This is a sticky thread for the Ford SYNC system. I've read some threads that people were having separate issues with SYNC from the MFT System. This thread is designed for people to discuss the SYNC Sytem and discuss issues and solutions with the SYNC System. Let's keep this clean.
Has anyone in the UK had any luck updating the SYNC software without going to a dealer? If you have gone to a dealer, have they charged you for the privilege of an update?
Has anyone with a MK2 focus upgraded to the SYNC v4.x? I've been seeing a couple posts about the update recently, looked up my 2010 and it says I'm up to date, however I tried a VIN for a 2011 from cars.com (just to see if there was a difference) and it reports the 4.x update is available.
I wish I knew the differences between 2011 and 2010 for the APIM and / or how to force the update! I want AppLink and texting!
So 3 months later my Sync system is still garbage. It regularly does not respond to voice commands, sometimes just straight up not acknowledging that I said something at all, locks up when I push the voice button, or gets stuck on "Indexing" when I plug my phone in, or refuses to play USB input after it does finally realize it's plugged in. Often it does not even acknowledge that there is in fact a USB device plugged in or it will tell me speech control is not available on my phone that I know for a fact speech control used to work on. I've performed more than one master reset, most recently yesterday, after which the problems immediately returned. I've been to the dealership and they told me nothing was wrong with the damn thing and that it was probably a problem with my iPhone. I don't understand how that could possibly be since it's the Sync voice commands that never work. It's really frustrating that my troubles with the stereo of all things are going to push me to get rid of this car much sooner than I planned.
I tried to go through as many pages as I could and saw mostly references to iOS and apple phones. But I was curious if anyone has used a Note 4 plugged into USB? Since the lollipop update along with the Pandora update the song and band names no longer are being displayed on my MFT screen via BT. So after so internet digging it seemed people have had luck using USB. But that doesn't seem to be working with my Note 4. I have a VZW Note 4. Would be curious if anyone else has had luck with their Note 4. I am also very disappointed in the mobile apps feature in the MFT. Ford gave up to easy with the Gen 2. Thanks in advance.
Performed an update last night. So far things seem to be working fine. Phone connects quicker via the bluetooth and my Ipod is recognized by SYNC. Voice commands appear to be working as well...
Although the update seemed to work ok, knowing when the update is complete is a little vague. I did notice that the screen would change from "Install Complete" to "Phone" and then to "Sync Media" and then finally the last "Install Complete" message. It would have been nice to see just one "Install Complete" message at the end of the update.
I know many people here still have issues even after the update. Just wondering if they are not waiting long enough for the entire update to complete ?
It should not be this hard to do this. Still can't get my car to run a health report to make sure what version I have. It keeps telling me I'm not registered. Also...what are you using to unzip these files before putting them on the USB? I hate saying this but I'm going to have to ask my mother for help updating this stupid thing.
I seem to be having problems. My car was in the shop AGAIN for the TSM they said I had an update from Feb 2015. There seems a bulletin for the TSM. They run the update everything seems to be ok until last night. My BU camera is no longer working even though it is "on". I shut it off back on shut the car off and on let it sit all night tried this morning still the same problem. I think the dealer sees me more than my wife does. All I want is my car fixed !
Anyone having issues with sirius sat reception in certain areas after performing update?. I drive the same route twice a day for 45 min and in the same spot everyday the reception goes out. It never used to before the update.
I just bought my FF 3.5 and i have a weird bluetooth issue.
The first time i connected my iPhone 6S to the Sync system, it automatically started to push audio notifications from the phone to the car speakers, when i was listening to FM radio. But now, after a few days, the notifications sound is gone and with the phone connected via bluetooth, i have to way of hearing my audio or Waze instructions, besides selecting "Bluetooth" from the Sync entertainment menu.
Any ideas on how i can fix this? Also, is there any way to hear these notifications when listening to USB?
I have a 2013 Focus and if I don't have the BT button selected on my sync Waze doesn't play through my car speakers. If I'm listening to Pandora it works fine, but that's because I have the BT button selected. Seems like you have to literally select the BT button for anything BT to work. Tried a few different things like another USB BT device, different BT apps, but never got it to work. Seems like the car won't play anything from you phone through BT unless you have the BT button selected. But the weird part is txt msgs and phone calls work.
I'm having issues with the Bluetooth in my car. I've taken it in twice now in the past eight months to have it rebooted and checked and each time they don't find anything and the phone will connect for a couple days or weeks. Then it will just stop. It has happened both to my old phone and new phone now. I have a 2012 SE hatchback just got it in November. Has anyone else had this problem? Or know how to fix the issue?
Does anyone have mirrors to the old update Gen1 Sync Firmwares 4.2.1, 4.3, or even 4.4? I was on 4.4 for a day and USB link to my phone worked even before I cleaned up all the ID3 tags...but the moment I switched to 4.6 I can't get it to read the ID3 tags no matter what I do.
Question about update from A3 to A7 navigation maps
I have a 2012 Ford Focus titanium with sync system .
My current software version is 4:30:13171_product
According to the last 5 digits I should be able to upgrade to A7 USA& Canada maps. But in the instructions on the Ford site it talks about 4:32:#####, does it matter that mine is 4:30:##### ?
