Some New Issues - Page 5 - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Third Generation > MK3 Focus

MK3 Focus The place to chat about general questions, window tinting, exterior body, interior and lighting upgrades for the third generation 2012-Current Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 01-04-2013, 11:24 AM   #41
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,534
Points 3,276, Level 35
Points: 3,276, Level: 35 Points: 3,276, Level: 35 Points: 3,276, Level: 35
Level Up 51% Completed
Level up: 51% Level up: 51% Level up: 51%
Forum Activity 15%
Activity: 15% Activity: 15% Activity: 15%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by 04SVTF303 View Post
...Tonight I pulled into my hotel and turned the car off. Made some random beeping and then the panic alarm went off...
04SVTF303,

I arranged for a follow-up from your regional CSM to help. Expect a call before the end of the day today.

Quote:
Originally Posted by gostinger View Post
Sorry to hear of your troubles . I really wanted to love my new Focus as well and have given the dealer multiple attempts at fixing my vehicle to no avail...
Iíve sent you another PM, gostinger; please see your inbox.

Quote:
Originally Posted by oritpro View Post
...There's a diagnostic mode available through the MFT that might help.

(shamelessly copied from the Internet)...
oritpro,

Itís good to see you help out like this. Thanks!

Quote:
Originally Posted by TCOC rel1 View Post
I like the FORD racing one, but can you make one that says powered by Troyer? (or Troyer Performance?)
Thatís a great idea to submit here, TCOC rel1:

http://action.Ford.com/page/s/your-badge-idea

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 01-04-2013, 12:31 PM   #42
JimsterG
Focus Enthusiast
 
Join Date: Feb 2012
Fan#: 95184
Location: Tucson, AZ
What I Drive: 2012 5 dr SEL in Race Red

Posts: 249
Points 131, Level 2
Points: 131, Level: 2 Points: 131, Level: 2 Points: 131, Level: 2
Level Up 62% Completed
Level up: 62% Level up: 62% Level up: 62%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 1 JimsterG Good Standing Member
Buy-Sell-Trade Rating: (0)
Too bad you can't go to Holmes Tuttle Ford in Tucson. They do great work. They also do a fantastic job in prepping the car before you pick it up. I have a 2012 5DR SEL with the DCT with almost 38,000 miles already and it has never had to go to the dealer for warranty work. But I do take it there for oil changes and tire rotations. I used to think that the Saturn dealers were customer focused, but Holmes Tuttle in Tucson is fantastic and I don't say that about a lot of things.
JimsterG is offline  
    Reply With Quote Quick reply to this message
Old 01-04-2013, 12:52 PM   #43
04SVTF303
Focus Enthusiast
 
Join Date: May 2012
Fan#: 98899
Location: Huntington Beach, CA
What I Drive: 2012 POS

Posts: 51
FF Reputation: 1 04SVTF303 Good Standing Member
Buy-Sell-Trade Rating: (0)
I live in Huntington Beach, CA now. Whole new group of dealers to tell me they can't duplicate shit.
04SVTF303 is offline  
    Reply With Quote Quick reply to this message
Old 01-04-2013, 02:41 PM   #44
PratoN
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Ti Hatchback, DCT

Posts: 3,930
Points 2,928, Level 33
Points: 2,928, Level: 33 Points: 2,928, Level: 33 Points: 2,928, Level: 33
Level Up 19% Completed
Level up: 19% Level up: 19% Level up: 19%
Forum Activity 5%
Activity: 5% Activity: 5% Activity: 5%
FF Reputation: 13 PratoN Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by 04SVTF303 View Post
Whole new group of dealers to tell me they can't duplicate shit.
Cory, how does one go about opening their own dealership? Seems pretty easy to me.

Sell car, do regular maintenance, don't fix issues, profit.

Just kidding, but seriously.
__________________
2012 FF Ti HB Kona Blue, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at v3.6 100k miles and counting...
PratoN is online now  
    Reply With Quote Quick reply to this message
Old 01-04-2013, 05:45 PM   #45
dan50
Focus Addict
 
Join Date: Nov 2011
Fan#: 91789
Location: Too much info, IL
What I Drive: 2012 SEL White Platinum 5 Dr 302A

Posts: 1,185
Points 2,925, Level 33
Points: 2,925, Level: 33 Points: 2,925, Level: 33 Points: 2,925, Level: 33
Level Up 17% Completed
Level up: 17% Level up: 17% Level up: 17%
Forum Activity 1%
Activity: 1% Activity: 1% Activity: 1%
FF Reputation: 12 dan50 Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by PratoN View Post
Cory, how does one go about opening their own dealership? Seems pretty easy to me.

Sell car, do regular maintenance, don't fix issues, profit.

