TSB 12-11-01 Posted Today - MFT v3.5.1 - Page 15 - