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Old 01-06-2013, 09:00 AM   #11
disciplerocks
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Get some cerium oxide and buff it out. That's the only thing that will remove scratches from glass.
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Old 01-06-2013, 10:57 AM   #12
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From what I've heard/read, cerium oxide won't help scratches that are deep enough to feel. I can certainly try it, but I want to know it will work before I spend a whole afternoon attempting to fix it.

I'm just kind of frustrated. This is the first new car I've ever purchased and it has been nothing but trouble thus far.
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Old 01-06-2013, 11:18 AM   #13
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If you try the cerium oxide, be sure you don't over heat the glass. It will crack.
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Old 01-06-2013, 11:33 AM   #14
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Buffing sounds like a good first step. I've had that done to other windshields before with good success (by a professional detailer). But the scratches do sound deep in this case and that may not be an option.
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Old 01-06-2013, 11:55 AM   #15
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Post up pics
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Old 01-07-2013, 08:47 PM   #16
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Its pretty tough to get good pics of this, even with my slr, so enjoy this crappy cell phone shot.

That scratch is about 3" from the top of the glass. Almost right in front of my face. Its about 2.5-3" long. There are a few more deep scratches, particularly in the bottom corner of the driver's side, and there are dozens of more shallow scratches all over. When the sun hits it just right, as it always does as I hit the road on my way home from work, every scratch stands out like they are drawn on with sharpies.



I'm done buying new cars. Used cars are easier. Between fighting with Ford when things go wrong (I've had my car back to the dealer twice within 5 months, both times it was a giant hassle to get them to do their job), and now this (which I don't blame on anyone, I would just be less disappointed if a 10 year old windshield looked like this as opposed to a 6 month old piece of glass). Its just easier to buy used.
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Old 01-07-2013, 11:45 PM   #17
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I don't remember where I read about using the ice-scrapper on the 2012 Focus windshield. It was said that you better don't use it. But maybe it was only a dream...
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Old 01-08-2013, 06:47 AM   #18
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I'm at work, so I cannot see the pictures, but if they are so jagged and obvious, I doubt it could be from a scrapper. Might be a far fetched idea, but perhaps someone actually did this to your windshield? I don't really know how easy that would be; does someone know how someone could scratch a windshield on purpose (with a key, or whatever?)

edit: If there truly are recommendations not to use an ice-scrapper, I'd say that is ridiculous. This car is sold world wide, in many places where you just don't have a choice but to remove ice. Heck, what am I supposed to do with icy rain, which happens quite often here?
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Old 01-08-2013, 09:39 AM   #19
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Nosmokingbandit
I use rainx or a similar product on all my cars windshields and have noticed it helps make most of the scratches on old windshields far less visible from the inside especially when the sun glares of it just right (wrong?). Your scratches sure do look deep but maybe it will help make it tolerable.
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Old 01-08-2013, 10:14 AM   #20
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Quote:
Originally Posted by nosmokingbandit View Post
I'm done buying new cars. Used cars are easier....I would just be less disappointed if a 10 year old windshield looked like this
I feel the same way - never again. Maybe I'll buy another Ford again, but never another brand new car from any manufacturer; it's just not worth it.
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