Here is my situation.
I purchased a 2012 Focus SE w/ Sport 203A on Saturday during the Labor day weekend sale. I put $5K down, got $2K in manufacturer's rebates, with a base price of $17,962.81. I was told I needed to install their KARR alarm system for $695 because my insurance would be lower and the standard alarm sucked. On my contract, it was $595 with an additional $195 for theft protection. I was sold a 6 year, 60K service plan for $1360, but I did not get the extended warranty.
Total out the door was $19788.10, not including my $5K down payment, or ~$18,500 without a service plan.
Here is my quandary. I told the salesman that my Grandfather worked for Ford for decades, and my Uncle had told me I could get the Ford Z plan through my Grandmother, who is in a nursing home. The salesman and the finance officer stayed late to finish the sale with me, and I was told they had written it up with the Z-plan included, and that it saved me around $1500 or so. I was told my Grandma would know what to do to get the Z-plan PIN for me, that it was simple, and she'd just need her last four of her social security number or whatever. When the Ford operators came back to work on Tuesday, they requested my deceased Grandfather's FULL social security number, the date he started working for Ford (which would have been in the 1960's,) and some other stuff my Grandma didn't know anymore.
Needless to say, I can't get a PIN for the Z-plan now. I've kept the dealership aware of what's going on, and my salesman has said to keep him posted, but worst case scenario is that he can't give me the Z-plan and my payment would go up ~$40/month.
That is unacceptable to me, my purchase was contingent on getting the price that I paid, and I would not have gone for such an expensive car otherwise. I would have used my military discount on a more basic SE or S instead, but my uncle and the salesman gave me confidence that getting the Z-plan PIN would be far more simple that it actually is. As my contract is written up, it states that any changes must be in writing and both the dealership and I must sign it. As I see it, I either keep the deal I currently have or I do not want the car. Do I stand to lose any part of my down payment if they cancel the contract and request return of the car?
Thanks!
I purchased a 2012 Focus SE w/ Sport 203A on Saturday during the Labor day weekend sale. I put $5K down, got $2K in manufacturer's rebates, with a base price of $17,962.81. I was told I needed to install their KARR alarm system for $695 because my insurance would be lower and the standard alarm sucked. On my contract, it was $595 with an additional $195 for theft protection. I was sold a 6 year, 60K service plan for $1360, but I did not get the extended warranty.
Total out the door was $19788.10, not including my $5K down payment, or ~$18,500 without a service plan.
Here is my quandary. I told the salesman that my Grandfather worked for Ford for decades, and my Uncle had told me I could get the Ford Z plan through my Grandmother, who is in a nursing home. The salesman and the finance officer stayed late to finish the sale with me, and I was told they had written it up with the Z-plan included, and that it saved me around $1500 or so. I was told my Grandma would know what to do to get the Z-plan PIN for me, that it was simple, and she'd just need her last four of her social security number or whatever. When the Ford operators came back to work on Tuesday, they requested my deceased Grandfather's FULL social security number, the date he started working for Ford (which would have been in the 1960's,) and some other stuff my Grandma didn't know anymore.
Needless to say, I can't get a PIN for the Z-plan now. I've kept the dealership aware of what's going on, and my salesman has said to keep him posted, but worst case scenario is that he can't give me the Z-plan and my payment would go up ~$40/month.
That is unacceptable to me, my purchase was contingent on getting the price that I paid, and I would not have gone for such an expensive car otherwise. I would have used my military discount on a more basic SE or S instead, but my uncle and the salesman gave me confidence that getting the Z-plan PIN would be far more simple that it actually is. As my contract is written up, it states that any changes must be in writing and both the dealership and I must sign it. As I see it, I either keep the deal I currently have or I do not want the car. Do I stand to lose any part of my down payment if they cancel the contract and request return of the car?
Thanks!