If what he used last time didn't touch the original swirl marks, he needs to use something more aggressive.
If what he used last time CAUSED the swirl marks, then the next step is a less aggressive polish or compound.
You generally need to polish out a scratch before buffing out the dullness created by the polishing. If you go right to buffing, you just have a shiny scratch.
I'm just making a judgement on the limited picture I have to go on. From that picture it looks to me like a nice mild polish ought to do the trick nicely...
Are you using machine or by hand. Get a porter cable or a flex da, menzerna intensive polish, menzerna final polish, your choice of wax. A few hours better than new. Auto geek is good for all of this. I detail a lot of show cars and this works for me.
To remove those hairline swirl marks you will have to use dish soap to remove the wax and anything else that has built up on the paint. Once you get down to the paint layer, you will need to use a compound and a abrasive pad to level out the paint. You may need to take it to a pro to have it done, but if you feel you can do it, check out this video for a full explanation on how to remove those swirl marks.
Great info here! I even learned a few things myself here in this thread ! [loveff]
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