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Old 02-14-2013, 04:49 PM   #31
trelaflip
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Quote:
Originally Posted by jpaul View Post
Mine was fixed today new seal ,new clutches and they found leaks inside. that

is what the work order stated. seems to be running like a normal car now after 15k miles of poor performance.
Awesome! Glad you got it back and it seems better now. I am wondering what they find out further with mine. I will post up any updated information.
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Old 02-14-2013, 04:59 PM   #32
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If yours does not have this issue, congratulations, you have a good one, however, for those hearing grinding from the transmission on shifts, it is NOT a harmless normal noise as you inferred earlier. The noise I experienced was the same as many many others have described on this board. When my tech replaced the clutch, he commented on the work order that the old one was "worn out" (this after only 12k km of light driving). I saw another post here indicating the replaced clutch was described by a tech as "shredded". To suggest this kind of noise is normal is ridiculous - it is the sound of your transmission parts wearing out at a highly accelerated rate.
I do have this issue.

My point is that you cannot say that the clutch assembly definitively needs to be replaced just because you hear the rattling ("grinding") noise without knowing the exact nature of this noise.

Certainly there are some people that have damaged clutches (that should be replaced) and are experiencing this noise on a regular basis.

Empirical evidence suggests that this noise may be a symptom of clutch problems in some cases but is not the actual cause of clutch problems.
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Old 02-14-2013, 05:08 PM   #33
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Just got off the phone with Ford. They are doing a TSB that was issued for the 2012 models but are still wondering how this happened on a 2013. Anyway the fix is new clutches and new seals. Was told it's a pretty big job so I won't have the car back for about a week.
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Old 02-14-2013, 07:13 PM   #34
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I do have this issue.

My point is that you cannot say that the clutch assembly definitively needs to be replaced just because you hear the rattling ("grinding") noise without knowing the exact nature of this noise.

Certainly there are some people that have damaged clutches (that should be replaced) and are experiencing this noise on a regular basis.

Empirical evidence suggests that this noise may be a symptom of clutch problems in some cases but is not the actual cause of clutch problems.

Well - I'm not a mechanic so I don't know the exact cause and effect but I do know enough to confidently say that the noises I heard with my original clutches are not normal in any way in a properly working transmission and therefore should be replaced by the dealer no questions asked which was the case for me and which is the case for others posting on this very thread as we speak (see previous post to this one). Ford is recognizing the issue and is replacing clutches to resolve it which makes me wonder why some are experiencing dealers who continue with the "it's normal" line and refuse to take action. I recognize that there could be other noises that are a symptom of other issues but the remarkable number of posters here that over and over again describe the distinctive "grinding" noise that relates to this issue really does point to a common defect in all of these vehicles (at least all of the 2012 ones). As new car owners in this day and age I don't think it is expecting too much to have a very smooth shifting auto transmission that lasts for the life of the vehicle. After my clutch replacement this what I now have and hope it stays that way but if not I'll be in for another replacement.
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Old 02-14-2013, 07:43 PM   #35
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Originally Posted by Sprint View Post
Well - I'm not a mechanic so I don't know the exact cause and effect but I do know enough to confidently say that the noises I heard with my original clutches are not normal in any way in a properly working transmission and therefore should be replaced by the dealer no questions asked which was the case for me and which is the case for others posting on this very thread as we speak (see previous post to this one). Ford is recognizing the issue and is replacing clutches to resolve it which makes me wonder why some are experiencing dealers who continue with the "it's normal" line and refuse to take action. I recognize that there could be other noises that are a symptom of other issues but the remarkable number of posters here that over and over again describe the distinctive "grinding" noise that relates to this issue really does point to a common defect in all of these vehicles (at least all of the 2012 ones). As new car owners in this day and age I don't think it is expecting too much to have a very smooth shifting auto transmission that lasts for the life of the vehicle. After my clutch replacement this what I now have and hope it stays that way but if not I'll be in for another replacement.
I agree 100%. The mechanic told me these transmissions will make a few weird sounds but when he heard the sounds mine was making, he said that was not normal at all. I drove both my parents 2013 Ford Focus's tonight and neither of them make a noise at all.
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Old 02-14-2013, 09:28 PM   #36
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Trelaflip,

You have a very focused family, don't you?

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Old 02-20-2013, 12:04 AM   #37
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Got my car back from the dealer and I am happy to say the grinding is no more. I can't hear a thing now. Fingers crossed it doesn't come back.

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Old 02-20-2013, 08:10 AM   #38
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Road trip done....

+/- 1600 miles (1500 of it in two days of highway driving) and the problem(s) persist. Stilll grinds/rattles when turning and accelerating (or when accelerating out of a turn - but it does it in a couple of scenarios, all at lower speeds coming out of a stop), and there is still the rattling noise coming from somewhere at highway speeds (although with the amount I spent on the highway, now I can't tell if it is coming from underneath or from the front toward the engine).
I am unconvinced that any of the noises are "normal" as I was told by the dealer service center last week. I am now due for 5000 mile service, and I I am going to make the tech drive with me when I drop it off.
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Old 02-20-2013, 09:12 AM   #39
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Originally Posted by krolholio View Post
+/- 1600 miles (1500 of it in two days of highway driving) and the problem(s) persist. Stilll grinds/rattles when turning and accelerating (or when accelerating out of a turn - but it does it in a couple of scenarios, all at lower speeds coming out of a stop), and there is still the rattling noise coming from somewhere at highway speeds (although with the amount I spent on the highway, now I can't tell if it is coming from underneath or from the front toward the engine).
I am unconvinced that any of the noises are "normal" as I was told by the dealer service center last week. I am now due for 5000 mile service, and I I am going to make the tech drive with me when I drop it off.
sounds exactly like mine. Take it in. I'm going to post a copy of my work order. Might have some info in regards to this issue.

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Old 02-20-2013, 03:45 PM   #40
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...I am unconvinced that any of the noises are "normal" as I was told by the dealer service center last week. I am now due for 5000 mile service, and I I am going to make the tech drive with me when I drop it off.
This is a wise approach, krolholio. Being able to show the service tech exactly what you're experiencing will help them with their diagnosis. Keep us posted on how things go at the dealership!

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