Just kidding, but seriously.
The part about the Ford service network I really don't get is that if they are paid to fix cars under warranty, why are they so reluctant to do so? Is there an unreasonably small amount of time allowed for diagnosis versus fixing?

I understand they will be eventually found out if they fix things that aren't broken, but why else wouldn't they invest the time in figuring out why a customer's car is misbehaving?
dan50 is offline  
    Reply With Quote Quick reply to this message
Old 01-04-2013, 05:58 PM   #46
PratoN
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Ti Hatchback, DCT

Posts: 3,930
Points 2,928, Level 33
Points: 2,928, Level: 33 Points: 2,928, Level: 33 Points: 2,928, Level: 33
Level Up 19% Completed
Level up: 19% Level up: 19% Level up: 19%
Forum Activity 5%
Activity: 5% Activity: 5% Activity: 5%
FF Reputation: 13 PratoN Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by dan50 View Post
The part about the Ford service network I really don't get is that if they are paid to fix cars under warranty, why are they so reluctant to do so? Is there an unreasonably small amount of time allowed for diagnosis versus fixing?

I understand they will be eventually found out if they fix things that aren't broken, but why else wouldn't they invest the time in figuring out why a customer's car is misbehaving?
I honestly don't know - laziness?

EDIT: It's not like the transmission technician is spending all of his time selling cars on the floor and gets commission and it pays better than fixing cars. He's paid to fix cars... I just don't get it.
__________________
2012 FF Ti HB Kona Blue, Built 5/24/2011, 401A + Ti Handling Package, Parking Technology Package, Winter Package, Moonroof, and MFT w/NAV at v3.6 100k miles and counting...
PratoN is online now  
    Reply With Quote Quick reply to this message
Old 01-05-2013, 04:44 PM   #47
e30og
Focus Enthusiast
 
e30og's Avatar
 
Join Date: Mar 2011
Fan#: 83765
Location: Baltimore, MD
What I Drive: '13 SG 4dr, Manual

Posts: 533
FF Reputation: 2 e30og Good Standing Member
Buy-Sell-Trade Rating: (0)
umm or he cant figure it out or get the authorization from Ford to fix it. I feel like all these DCT issues have maybe a couple possible solutions so either Ford isnt giving the green light or the mechanics are idiots
e30og is offline  
    Reply With Quote Quick reply to this message
Old 01-07-2013, 09:29 AM   #48
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,534
Points 3,276, Level 35
Points: 3,276, Level: 35 Points: 3,276, Level: 35 Points: 3,276, Level: 35
Level Up 51% Completed
Level up: 51% Level up: 51% Level up: 51%
Forum Activity 15%
Activity: 15% Activity: 15% Activity: 15%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by 04SVTF303 View Post
I live in Huntington Beach, CA now...
04SVTF303,

I sent you a follow-up PM about your concern.

Quote:
Originally Posted by PratoN View Post
Cory, how does one go about opening their own dealership?...
Are you looking to start your own dealership, PratoN? LOL JK

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote Quick reply to this message
Old 01-23-2013, 03:16 PM   #49
04SVTF303
Focus Enthusiast
 
Join Date: May 2012
Fan#: 98899
Location: Huntington Beach, CA
What I Drive: 2012 POS

Posts: 51
FF Reputation: 1 04SVTF303 Good Standing Member
Buy-Sell-Trade Rating: (0)
Another dealer. Same response. I was told by the customer service manager for this region that there was a new version of MFT released in December. Service tech told me that was BS. Same issues. Same answers. Cannot duplicate. I'm really not surprised at. Annoyed I wasted another 3 hours of my life on this pile of shit, though.

Was turning a corner a couple days ago, traffic was coming so I got on it. The car sat there for 3 seconds before it could figure out what gear to put it in. Then it shifted so low in the power band it crawled for another 3 to 4 seconds, jumped into another gear before downshifting and actually getting out of peoples way. This is normal operation. The grinding and missed shifts are all normal operation.
04SVTF303 is offline  
    Reply With Quote Quick reply to this message
Old 01-23-2013, 03:40 PM   #50
Johnny Sticceno
Focus Enthusiast
 
Johnny Sticceno's Avatar
 
Join Date: Jan 2013
Fan#: 108460
Location: Calgary, Canada
What I Drive: 2013 Ruby Red Focus Ti

Posts: 140
FF Reputation: 2 Johnny Sticceno Good Standing Member
Buy-Sell-Trade Rating: (0)
Man. This is quite the chronicle you have going on SVTF. Some one get this man a new damn car.
__________________
fire on rear deck
Johnny Sticceno is offline  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:23 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Audi S3, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. Challenger Hellcat - Charger Hellcat