Originally Posted by peridigm
My car is currently at the dealer for this issue. I test drove with the tech when I dropped it off. The tech had not seen the issue in the Focus bu did mention they had seen it and replaced the epass rack in F-150's that have a similar system. The test drive was not very informative but the tech understood exactly what I was talking about and said they would drive it more on their own.
After driving the car and talking with Ford they came to the conclusion that there is an issue, it's not real bad but not perfect, so they are going to replace the rack.
It sounds like your dealership is doing what they can to get this resolved for you. Let us know how the repair goes; if you need any assistance from me, feel free to send me a PM.