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Old 12-06-2012, 11:41 AM   #21
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Originally Posted by Joe84FL View Post
My MFT recently has decided to no longer play nice with any device via Bluetooth, and I'm also getting a really annoying buzzing/vibrating sound from the speakerphone area on the overhead console. Should this be enough reason for the dealer to install the update? The small issues I'm having with this car after owning it for just 8 months are really starting to become frustrating...but I'm trying to stay positive and not become one of those whiners.
Also, random off topic question: Is a blown speaker covered in the warranty? I'm still well within factory warranty and even purchased the extended warranty, but this seems like something they may omit from that. Can't believe the Upgraded Sony system could have this issue already.
Thanks in advance!
Hi, Joe84FL -

I definitely recommend having the latest update installed, but have you tried performing a Master Reset yet? If not, here are the instructions:

http://support.ford.com/sync-technol...ter-reset-sync

Also, just an FYI, the 3.5.1 update will soon be available as a self-install on SyncMyRide.com for vehicles without navigation. For those with nav, you'll be able download the update and order your new SD card in January.

For warranty-related questions, give my partner, Cory, a shout. His username is: FordCustomerService.

Jaclyn
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Old 12-06-2012, 11:50 AM   #22
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The Sync My Ride website still says that my Sync is through 3 years (not 5 years). Will this be updated or do we need to obtain in writing that the warranty is extended?

Also, I am taking the car to the dealer this weekend for the update (I don't have NAV). I hope that this solves the bluetooth issue (be able to see what music is playing on MFT).

I haven't even had my car a week yet, haha!
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Old 12-06-2012, 11:53 AM   #23
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Originally Posted by jamesy628 View Post
The Sync My Ride website still says that my Sync is through 3 years (not 5 years). Will this be updated or do we need to obtain in writing that the warranty is extended?

Also, I am taking the car to the dealer this weekend for the update (I don't have NAV). I hope that this solves the bluetooth issue (be able to see what music is playing on MFT).

I haven't even had my car a week yet, haha!
Sync Services is not the same as the Sync/MFT hardware.

Services is still only complimentary for the first three years.
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Old 12-06-2012, 11:57 AM   #24
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Sync Services is not the same as the Sync/MFT hardware.

Services is still only complimentary for the first three years.

Thanks, I figured that may be the case. I still hope we receive something in the mail spelling out the new warranty.
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Old 12-07-2012, 10:14 AM   #25
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Thanks, I figured that may be the case. I still hope we receive something in the mail spelling out the new warranty.

Hi, jamesy628 -

Although I can vouch for the warranty extension, I'll find out if you're going to get something in writing. Stay tuned!

Jaclyn
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