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Old 03-25-2014, 11:16 AM   #301
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Well im talking about customers that complain and their ups tracking number clearly states that it isnt suppose to be delivered for another two days
I deal with that on occasion as well... but it's different when you don't even HAVE a tracking number or delivery date. We're justified in being upset here, and I'm not getting my hopes up because the "this week" posts have been common, and "this week" has come and gone repeatedly. I know it's not Mike's fault 100% but at the same time, the notion of refund or credit should have been explored months ago.

I know I for one have plenty of other productive uses for that money...
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Old 03-28-2014, 04:18 PM   #302
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I have to agree... When I ordered my grilles back in OCTOBER I was under the impression that I would have them by Christmas. Here we are almost in APRIL and the story hasn't changed since Dec... I am a manager for a retail company and deal with supply chains on a daily basis. I get that things happen and shipments can be delayed, but here we are the better part of 4 months after the parts were estimated to be delivered and the only thing we have been told is that RDC is working with the supplier to figure out why they haven't been shipped. If this were to happen to one of my customers, I would have already given them a full refund, and done anything possible to keep their future business. I know it isn't necessarily RDCs fault, but as the retailer they are the ones who are responsible for providing their customers with the best service possible which we certainly haven't received...
Agreed.
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Old 03-28-2014, 07:10 PM   #303
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As excited as I was for this grill, at this point I have lost hope/interest. If these don't show up soon (At least tracking in the next week) I would like to request a refund and move on. No reason to keep chasing these.
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Old 03-28-2014, 08:05 PM   #304
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Hey people, as we are still getting told they will ship soon. We are going to do this... give us till 30 April and if still no comfirmation, we will start issuing refunds or credit on site, whichever you prefer, if you could give us this time, we would appreciate it.
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Old 03-28-2014, 08:26 PM   #305
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Hey people, as we are still getting told they will ship soon. We are going to do this... give us till 30 April and if still no comfirmation, we will start issuing refunds or credit on site, whichever you prefer, if you could give us this time, we would appreciate it.
Fair enough, I am fine giving the situation a little bit longer to resolve. April 30th seems reasonable and I can work with that.

Just to be clear, I don't think this is your fault RDC and none of my frustration is aimed at you. At a certain point though it is just time to move on.
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Old 04-01-2014, 05:11 PM   #306
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Updates por favor?
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Old 04-01-2014, 06:04 PM   #307
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Updates por favor?
+Dos
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That's because if a sedan was used there would be too much awesomeness and the internet would explode.
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Old 04-06-2014, 09:28 PM   #308
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Originally Posted by Shade-010 View Post



here is our first set
Two questions: 1. are you all still ordering/producing these parts.
2. Where did you get your black and red ford emblem??
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Old 04-06-2014, 09:31 PM   #309
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We are still waiting on shipping comfirmation on our shipment... and our red/black logo is a vinyl decal a buddy made up for us
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Old 04-11-2014, 04:09 PM   #310
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Any good news for us?
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