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Old 04-13-2014, 07:46 AM   #21
Dgc333
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CAI & warranty question

First off your warranty can not be voided for making a modification, a claim for a specific repair could be denied if the modification caused the failure. So bringing it in because of window motor issue is not going to be an issue because you have a CAI.

Second the life blood of a dealership service department is doing warranty repairs so they are not motivated to see any claim denied but yes Ford Motor Company approves all claims. A catastrophic engine failure will result in the local Ford field rep coming out before the claim is approved. This is when you may have an issue but even then for the most part the field reps are enthusiasts too and are not going to be motivated to deny a claim.

My son was the service manager for a Chrysler/Dodge/Jeep dealership and he had some discretionary leeway to perform work under warranty that technically wasn't covered under a customer satisfaction umbrella. Can't imagine Ford not having a similar policy.

That all being said I have been a hot rodder since my teens and have modified every vehicle I have ever owned and I have never had a catastrophic failure to test what the dealer would do. Since 85 I have owned turbo Dodges continuously and have accumulated about 700k miles on them. They all have had intakes, exhausts and tunes, never had any kind of turbo or drive train failure, 240k miles was the highest single car mileage. I wouldn't worry about putting a CAI on your car.
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Old 04-13-2014, 02:12 PM   #22
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Originally Posted by Dialed View Post
Let's be honest guys, car modding is not synonymous with warranty-covered cars.

As the old saying goes, you have to pay to play.
The truth!.
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Old 04-13-2014, 10:15 PM   #23
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When it comes to the Focus, it seems Ford will try and do anything to get out of fixing it.

I installed a GREEN drop in air-filter, and Ford wouldn't service my car for what I suspect (...know) are transmission issues.
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Old 04-13-2014, 10:25 PM   #24
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Quote:
Originally Posted by Dgc333 View Post
First off your warranty can not be voided for making a modification, a claim for a specific repair could be denied if the modification caused the failure. So bringing it in because of window motor issue is not going to be an issue because you have a CAI.

Second the life blood of a dealership service department is doing warranty repairs so they are not motivated to see any claim denied but yes Ford Motor Company approves all claims. A catastrophic engine failure will result in the local Ford field rep coming out before the claim is approved. This is when you may have an issue but even then for the most part the field reps are enthusiasts too and are not going to be motivated to deny a claim.
Please read the post above this one and I have seen this a lot

100% your warranty can be voided for ANY modification , the "law" stated that Ford has to prove that the mod caused the damage but in fact when they say your filter voided some part of your warranty its YOU that has to prove that the mod didnt cause the damage and good luck with that , a filter having an effect on a window part no I couldnt see that

Ford dealerships have a limited number of warranties they can do before a red flag comes up and they get a reprimand fro Ford , I know this for a fact so they cannot just do what ever they want with warranties even tho thats how they make a lot of there money

Tom
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Old 04-13-2014, 11:00 PM   #25
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Quote:
Originally Posted by 1turbofocus View Post
Please read the post above this one and I have seen this a lot

100% your warranty can be voided for ANY modification , the "law" stated that Ford has to prove that the mod caused the damage but in fact when they say your filter voided some part of your warranty its YOU that has to prove that the mod didnt cause the damage and good luck with that , a filter having an effect on a window part no I couldnt see that

Ford dealerships have a limited number of warranties they can do before a red flag comes up and they get a reprimand fro Ford , I know this for a fact so they cannot just do what ever they want with warranties even tho thats how they make a lot of there money

Tom
Right.

Basically, if I get +5 HP out of my drop in filter, they feel that is enough to void the powertrain warranty. Well, in this case, not exactly void it, but be quick to say that maybe the air filter is causing whatever mystical problems they act like I'm making up. Since we were having issues reproducing the transmission problem on our little 5 minute test drives, they emailed the big guys who basically told them not to service the vehicle unless I could clearly define to them a major transmission fault.

As it's gotten warmer, the issue has gone away completely. I'm actually hypothesizing the car has an issue with fuel delivery at cold temperatures too. The HPFP was ticking really bad in odd/changing frequencies on top of transmission woes and I noticed my idle was kind of rough (80 RPM deviation up/down @ idle). Smooth as butter now...
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Old 04-16-2014, 11:38 AM   #26
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As many have said, and I can attest to, what Ford don't know won't hurt 'em!

I just sold my Focus and forgot to put the snorkel back in. Ha! Thankfully I remembered to take the K&N CAI out...

Last edited by longboarder81; 04-16-2014 at 05:31 PM.
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