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Old 06-26-2013, 04:34 PM   #81
ColtB
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I can finally report some good news. After switching regional managers and switching dealerships, the problem has been recognized. The dealership is replacing the steering gear in the morning.
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Old 06-27-2013, 01:53 PM   #82
8CHMan
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UPDATE...

After more than 2 weeks in the shop and 2 different sets of racks, my car is expected to be ready by week's end. My dealership has been in contact with a Ford engineer for over a week now - Whatever that means. I have visions of NASA engineers walking a primate thru procedures in an orbiting Space Shuttle via radio.

I'll keep you all posted.

BTW, produced the US TSB regarding engine mount replacement and handed that to my Canadian dealer about a week ago and asked them to do that while they had the car. I'll let you all know how that goes as well.
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Old 06-27-2013, 07:41 PM   #83
Lewiss02
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Glad to see some of you are at least getting some results from Ford and your dealerships. I am still getting the run around from Ford, and my local dealership.
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Old 07-13-2013, 01:57 PM   #84
8CHMan
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UPDATE...

After driving over 2,000km from Toronto to Pittsburgh to Harrisburg to Philadelphia and back to Toronto, I'm happy to report that the steering is laser accurate now; just like every other car I've driven before. Car tracks beautifully, except on some grooved asphalt where the tires like to hunt, but that is only like 1% of the time.

Dealer of course didn't perform the US TSB as I requested. Car now has 6,500 km so I'll be changing the oil to RedLine 5w30 and a K&N oil filter soon. Hopefully my dealer will be so kind as to perform the engine mount replacements at that time.

In short, I love my car now.... Finally.
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Old 07-16-2013, 11:19 AM   #85
scoobtothenoog
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I'm sad to say that even after my car being at the dealer for a month, and the steering gear being replaced. I'm still having issues. Now my ford customer service rep will not return my calls. But I think I've found a fix though.....get rid of the car.
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Old 07-22-2013, 12:54 PM   #86
turbine50
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Great. Mine started doing this at 500 miles. Dropped it off this morning.
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Old 07-24-2013, 11:23 AM   #87
turbine50
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My dealership or any around here hasn't heard of this. To anyone who's dealer service is working on this for your car, I would like to talk to them. Please let me know on here, or PM me the dealership.
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