Tsb 13-6-10 bang noise heard and/or bump felt from front of vehicle during a quick 1-2 and/or 2-3 shift - under moderate to aggressive acceleration - Page 4 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
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Old 09-19-2013, 09:54 AM   #31
annamal
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Wow. I was going to take mine in soon just for the rear motor mount... had no idea the TSB was this involved. Thanks for posting this!
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Old 09-22-2013, 04:04 PM   #32
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I just brought mine in on wed. and I have not heard back from them but they said they were really busy and would look at it next week.
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Old 09-23-2013, 08:02 PM   #33
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I got a call from Ford today and they said that they counld not hear anything. I told them to try again and drive it like it is supposed to be driven. They told me that someone else will test it and I have yet to hear back from them. That was about 1 pm today. I will call them tomorrow and hopefully I won't have to take them for a ride. Come on Veterans Ford in Metairie, La, don't let me down. Will post update
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Old 09-24-2013, 03:19 PM   #34
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Got a call today and they heard the bang but they said there is no TSB. I gave them the TSB number and told me they will put it on the lift and look at the mounts. I have not heard from them since. That was about an hour ago. I think we are getting things done one teenie tiny step at a time. oh and they told me they don't like to drive customers cars aggressivley but I insisted.
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Old 09-24-2013, 11:40 PM   #35
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Ok now. I think we are moving right along here. They have the TSB and I think they will start ordering parts tomorrow, i hope. I have been in touch with the sales manager and he said he will tell the service tech and hopefully the car will start getting worked on.
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Old 09-25-2013, 11:38 AM   #36
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Quote:
Originally Posted by budman5023 View Post
Ok now. I think we are moving right along here. They have the TSB and I think they will start ordering parts tomorrow, i hope. I have been in touch with the sales manager and he said he will tell the service tech and hopefully the car will start getting worked on.
Don't get your hopes up for a fast fix, the parts are still on back order for many pieces of the service bulletin.
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Old 09-25-2013, 10:16 PM   #37
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Thanx suss. They called me this morning to pick the car up and told me the parts have been ordered and won't be delivered till the end of october. So its all good. Just waiting on the parts. I will update when I send the car back to Ford. peace
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Old 09-28-2013, 10:12 PM   #38
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I took my ST3 in last weekend after being told the TSB parts were in, except that not all of them were...three major components are on back-order, probably until late October, consistent with what budman was told.
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Old 09-28-2013, 10:36 PM   #39
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It took from June until nearly August before they had parts for mine and I'd requested them the day the bulletin came out, there are still others waiting from around that time period so that's to be expected given the lack of availability.
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Old 10-05-2013, 09:23 PM   #40
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Is this TSB on the 14 Focus ST as well? I just picked up my Focus ST and haven't heard any bang on mine. Just can be a little bumpy under heavy accel when I change gears to second..
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