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Old 09-15-2013, 06:34 PM   #1
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Question USB switches to A/V when passenger door opens

Wondering if anyone has experienced this (seems to be something recent with my 2012 SEL). If I'm listening to music from my USB, and then park the car, and turn off the car (still listening to the music) and if the passenger opens the door to run an errand, then comes back, opens the door, the USB switches over to A/V by itself. Anyone with this problem or can offer a solution to this little glitch?


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Old 09-16-2013, 12:15 PM   #2
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Does this happen every time, cdnagent, and do you know what software level you're on?

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Old 09-16-2013, 02:31 PM   #3
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Thanks for receiving my question Rebecca. I'm not sure which number my update is but it was the one that was released around last December, It's the one that put the temperature back on the screen. The problem with the switching between USB to A/V, seems to be all the time. I'm going to check to see if the same problem occurs if I put the key to accessory mode and get back to you on that one. Thanks
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Old 09-16-2013, 03:08 PM   #4
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You're welcome. When you get a chance, log in to your SYNC Account and see if there is an update available for your system. You should be able to download and install 3.6.2. If you don't see it on your account, send me your VIN and mailing address in a private message. :)

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Old 09-16-2013, 03:52 PM   #5
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Thanks again. I can confirm that the problem happens everytime even when the key is in accessory mode. When the door is open (passenger and or driver door). Once the ignition is turned on, that's when it automatically switches into A/V mode, if that helps? Jim
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