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Old 11-17-2012, 06:17 PM   #11
hotleadsingerguy
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They're not going to do anything lol

I'm in the exact same boat, and Ford has basically told me they'll continue to attempt to repair things, as necessary, but they have severely low limitations on what they'll do. The biggest issue, in regards to the people have transmission problems, is that the "learning" module learns incorrectly.

Point being, Ford will most likely either not reply at all, or will reply with a standard "Thanks for your response, we're sorry about your history with us. Here's a $30 oil change coupon for free." You're not going to get a thing from them, and unless you utilize legal action that's the limit of what will happen.
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Old 11-17-2012, 06:36 PM   #12
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2012 Fusion Sport FTW!!! hope it works well for you!
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Old 11-17-2012, 08:03 PM   #13
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Quote:
Originally Posted by 12_T_Hatch View Post
Thanks for the encouragement guys! I will let you know how this all goes down!
Good luck. I feel bad for you and everyone else that are having major problems with their ff. It's kind of weird reading some of these posts since I consider my focus to be one of the best purchase I done for the class of car it is. I get nothing but compliments when people ride in my car.
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Old 11-18-2012, 08:11 AM   #14
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It is telling that Ford isn't using this DCT in any other model.

(I drove a rental SEL hatch for 2.2k miles and that one was fine, however, except for lethargic acceleration from a stop). I really liked that car as a whole.

Good luck in any case!
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Old 11-18-2012, 08:14 AM   #15
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It is telling that Ford isn't using this DCT in any other model.
Except the Fiesta.
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Old 11-18-2012, 09:33 AM   #16
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It is telling that Ford isn't using this DCT in any other model.

(I drove a rental SEL hatch for 2.2k miles and that one was fine, however, except for lethargic acceleration from a stop). I really liked that car as a whole.

Good luck in any case!
To be fair, the DCT doesn't have the torque capacity to be used with the EcoBoost engines on the new Fusion and Escape, so I suspect it was never seriously considered. I bet Ford is happy it worked out this way though.

The DCT has to be the cause of a relatively huge percentage of warranty costs and owner unhappiness with the Focus. Wonder what transmission Ford would choose if they had a "do-over"?
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Old 11-18-2012, 12:21 PM   #17
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I must be missing something...

There are many people here that have no problems with their transmissions -or- did have problems and have had all of their issues resolved. We know that the transmission is capable of working well and we know that it can be fixed properly when it isn't.

If you are unable to get your car repaired properly, why would you want another Ford? That is absurd.

Cars break. Service is important.
Its the transmission not the entire car. Ford (sans transmission) has a great product, I love the look of my Focus, the MFT w/Nav and Sirius travel link, etc etc. I am not willing to give all that up, which is why I am staying with the Ford lineup.

As you stated there are many here with transmission issues, some have been fixed and with others it continues to be an issue... The fact that some can be successfully repaired while others are left with a malfunctioning unit is, as you so eloquently stated, absurd. If none of the Focus' were able to be fixed then I would say I have no case for a lemon law, however the fact that some have been fixed shows that the way my car drives is not "normal" this it is a lemon since I have had it to the dealership numerous times and it has not been repaired.

As for your statement "cars break, service is important" - no sherlock.. However a new vehicle should not be in service as much as mine is. Its ridiculous and a huge inconvenience - I have had used cars with over 100K that never saw the inside of a repair shop unless I was doing preventative maintenance (i.e. oil change, etc). I expect better reliability from a new car.

I am willing to pursue legal action in regards to this, I just hope it doesn't come to that. I don't expect one letter to Ford to change anything, I merely sent it b/c legally I am required to send them in writing that this transmission issue has not been repaired. Now depending what they do upon receipt of the letter will determine my next course of action...
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Old 11-18-2012, 12:51 PM   #18
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\The DCT has to be the cause of a relatively huge percentage of warranty costs and owner unhappiness with the Focus. Wonder what transmission Ford would choose if they had a "do-over"?
???

They would use the DCT of course.
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Old 11-18-2012, 01:03 PM   #19
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???

They would use the DCT of course.
I see: this is Ford we're talking about...
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Old 11-18-2012, 01:07 PM   #20
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Quote:
Originally Posted by 12_T_Hatch View Post
Its the transmission not the entire car. Ford (sans transmission) has a great product, I love the look of my Focus, the MFT w/Nav and Sirius travel link, etc etc. I am not willing to give all that up, which is why I am staying with the Ford lineup.

As you stated there are many here with transmission issues, some have been fixed and with others it continues to be an issue... The fact that some can be successfully repaired while others are left with a malfunctioning unit is, as you so eloquently stated, absurd. If none of the Focus' were able to be fixed then I would say I have no case for a lemon law, however the fact that some have been fixed shows that the way my car drives is not "normal" this it is a lemon since I have had it to the dealership numerous times and it has not been repaired.

As for your statement "cars break, service is important" - no sherlock.. However a new vehicle should not be in service as much as mine is. Its ridiculous and a huge inconvenience - I have had used cars with over 100K that never saw the inside of a repair shop unless I was doing preventative maintenance (i.e. oil change, etc). I expect better reliability from a new car.

I am willing to pursue legal action in regards to this, I just hope it doesn't come to that. I don't expect one letter to Ford to change anything, I merely sent it b/c legally I am required to send them in writing that this transmission issue has not been repaired. Now depending what they do upon receipt of the letter will determine my next course of action...

IMO, your car is not a lemon at all. The problem is bad service. If your transmission is not working properly, the dealer should fix it.

If the dealer is either unwilling or unable to fix your car, do you buy another car from them and pray that it doesn't break?
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