Screwed by ZXTuner.com ? - Ford Focus Forum, Ford Focus ST Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum > Ford Focus Marketplace > Vendors, Dealers & Seller Reviews

Vendors, Dealers & Seller Reviews Good or Bad dealings? Post your vendor, dealer or seller recommendations, feedback and comments here. Members who knowingly post false or malicious information will be banned from the site.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 04-04-2008, 01:47 PM   #1
BiggTigger78
Hon-duh Rider
 
BiggTigger78's Avatar
 
Join Date: Oct 2005
Fan#: 29084
Location: Annapolis, MD
What I Drive: 91 Cabriolet & 87 Honda VT1100

Posts: 1,347
FF Reputation: 15 BiggTigger78 Great Standing Member
Buy-Sell-Trade Rating: (9)
Screwed by ZXTuner.com ?

On March 19th I ordered rotors for my 2005 zx5 from the ZXTuner.com website. Transaction posted on March 21st. It is now April 4th.. 17 days later and I have no rotors.

I sent an email to Rob (how convenient of a name) asking how long it would take to get those shipped out to the East Coast. After waiting 36 hours my email was responded to:
Quote:
"thanks for the order and sorry for the delay - my vendor was supposed to have them ready for me two weeks ago but so far i have not gotten an exact update from him. i should have them by next week, since that will be the next trip out to his location for pick up. once i have them, i'll be shipping priority mail, a 3 day service"
That email was sent back to me on March 26th. That week has come and gone.. nothing.

I have called and called both numbers at the top of the website.. all they do is ring and go to voicemail. I have left about 4 messages on the voicemail and I have sent an additional 3 emails. No responses to either. Wonderful.

I now dont have the money to go buy another set and wait for Rob to refund my money. I am in desperate need of a brake job and cannot afford to wait around. What can i do about getting my money back quickly? He has had my money for over 17 days... and i am still without rotors. Oh yeah.. i ordered these ahead of our April 12th Garage Day... looks like i am screwed.

I cant remember if i have seen their ad on top of the FF screen. But if it is there.. I say take it down as they are not a company worth doing business with. My $.02


__________________
Cabby Driver / Shadow Rider
BiggTigger78 is offline  
    Reply With Quote
Sponsored Links
Advertisement
 
Old 04-05-2008, 11:49 AM   #2
Blackcatn2o
soon to be turbo!
 
Blackcatn2o's Avatar
 
Join Date: Jun 2007
Fan#: 48278
Location: Brandon, FL
What I Drive: 06 silver ZX4 ST

Posts: 5,728
FF Reputation: 48 Blackcatn2o Great Standing Member
Buy-Sell-Trade Rating: (13)
I'm sorry for what is happing to you. you kinda have to sit back an your head an ask your self why do people screw other people?.......do they think i's fun? are they that desperate for money? people like that need to be all the time juust to keep there ass in check.
Blackcatn2o is offline  
    Reply With Quote
Old 04-05-2008, 11:52 AM   #3
focusin
FF Cleaning Squad
 
focusin's Avatar
 
Join Date: Mar 2004
Fan#: 4322
Location: Bay Minette,, AL
What I Drive: All Focus' sold

Posts: 11,959
FF Reputation: 63 focusin Excellent Standing Member
Buy-Sell-Trade Rating: (17)
I bought the same rotors and had no problems with them, if Rob says he has problems with the distributer I'd believe it. As for calling them are you sure your calling within the local business hours? I called a few times discussing a few things with them and never got an answer machine.
__________________
Retired Moderator
GumpCrew #1 (dismantled)
focusin is offline  
    Reply With Quote
Old 04-07-2008, 09:01 AM   #4
BiggTigger78
Hon-duh Rider
 
BiggTigger78's Avatar
 
Join Date: Oct 2005
Fan#: 29084
Location: Annapolis, MD
What I Drive: 91 Cabriolet & 87 Honda VT1100

Posts: 1,347
FF Reputation: 15 BiggTigger78 Great Standing Member
Buy-Sell-Trade Rating: (9)
I have called during business hours on every call.. nothing.

I have left messages and emails.. nothing.

