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Old 12-27-2012, 02:35 PM   #51
JimNtexas
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Were the switches changed? Did the dealer run a diagnostic test? How long did the dealer take to test the cruise control? Did they have the parts in stock or did they have to order the part? Information greatly appreciated. Thanks!
In my case the first time I brought it in they returned it saying they had adjusted something.

It didn't work driving out of the dealership, so I turned around and gave it back to the service writer. This time they replaced the switch assembly.

That fixed the problem for a while, but the problem is coming back now. It's an intermittent problem, the hardest kind to fix.
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Old 12-27-2012, 03:11 PM   #52
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have you taken it in again to the dealer?
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Old 12-27-2012, 03:30 PM   #53
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have you taken it in again to the dealer?
No, I'm actually hoping it will fail completely as happened the first time.

It will need an oil change pretty soon, so I figure if it's still acting up at that time I'll ask the dealer to look at it.

It'll probably work for them.
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Old 01-09-2013, 04:35 PM   #54
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I am having the same problems with the cruise control, it loks like a quality issue that could requires a recall.
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Old 05-20-2013, 12:13 PM   #55
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I noticed the same problem the first time of course on a long drive. The cruise control will not turn on, seems like something electrical is not transmitting the button push. Although the other buttons on the steering wheel work fine.
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Old 07-08-2013, 03:50 PM   #56
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Cruise not working

I've had mine to the dealership 4 times, still can't figure it out. It defeated the purpose of buying a new car. The thought was to leave my wife with something new before going on a deployment. Ford really needs to get an engineer involved and figure it out or they're going to take the car back.
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Old 07-16-2013, 11:42 AM   #57
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I just sent an email to ford corporate and provided a link to this forum topic. I will be awaiting a response. IF, they respond!
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Old 07-16-2013, 05:52 PM   #58
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Just had my wife's in at the deaerl to get this looked at. Cruise would turn on, but wouldn't engage every time (engaged only 1/5 times probably). Really annoying for a car you bought to drive the 180 miles to the beach 15 times a year. They replaced the clock spring assembly, as well as the air bag/ steering wheel insert due to some peeling paint on the silver insert. Didn't even ask for that.

Works for now, hoping the issue doesn't come back. Only got 5k left on the bumper to bumper.

Last edited by Huarache; 07-16-2013 at 05:53 PM. Reason: sp
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Old 07-18-2013, 12:39 AM   #59
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I received an email response from ford and was told to take it in to the dealership to have it looked at. I will do that on Thursday.
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Old 07-18-2013, 11:11 AM   #60
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I received an email response from ford and was told to take it in to the dealership to have it looked at. I will do that on Thursday.
Thanks for updating us, amplifier28. Let me know how your appointment goes on Thursday; touch base with me via PM if you need any assistance.

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