Focus Fanatics Ford Focus Forums
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace
Regional Forums | Social Groups | Merchandise Store | Register Account


Auto Cross, Drag Racing, Car Show, Awards & Prizes - Register Now!

Go Back   Focus Fanatics > Model Specific Discussions > MK3 Focus
Reload this Page Is this really normal?
Register Ford Focus Meets Photo Gallery How-To Archive Mark Forums Read

MK3 Focus The place to chat about general questions, window tinting, exterior body, interior and lighting upgrades for the third generation 2012-Current Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFest Registration

Reply
Page 6 of 24 12345 6 789101112131416 Last »
 
Thread Tools Display Modes
Old 01-29-2013, 09:38 AM   #51
snow12
Focus Enthusiast
 
snow12's Avatar
 
Join Date: Jan 2013
Fan#: 108999
Location: Virginia Beach, VA
What I Drive: 2012 Sterling Grey Focus SEL

Posts: 222
FF Reputation: 1 snow12 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post


snow12,

Are there any updates from your dealer? Please keep me in the loop with your progress.

Cory
No updates yet. However for the first time ever I drove a Ford Focus into my schools parking garage without scaring the shit out of people with the noises my car makes! It's gonna be a good day :p well at least until they call and say "we couldn't replicate the issue, your car is ready for pickup"
:p I'm optimistic though maybe mine has a bad seal or something
snow12 is offline  
 
  Reply With Quote
Old 01-29-2013, 10:21 AM   #52
FordCustomerService
Focus Fanatic
 
FordCustomerService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 2,847
FF Reputation: 18 FordCustomerService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by snow12 View Post
No updates yet...
Thanks, snow12; I’m interested in any news from the dealer.

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordCustomerService is offline  
 
  Reply With Quote
Old 01-29-2013, 02:52 PM   #53
snow12
Focus Enthusiast
 
snow12's Avatar
 
Join Date: Jan 2013
Fan#: 108999
Location: Virginia Beach, VA
What I Drive: 2012 Sterling Grey Focus SEL

Posts: 222
FF Reputation: 1 snow12 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
Thanks, snow12; I’m interested in any news from the dealer.

Cory
I don't know if I was hoping for a miracle but I just got off the phone with the dealer who told me "it's normal". This has pissed me off so much!!! Ford is basically throwing its customers under the bus and really doesn't care as long as they sell more.

Since I go to a pretty large university I'm thinking ill just asking if they will post an article about Ford on the site since they do it for other things. My local news station is also looking for consumer affairs stories so i guess I can give that a shot too. Ford might brush me under the rug but I don't give up without a fight.
snow12 is offline  
 
  Reply With Quote
Old 01-29-2013, 03:08 PM   #54
PratoN
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Titanium Hatchback

Posts: 2,743
FF Reputation: 6 PratoN Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by snow12 View Post
Since I go to a pretty large university I'm thinking ill just asking if they will post an article about Ford on the site since they do it for other things. My local news station is also looking for consumer affairs stories so i guess I can give that a shot too. Ford might brush me under the rug but I don't give up without a fight.
You're my new hero.
__________________
2012 FF Ti HB Kona Blue, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at 3.5.1 53k miles and counting...
PratoN is offline  
 
  Reply With Quote
Old 01-29-2013, 03:16 PM   #55
snow12
Focus Enthusiast
 
snow12's Avatar
 
Join Date: Jan 2013
Fan#: 108999
Location: Virginia Beach, VA
What I Drive: 2012 Sterling Grey Focus SEL

Posts: 222
FF Reputation: 1 snow12 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by PratoN View Post
You're my new hero.
Thanks . If Ford doesn't want to deal with customers well ill do my best to make sure they won't have to!
snow12 is offline  
 
  Reply With Quote
Old 01-29-2013, 03:48 PM   #56
FordCustomerService
Focus Fanatic
 
FordCustomerService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 2,847
FF Reputation: 18 FordCustomerService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by snow12 View Post
I don't know if I was hoping for a miracle but I just got off the phone with the dealer who told me "it's normal"...
I sent you a PM, snow12; please see your inbox for the details.

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordCustomerService is offline  
 
  Reply With Quote
Old 01-29-2013, 04:10 PM   #57
PratoN
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Titanium Hatchback

Posts: 2,743
FF Reputation: 6 PratoN Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
I sent you a PM, snow12; please see your inbox for the details.
It's a trap!
__________________
2012 FF Ti HB Kona Blue, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at 3.5.1 53k miles and counting...
PratoN is offline  
 
  Reply With Quote
Old 01-29-2013, 05:15 PM   #58
snow12
Focus Enthusiast
 
snow12's Avatar
 
Join Date: Jan 2013
Fan#: 108999
Location: Virginia Beach, VA
What I Drive: 2012 Sterling Grey Focus SEL

Posts: 222
FF Reputation: 1 snow12 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
I sent you a PM, snow12; please see your inbox for the details.
Cory
I am very appreciative for your willingness to help but if this is just going to be another call with the CSM I really don't think that is going to help. Thanks though



Quote:
Originally Posted by PratoN View Post
It's a trap!
*Insert suspenseful movie sound effect* I have begun to write to article for the school site and the newspaper! I am of course going to make sure there is no way for them to get me for libel or anything, its going to be my opinion of the vehicle I purchased and the service in the Virginia Beach area. It will also be a lot more grammatically correct because I won't type it on my phone . They way I look at it is if I get at least one person to not buy a Focus I have done my job.


There really is nothing else for me to do as I have been to both dealers already and c'mon now the sound is obvious so either Ford is telling them not to fix it or they are paying so little they don't even want to deal with it
snow12 is offline  
 
  Reply With Quote
Old 01-29-2013, 05:23 PM   #59
Strix
Focus Enthusiast
 
Strix's Avatar
 
Join Date: May 2011
Fan#: 85696
Location: Northville, MI
What I Drive: 2012 Focus - BIGGEST MISTAKE EVER

Posts: 363
FF Reputation: 0 Strix Newbie
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by snow12 View Post
I don't know if I was hoping for a miracle but I just got off the phone with the dealer who told me "it's normal". This has pissed me off so much!!!
Yep. That's about what I expect from the dealership visit Cory is pushing me to make.

If I'm told again that the OBVIOUS PROBLEMS with my car are "normal", I'll end up doing what this guy did:

http://www.youtube.com/watch?v=bkYj4t49Ab0

Quote:
...the sound is obvious so either Ford is telling them not to fix it or they are paying so little they don't even want to deal with it
I suspect that is exactly what is happening.
Strix is offline  
 
  Reply With Quote
Old 01-29-2013, 05:23 PM   #60
PratoN
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Titanium Hatchback

Posts: 2,743
FF Reputation: 6 PratoN Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by snow12 View Post
I have begun to write to article for the school site and the newspaper!
Let me know if you need another source. I'm sure smizak (sp?) or I would love to help.
__________________
2012 FF Ti HB Kona Blue, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at 3.5.1 53k miles and counting...
PratoN is offline  
 
  Reply With Quote
Reply
Page 6 of 24 12345 6 789101112131416 Last »

Bookmarks & Social Networks

« Previous Thread | Next Thread »
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 09:17 PM.



Copyright 2002-2013 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information : Site Map

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy. You can find all Ford Focus related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.