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Old 09-14-2004, 12:48 PM   #1
Kalos
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Unhappy Rust Around Gas filler "Neck"

I bought my '02 SVT new about nine months ago. It had been sitting on the dealer's lot for most of a year. There was already some rust around the gas tank filler "neck" - under the gas cap where it is held in place by a rubber dam - but lately the rust - both red and "white" - has become significantly worse.

It this rust common ? Is it dangerous ? If the rust gets bad enough, can gasoline seep past the rubber "dam" ? Should the dealer fix it ? What's recommended for getting rid of the rust ?



Last edited by Kalos; 09-14-2004 at 12:57 PM.
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Old 09-14-2004, 12:51 PM   #2
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The dealer WILL fix this under WARRANTY and if they don't do it under warranty, I would MAKE them do it since you just bought the car recently.

You don't want rust mixing into the gas, you could be asking for MAJOR problems here. I would be phoning the dealership NOW.
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Old 09-17-2004, 03:31 AM   #3
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Re: Rust Around Gas filler "Neck"

Quote:
Originally posted by Kalos
I bought my '02 SVT new about nine months ago. It had been sitting on the dealer's lot for most of a year. There was already some rust around the gas tank filler "neck" - under the gas cap where it is held in place by a rubber dam - but lately the rust - both red and "white" - has become significantly worse. It this rust common ? Is it dangerous ?...Should the dealer fix it ?
Dealer yesterday acknowledged rust is excessive. Seemed to be familiar with the problem because he stated Ford warraty policy was to replace ring once but only once.
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Old 09-17-2004, 09:46 AM   #4
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So they are replacing it for you? Once and only once is BS. If it rusts again, it's their faulty part and design. Man FORD warranty pisses me off, actually it's the dealership service managers. They are morons trying to get away with everything. I would ASK to see the actual FORD warranty policy about this.
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Old 09-17-2004, 10:08 AM   #5
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i just noticed i got the same problem, guess i'll be paying a visit to my local dealership, next week!!!1
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Old 09-18-2004, 12:34 AM   #6
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yeah my car only has 9300 miles on it and i have noticed a little white around there, if it gets any worse ill be going to the dealer ship
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Old 09-18-2004, 12:05 PM   #7
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It seems to be normal. If it rusts again try and get it replaced again, if they won't do it call Ford HQ. I wouldn't worry too much about the rust mixing with the fuel. It is just surface rust, a quick fix would be to take it out and spray it with rustolium or with some spray undercoating that would rubberize it.
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Old 09-18-2004, 11:03 PM   #8
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actually it's the dealership service managers. They are morons trying to get away with everything. I would ASK to see the actual FORD warranty policy about this.


why are you blaming the service manager? the dealer gets paid the cost by ford to fix warantee work. It is no sweat off the dealers ass to do warantee work.
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Old 09-19-2004, 12:41 AM   #9
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The service managers ARE to blame because Ford doesn't pay as much as they can get for charging the customer. They also have to do more paperwork for the warranty claim.

BTW, the warranty covers rust-through, not just surface rust. If they fix it for free, they're doing you a favor, or there is a service bulletin or recall on the problem.
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Last edited by DidHeFocus?; 09-19-2004 at 12:48 AM.
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Old 09-19-2004, 12:47 AM   #10
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Never seen that before, but I will check mine tommorrow, now I am worried.
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