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Old 10-17-2012, 08:22 AM   #41
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Hey there! Crystal is out sick today. Don’t worry, the rest of us are armed with Lysol and are still available on Twitter, or you can find me on Facebook. Our Customer Relationship Center is also available at 800-392-3673.

Have a great day!

~Natasha
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Old 11-05-2012, 03:42 PM   #42
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Hi everyone,

I will be out of the office on Tuesday (11/6) and Wednesday (11/7), but not to worry, I'll be back in action on Thursday. If you need immediate assistance, you can contact our Customer Relationship Center at 1-800-392-3673, or you can reach out to the Ford Social Media team on Twitter or Facebook.

Thanks!
Crystal
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Old 11-21-2012, 11:38 AM   #43
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Hi Gang!

I'll be out of the office tomorrow, November 22nd, in observance of Thanksgiving Day. If you have any immediate concerns, you can give our Customer Relationship center a call at 1-800-392-3673. I'll be back in the office on Friday, November 23rd.

Have a great holiday!
Crystal
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Old 11-23-2012, 10:32 AM   #44
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Proformance parts? Or not?

Hello, I just got my 2007 focus SE sedan and was wondering about the o/d setting always being on. Will my focus get better gas mileage if I turned it off? Also what could I do to help it preform better such as spark plugs, wires, and putting better gas?
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Old 11-23-2012, 02:22 PM   #45
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Hello, I just got my 2007 focus SE sedan and was wondering about the o/d setting always being on. Will my focus get better gas mileage if I turned it off? Also what could I do to help it preform better such as spark plugs, wires, and putting better gas?
Hi there,

FYI, this thread is for our Out of Office announcements. I see that you're pretty new around these parts, so I'll give you some quick pointers. In the future, you can always contact me via PM.

Your 2007 Focus will get improved fuel economy when driving in first through fourth gears. You can read more about fuel economy in your vehicle's Owner's Manual, available for download here: https://owner.ford.com/servlet/Conte...OwnerGuidePage

Your vehicle will operate optimally if you perform regularly scheduled maintenance. You can download a copy of your vehicle's maintenance schedule on the same site listed above. Additionally, your vehicle should be fueled with unleaded fuel or unleaded fuel blended with a maximum
of 10% ethanol.

Have a great weekend,
Crystal
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Old 11-27-2012, 10:41 AM   #46
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Hi all,

Just wanted to let everyone know that Jaclyn is out sick today. She should be back tomorrow. If you've sent her a PM, please be patient and she'll respond when she returns. If you need immediate IVT assistance, you can call us at 1-800-392-3673 (prompts 1, then 3) or tweet us @FordService.

Thanks,
Nick
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Old 11-28-2012, 03:43 PM   #47
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Hi everyone!

I will be out of the office tomorrow, November 29th. Cory will be taking over on Friday, November 30th. If you have any immediate concerns, you can send a tweet to @FordService or you can contact the Customer Relationship Center at 1-800-392-3673.

Thanks!
Crystal
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Old 11-29-2012, 09:51 AM   #48
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hi, (not sure who-lol),
i have been sending private messages to fordcustomerservice, but am not sure if they are going out. (my sent folder says "none") can someone please respond to this reply ??
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Old 11-30-2012, 08:22 AM   #49
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hi, (not sure who-lol),
i have been sending private messages to fordcustomerservice, but am not sure if they are going out. (my sent folder says "none") can someone please respond to this reply ??
Hi there,

Yes, I'm getting your messages. Keep an eye on your inbox; I'll be sending a response shortly.

Thanks!
Crystal
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Old 12-14-2012, 09:25 AM   #50
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Stock stereo problems

Hello, I have a 07 focus SE sedan with a stock stereo system problem. Whether its on am, fm and even on cd mode there's a high pitched beepy scratchy sound that won't go away it does not get louder when I turn the volume up, it goes off when the deck is off and when it is on but when the volume is all the way down. What could it be? The deck? The speakers? Please help.
Sincerely, 07focusSE
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