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Old 10-30-2013, 12:54 PM   #1
madaB
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Ford ESP

Did anybody buy it?

If so, where did you get it from/how much coverage/cost?


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Old 10-30-2013, 01:20 PM   #2
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When I bought my ST they sold me on a 7/80,000km esp for $1375. I initially took it because I'm using the ST as a seasonal car (6000km this year) so 7 year 80,000 seemed decent. But then got thinking what the heck do I need an extended warranty for I want to mod this car, so I went into the dealership and cancelled it. I paid a $75 cancellation fee and a couple weeks later got my full refund.
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Old 10-30-2013, 03:05 PM   #3
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I ask because I was initially thinking about getting it through the States, but Ford will not allow Canadians to do that any more.
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Old 10-30-2013, 03:07 PM   #4
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Ford Canada has not given me the loaner vehicle that the ESP is supposed to provide. My 2013 has spent over 100 days in their shop.
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Old 10-30-2013, 03:24 PM   #5
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Just as a general heads up, many things are excluded from the warranty AND the house always wins; meaning statistically, you are not likely to have enough repairs to cover the cost of the warranty. Ford will come out ahead. Maybe $300 or $400 worth of repairs during the warranty (which is on the high side), but not nearly the $1400 or so you'll pay for the warranty.

Not trying to steer you away, just trying to make you aware of that if you weren't. It has it's advantages (namely being able to 'plan' the cost of repairs as one lump sum in the beginning, instead of being surprised by them later, even if the former costs a lot more than the latter), but statistically, you lose money on them.

I know here in the states, you can get the warranty from anyone. Check eBay, and even call around to other dealers. There IS a dealer markup. Some dealers have figured out that they can give the warranty away with very little margin just to generate interest, or make money by selling a volume of warranties (as opposed to just trying to pad the profit in the sale of the car with it). Look for those dealers for your best deal. A lot of times it's the really small dealers that are mostly used and certified pre-owned.
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Old 10-30-2013, 05:50 PM   #6
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I plan on keeping the car for 7 years, so my outlook is $200/year (using the $1400 as a price point) is a price I'm willing to pay to know that the car is covered. Roman, I'm not a mechanic, but it doesn't look to me like there's a whole lot excluded from the premium Ford ESP package. Have you had experience contrary to this? I've had the car for a little over two months now and I've already had one major repair. With the issues that people are having with the DCT I'd probably rather play it safe.

I'm aware that these are priced for Ford to make money, but Ford is also able to come out ahead based on mark-up to repairs. A repair that costs me $1000 at the dealership is not costing Ford $1000 to do. It's possible for me to break even, or come out ahead, and Ford to still make a profit.

Deftmetal, sounds like a breach of contract, what has Ford/your dealer said about this?
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Old 10-30-2013, 05:53 PM   #7
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Quote:
Originally Posted by madaB View Post
I plan on keeping the car for 7 years, so my outlook is $200/year (using the $1400 as a price point) is a price I'm willing to pay to know that the car is covered. Roman, I'm not a mechanic, but it doesn't look to me like there's a whole lot excluded from the premium Ford ESP package. Have you had experience contrary to this? I've had the car for a little over two months now and I've already had one major repair. With the issues that people are having with the DCT I'd probably rather play it safe.
Can't put a price on peace of mind! I'm not one to discourage people from getting it, just to make them aware that you generally don't come out ahead. I think one of the best ways to look at it is 'prepaid repairs'. Chances are it'll cost more, but you can work it into the loan or 'plan ahead' for it by being already paid for. Then the next 7 years / 125,000 miles are worry free. After all, not everything has to be about getting the best deal. That kind of peace of mind may be worth the average few-hundred bucks you'll end up being 'in the hole' with a plan like that. Again, my point is just to be an informed consumer and buy it for the right reasons, NOT because you think it'll save you money; because while it might, it probably won't.

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I'm aware that these are priced for Ford to make money, but Ford is also able to come out ahead based on mark-up to repairs. A repair that costs me $1000 at the dealership is not costing Ford $1000 to do. It's possible for me to break even, or come out ahead, and Ford to still make a profit.
Aside from the profit aspect, statistically, no you won't come out ahead. It's not uncommon (in fact, typical) for the repairs of an owner to only come to be around $400 for the life of the ESP, compared to the $1400 price point. There's a LOT of profit in those plans.

Of course, then there's the lucky guy who blew his engine and had one, single, $4,000 repair. That's the guy the salesman will ALWAYS tell you about. Like the Casino, most people lose, a few people win!

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Ford Canada has not given me the loaner vehicle that the ESP is supposed to provide. My 2013 has spent over 100 days in their shop.
Did you get the rental coverage and/or first day rental? Those are sometimes add-ons. Most dealers add them on (since most dealers just go with the 'highest' package available since it has the highest profit margin, and thus they can knock a couple hundred bucks off and make it sound like a great deal). But it IS possible that you actually didn't get the rental/loaner coverage in the ESP.
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Old 10-30-2013, 06:37 PM   #8
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Of course, then there's the lucky guy who blew his engine
If everyone could be so lucky!
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Old 11-02-2013, 03:59 PM   #9
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My 2009 came with the 5 year 100,000km ESP warranty. It was a waste. There is a $100 deductible EACH time they repair something covered on the ESP warranty. Drivetrain = no deductible, ESP = $100 each time they repair something covered under the ESP. I took my car in for the squeaky ebrake cable and to check out a few other minor issues. They checked all the other things, and then repaired only the squeaky ebrake cable. I went to get the car and they said I had to pay $100 for the repair of the brake cable. I had to pay it, but wasn't at all happy about it. In the end, I paid them $100 to put a small piece of rubber on my ebrake cable....Grrrr. Next time I'm crawling under the car and fixing it myself.
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