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Old 03-19-2013, 11:00 AM   #11
zcoleman
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Originally Posted by dodgeguy View Post
Just an idea: Have your tried switching vehicles and use your phone in her car and her phone in your car? Do you get the same results? I know my wife cannot hear me very well if I am talking thru Sync in my 09 Focus while moving. Her 2010 Fusion has no problem, but we have different phones also. I have not tried the switch myself, I just know that some phones are much better than others and that may be the culprit.
We have swapped phones and used a Service Tech's phone in her Focus with the same issues. The last time we went to the dealership they did replace the mic, but there still is quite a bit of road noise and distortion.
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Old 03-19-2013, 11:00 AM   #12
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What version of sync? I had the same problem with 3.1.1c, yesterday dealer upgraded to 3.1.4c and the mic is a lot better. you can check your version at http://www.ford.com/syncmyride/ with a usb stick. This is sync only not MyfordTouch.
This I am not sure of, but I will look into it. Thanks for the idea.
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Old 03-25-2013, 11:10 AM   #13
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The Ford service department has upgraded the software and swapped the microphone from another Focus during testing and still no resolution. Now, they believe it's in the wiring of the sync inside the car.
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Old 03-26-2013, 11:45 PM   #14
asting
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How bad is it? I've seen on these forums that people put dynamat under the microphone and it helps a bit. I plan on doing the entire car, including the roof so supposedly it should improve. What speed is the road noise at?


Quote:
Originally Posted by riparke View Post
What version of sync? I had the same problem with 3.1.1c, yesterday dealer upgraded to 3.1.4c and the mic is a lot better. you can check your version at http://www.ford.com/syncmyride/ with a usb stick. This is sync only not MyfordTouch.
How did you download that version? Mine only shows 3.1.1c and says it is up to date.
edit: apparently it's dealer only.
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Old 03-27-2013, 08:26 AM   #15
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The road noise starts at speeds past 25 MPH. If she is going 40+ Sync becomes completely un-usable.
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