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07-27-2008, 07:42 PM
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Focus Addict
 
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I love my car dealer
i just got the car back from service the other day, and noticed a small door ding on the lower left of the drivers side door... mentioned what happened to the dealer, and no problem, it is being picked up on tuesday and taken care of... now thats good customer service
__________________
Team Duratec #167 If I have helped, rep is always appreciated. 
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Focus Fanatic
Fan#: 1
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07-27-2008, 07:59 PM
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Fist Pumpin' Champ
 
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Quote:
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07-27-2008, 08:00 PM
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Focus Addict
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yeah, it also helps that i know the manager and thats who i spoke to, but i still didnt think he would be that quick to okay the fix
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Team Duratec #167 If I have helped, rep is always appreciated.
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07-27-2008, 08:01 PM
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Fist Pumpin' Champ
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Quote:
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07-27-2008, 08:48 PM
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Focus Addict
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Quote:
__________________
Team Duratec #167 If I have helped, rep is always appreciated.
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07-27-2008, 09:27 PM
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Focus Enthusiast
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I work for one. they said i could throw whatever mods i wanted on my car and if something blew up they would still use the factory warranty.
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2010 SS Cobalt |
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07-28-2008, 07:13 AM
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Focus Addict
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Quote:
Its just nice to finally have someone who cares more about being nice to people and being honest and respectable... rather then most who are more concerned with making the quick penny... What most people dont realize is good customer service like this leads to way more business in the long run... sure it might cost them a bit now, but in turn i will keep going to them every time i need something Ford for my car, which in the end turns to more $$ in their pocket... idk why most business folk dont realize this
__________________
Team Duratec #167 If I have helped, rep is always appreciated.
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07-28-2008, 09:55 AM
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Focus Fanatic
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i guess it all depends on who is there at the time... i mean when i wanted to get an svt p/s line installed.. they were all like... WELL.... ummmm i don't think we can do it... and i was like WELL i KNOW it can easily be done... and after arguing and walkin out.. as im leaving a mechanic came up to me who seemed to know the focus a lot said he can do it for me... but good deal man... you are more lucky than most people
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SVT header kit, 2.25 MBRP cat-back & flex, r/t high flow cat. aem cai, frpp kit FOR SALE: Rear bumper(stock). SVT side skirts FS as well. Buy em!!!! 
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07-31-2008, 07:43 PM
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Focus Addict
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Yeah it REALLY helps to know someone inside...
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Go STEELERS!!! TEAM DURATEC #108 Studies show that 92% of kids listen to rap. If you are one of the 8% who still listens to real music put this in your signature Metal... is... AWESOME!!!
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