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Old 06-08-2012, 02:40 AM   #1
Dark Horse
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57 Plate - Steering Wheel - peeling chrome

Help Required... one of the 3 steering wheel storkes, which are chrome finished, have started to peel. Has anyone else experienced this issue and have you been able to get the selling Ford dealer to repair / replace outside of the warranty period. The peeled edge has cut my thumb, torn my clothing and runs the potention risk of tearing the air bag upon deployment.. Please advise!!

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Old 06-08-2012, 09:01 AM   #2
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The only way I see ford repairing it on their dime outside of warranty, is if there is a recall or something where they are responsible. more than likely you will need to get it replaced or re chromed yourself.
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Old 06-08-2012, 12:50 PM   #3
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Not sure about the laws in the UK but when you buy a used car here you are buying it on the notion that if anything goes wrong with it, it is your responsibility to repair it. The only thing you can do is ask the dealership if they could repair it for you as you feel it might be a defect from Ford directly. But then again, how old would a 57 plate be?
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Old 06-08-2012, 10:18 PM   #4
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Yes I have zero idea what you drive based off your description.
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Old 06-08-2012, 10:26 PM   #5
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07 MK2

Euro plate info http://www.focusfanatics.com/forum/showthread.php?t=211371
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Old 06-09-2012, 12:34 AM   #6
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My Ford Focus, 57 plate, was bought brand new from Heartlands Ford in Aldridge Birmingham. I would of assumed the plating process would of at least survive circa 10 years life of the vehicle..
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Old 06-09-2012, 07:29 AM   #7
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Defects happen. Have you spoken to your dealer?
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Old 06-09-2012, 07:31 AM   #8
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Meh, just the "57 plate" thing seems unbelievably vague and an odd way to describe your car to a group of people when you could have just as easily said a 2007 Focus MkII which is extremely specific. As for the chrome plating, we don't have that model so I'm not sure as to the resilience of its construction and being a 5 year old car I imagine its out of warranty. That being said, I'm sure you could acquire a new one off of eBay or whatever your version of craigslist is for relatively inexpensive. Just reuse your airbag.
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Old 03-21-2013, 04:37 PM   #9
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Did you file a NHTSA report on the problem. It seems to be increasingly occuring with that part on the Focus. Mine started peeling a week ago (Right near 35000 miles). Am told that they can not remove the trim piece and have to replace the entire air bag. For anyone with this problem, the only way to make it part of a TSB or recall is to file enough complaints about the problem with NHTSA...here is the link:
https://www-odi.nhtsa.dot.gov/ivoq/
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Old 03-24-2013, 07:42 PM   #10
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Quote:
Originally Posted by beachroo View Post
Did you file a NHTSA report on the problem. It seems to be increasingly occuring with that part on the Focus. Mine started peeling a week ago (Right near 35000 miles). Am told that they can not remove the trim piece and have to replace the entire air bag. For anyone with this problem, the only way to make it part of a TSB or recall is to file enough complaints about the problem with NHTSA...here is the link:
https://www-odi.nhtsa.dot.gov/ivoq/
Not only is this thread from over 6 months ago but the NHTSA wouldn't help him anyways since he lives in the UK.
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