Dealer telling me shudder problem is the clutch
Took my 2012 SEL hatchback DPS6 with 20K miles in to the dealer because the shudder had turned into a rattling noise with slight hesitation when cruising at 45-55MPH over rolling terrain. Shuddering had been happening since day 3.
They just called to say it was the clutch and it's on backorder, but the car was not safe to drive. When questioned he said there was a known problem with them. When pressed further if it had been re-designed since it was such a big problem he said yes.
They did agree to give me a loaner.
For what it's worth, I had to replace the right rear wheel bearing at about 10K miles too. Waiting to see what happens at 30 K :/ maybe a lemon declaration.
Oh yeah, almost forgot that they still have yet to get my Health Reports to send over my wife's Verizon cell nor my nTelos cell. I was promised extra free months, but kinda useless at this point.
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05-16-2013, 08:48 PM
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