Took the information from current USB
BT4T-14D546-ED.cab -FA.cab
BT4T-14D621-AC.cab
DA5T-14D545-AAA.zip -ABA.zip -SA.zip -TA.zip -UA.zip
- VA.zip -XA.zip -YA.zip -ZA.zip
DA5T-14D546-AC.zip
DA5T-14F497-AC.zip
DA5T-14F657-AD.zip
DA5T-14D546-HA.cab -JA.cab -KA.cab -LA.cab -NA.cab -PA.cab -RA.cab -SA.cab -VA.cab -XA.cab
Installation_swupdatepatch.dll
Sync_XN5J00KL_1FAHP3N28CL170965.xml
Old map
Bt4t-19h449-ae usa/can 2011
Current map
CT4T-19H449-AB USA/CAN A3
I have a 2012 Ford Focus titanium with sync system .
My current software version is 4:30:13171_product
According to the last 5 digits I should be able to upgrade to A7 USA& Canada maps. But in the instructions on the Ford site it talks about 4:32:#####, does it matter that mine is 4:30:##### ?
Took the information from current USB
BT4T-14D546-ED.cab -FA.cab
BT4T-14D621-AC.cab
DA5T-14D545-AAA.zip -ABA.zip -SA.zip -TA.zip -UA.zip
- VA.zip -XA.zip -YA.zip -ZA.zip
DA5T-14D546-AC.zip
DA5T-14F497-AC.zip
DA5T-14F657-AD.zip
DA5T-14D546-HA.cab -JA.cab -KA.cab -LA.cab -NA.cab -PA.cab -RA.cab -SA.cab -VA.cab -XA.cab
Installation_swupdatepatch.dll
Sync_XN5J00KL_1FAHP3N28CL170965.xml
Old map
Bt4t-19h449-ae usa/can 2011
Current map
CT4T-19H449-AB USA/CAN A3
User CP at the top of the page gives full access, quick PM by selecting that option after clicking on their username to the left of each post to get a drop down options menu.
Did you have a chance to look at my VIN number i sent in private message?
To see what you could figure out about the SYNC map version I can use. Hoping I will be able to use 7A
2016 Sync 3 1.0 version 15139 2016 Focus Titanium. Crapping the bed.
In the last week, 4 times the rear camera has stayed on when moving into drive. Camera lens is clean. Moving the shift lever to park does nothing - have to turn the car off and back on, and the screen refresh at that time is quite slow.
Pressing the touch screen buttons has a delay of several seconds plus before anything happens. Screen freezes and unresponsiveness has become common - again all in the last week or so.
Did a master reset, not much better. Bluetooth just plain sucks, regular cutting out and back in.
Fortunately I am going in tomorrow morning for oil change/tire rotation. Maybe they can do a reflash or something with it.
Can't understand the delay in updates to this system. Hell, at least MFT had fairly regular updates.
Haven't seen anything on here regarding issues but have seen a number over at the escape and f150 threads, regardless, I'll keep folks posted in case they have some issues starting up as well.
2016 Sync 3 1.0 version 15139 2016 Focus Titanium. Crapping the bed.
In the last week, 4 times the rear camera has stayed on when moving into drive. Camera lens is clean. Moving the shift lever to park does nothing - have to turn the car off and back on, and the screen refresh at that time is quite slow.
Pressing the touch screen buttons has a delay of several seconds plus before anything happens. Screen freezes and unresponsiveness has become common - again all in the last week or so.
Did a master reset, not much better. Bluetooth just plain sucks, regular cutting out and back in.
Fortunately I am going in tomorrow morning for oil change/tire rotation. Maybe they can do a reflash or something with it.
Can't understand the delay in updates to this system. Hell, at least MFT had fairly regular updates.
Haven't seen anything on here regarding issues but have seen a number over at the escape and f150 threads, regardless, I'll keep folks posted in case they have some issues starting up as well.
The only issue I've had is the system periodically rebooting. It does show an error code when I read the DTC that says power interruption or something like that.
The SYNC in my 2012 Focus is a GEN1 running V3.1.1.C and I want to upgrade to v4.4 or v4.6.
Cannot download the files from the Ford site because it says that my SYNC is current.
Does anyone have a link to the v4.4 update files that I can put on a usb?
Thanx.
After long searching, I managed to gather all the components I need for upgrading to Sync I my stock base radio on FF MK3 :
-display E1BT-18B955-DA
-radio-cd BM5T-18C815-GN
-bluetooth BM5T-14D212-DC
I made the cable according to the schematic.
I'm ready now to put it in the car ... but I need some answers before that :
-is the schematic used OK ?
-the hole for display cooling "system" is 10 mm diameter ?
-what are the steps to write the new parameters with Focccus ?
-should I watch out for anything special ?
Any other advice is welcome !
Thanks ! Regards !
I'm having trouble updating my SYNC since the link to my update file is broken on owner.ford, I'm looking for the update of SYNC v4.6 E8T-14D544-AG. Anyone else is having this issue or has someone found a way to get this file?
Having multiple failures that started with the touchscreen not working. Then the screen went blank and no backup camera. Now no voice command after pressing the steering wheel lever. The latest is that the one touch to roll the door window all the way down has stopped working.
First thing I would suggest is a 30 minute battery pull, disconnect the battery lead and let it sit. According to other forums it takes around 30 minutes to clear everything. Reconnect the power and this resets the entire system. If the problem continues then likely your APIM is bad and will need replacement. Ford did extend the warranty on the APIM so you may still have coverage even if your vehicle is out of warranty.
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