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Old 08-20-2013, 03:20 PM   #371
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Will we get a sync update? Ford?
Hi, Island Tom,

Send me your VIN in a private message and I'll look to see if you have any available updates.

Rebecca
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Old 08-28-2013, 03:21 PM   #372
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Hi there. I'm a 2013 Focus owner in Turkey. I was just wondering where/how I can get the latest SYNC software update for my vehicle.

Thanks in advance.
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Old 08-29-2013, 08:10 AM   #373
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Hi there. I'm a 2013 Focus owner in Turkey. I was just wondering where/how I can get the latest SYNC software update for my vehicle.

Thanks in advance.
Hi, Morbeas,

Your local Customer Relationship Center would be the best people to ask. Here's their phone number: +90 216 444 36 73.

Rebecca
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Old 08-29-2013, 10:25 AM   #374
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Thank you, Rebecca.

Are there any plans to make the updates available to the general public, like in the US?
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Old 08-29-2013, 12:06 PM   #375
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Hello,

I have a new 2013 Focus HB SE. I want to know if this is expected behavior.

1) the AUX in quality is terrible. CDs are much better sounding. The Aux in gain is noticeably quitter with less dynamic range.

2) I cannot charge my phone from the built-in USB port.

3)I cannot play media from the USB port, including audio on a usb drive, or a apple iPod mini connected via usb.

4) Bluetooth can never find any mobile applications running on my device, even when I have pandora. or spottily running. However it works fine for calls.

Please let me know about these issues, want some information before I go into dealership.

Thank you.
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Old 08-30-2013, 10:41 AM   #376
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Is there a way to put put a system in without taking out the sync system in a 2013? meaning is there a place in the back to run the cables for an amp?
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Old 08-30-2013, 02:07 PM   #377
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Quote:
Originally Posted by Morbeas View Post
Thank you, Rebecca.

Are there any plans to make the updates available to the general public, like in the US?
You're welcome. I cannot speculate on if it will be or we are planning to make them available for exported vehicles.

Quote:
Originally Posted by applefanman View Post
Hello,

I have a new 2013 Focus HB SE. I want to know if this is expected behavior.

1) the AUX in quality is terrible. CDs are much better sounding. The Aux in gain is noticeably quitter with less dynamic range.

2) I cannot charge my phone from the built-in USB port.

3)I cannot play media from the USB port, including audio on a usb drive, or a apple iPod mini connected via usb.

4) Bluetooth can never find any mobile applications running on my device, even when I have pandora. or spottily running. However it works fine for calls.

Please let me know about these issues, want some information before I go into dealership.

Thank you.
If nothing is charging or playing while connected to the USB drive, you should definitely visit your dealership, applefanman.

Rebecca
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Old 08-31-2013, 04:52 PM   #378
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Hi. For me, #3, make sure you turn off automatically download phonebook in the MFT settings and, #4, make sure you enable 'USB Mass Storage' on your phone. Both these solutions worked for me for these problems. Cheers!

Quote:
Originally Posted by applefanman View Post
Hello,

3)I cannot play media from the USB port, including audio on a usb drive, or a apple iPod mini connected via usb.

4) Bluetooth can never find any mobile applications running on my device, even when I have pandora. or spottily running. However it works fine for calls.

Please let me know about these issues, want some information before I go into dealership.

Thank you.
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Old 09-26-2013, 06:36 AM   #379
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Anyone have details on this?

4099 - SYNC - Various Functionality Concerns
See TSB: 13-09-22 for details. 13-09-22
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Old 09-26-2013, 08:01 AM   #380
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Most recently my sync won't use voice commands with iPods or iPhones. They used to work from day 1. Even did a master reset. At first I thought my iPod had too much music but I plugged my iPhone in and it tells me it can't use voice commands either. Kinda stumped
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