20 days later.. nothing.
__________________
Cabby Driver / Shadow Rider
BiggTigger78 is offline  
    Reply With Quote
Old 04-07-2008, 09:22 AM   #5
PDQEagle
Focus Addict
 
Join Date: Jun 2004
Fan#: 9356
Location: Massachusetts
What I Drive: 03 Focus ZX3

Posts: 672
FF Reputation: 11 PDQEagle Great Standing Member
Buy-Sell-Trade Rating: (0)
I believe, by law, a vendor cannor charge your card until the goods are shipped. Call your cc company and see if it's been charged, then cancel, and reorder somewhere else. A lot of aftermarket stuff is bought from india and china, and takes forever to turn around.
PDQEagle is offline  
    Reply With Quote
Old 04-07-2008, 11:33 AM   #6
besthaticouldo
i wear no pants
 
besthaticouldo's Avatar
 
Join Date: Aug 2005
Fan#: 26970
Location: The Lou, MO
What I Drive: '11 OBP WRX Sedan

Posts: 17,504
FF Reputation: 104 besthaticouldo Excellent Standing Member besthaticouldo Excellent Standing Member
Buy-Sell-Trade Rating: (23)
Quote:
Originally Posted by PDQEagle View Post
I believe, by law, a vendor cannor charge your card until the goods are shipped. Call your cc company and see if it's been charged, then cancel, and reorder somewhere else. A lot of aftermarket stuff is bought from india and china, and takes forever to turn around.

thats not true.

why would they ship goods unless they had money? thatd be dumb on their part. because you could get a shipping notification and then immediately cancel the payment.

sorry this is happening bro. hopefully hell get it resolved.
__________________
remember that building a car shouldn’t come from parts it should come from deep inside your soul. let the car speak for all the emotions, memories and experiences youve made and the car will take a life of its own. truth over fame.
besthaticouldo is offline  
    Reply With Quote
Old 04-07-2008, 03:02 PM   #7
BiggTigger78
Hon-duh Rider
 
BiggTigger78's Avatar
 
Join Date: Oct 2005
Fan#: 29084
Location: Annapolis, MD
What I Drive: 91 Cabriolet & 87 Honda VT1100

Posts: 1,347
FF Reputation: 15 BiggTigger78 Great Standing Member
Buy-Sell-Trade Rating: (9)
Called three times again today... no answer. What a big suprise..

I'm calling my bank tonight.
__________________
Cabby Driver / Shadow Rider
BiggTigger78 is offline  
    Reply With Quote
Old 04-09-2008, 11:10 AM   #8
BiggTigger78
Hon-duh Rider
 
BiggTigger78's Avatar
 
Join Date: Oct 2005
Fan#: 29084
Location: Annapolis, MD
What I Drive: 91 Cabriolet & 87 Honda VT1100

Posts: 1,347
FF Reputation: 15 BiggTigger78 Great Standing Member
Buy-Sell-Trade Rating: (9)
*Update* (if anyone cares.. lol)

Got a shipping notice from USPS.

Hopefully I'll get my rotors before the garage day this coming saturday. Phew!

I hate when things take so long.. i know i might have jumped the gun, but thats me.
__________________
Cabby Driver / Shadow Rider
BiggTigger78 is offline  
    Reply With Quote
Old 04-09-2008, 04:09 PM   #9
besthaticouldo
i wear no pants
 
besthaticouldo's Avatar
 
Join Date: Aug 2005
Fan#: 26970
Location: The Lou, MO
What I Drive: '11 OBP WRX Sedan

Posts: 17,504
FF Reputation: 104 besthaticouldo Excellent Standing Member besthaticouldo Excellent Standing Member
Buy-Sell-Trade Rating: (23)
cool man. glad it worked out.
__________________
remember that building a car shouldn’t come from parts it should come from deep inside your soul. let the car speak for all the emotions, memories and experiences youve made and the car will take a life of its own. truth over fame.
besthaticouldo is offline  
    Reply With Quote
Old 04-09-2008, 08:14 PM   #10
focusin
FF Cleaning Squad
 
focusin's Avatar
 
Join Date: Mar 2004
Fan#: 4322
Location: Bay Minette,, AL
What I Drive: All Focus' sold

Posts: 11,959
FF Reputation: 63 focusin Excellent Standing Member
Buy-Sell-Trade Rating: (17)
Thanks for the update I was hoping this would work out in the long run.

Enjoy the rotors, you do know which is right and which is left right?
__________________
Retired Moderator
GumpCrew #1 (dismantled)
focusin is offline  
    Reply With Quote
Reply

Bookmarks & Social Networks
-->
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Suspension really screwed up fstbckgt General Technical Chat 9 04-09-2011 03:53 PM
i think i screwed up Sinan Ford Focus & General Car Chat 6 05-22-2006 11:45 AM
My focus got screwed! BlazingCopper_ZX3 Wheels & Tires - Sponsored By Tire Rack 17 09-01-2005 04:25 PM
Man did I get screwed! TORQUERULES Ford Focus & General Car Chat 40 03-25-2004 12:08 PM


All times are GMT -5. The time now is 11:18 AM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX or Fiesta ST. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.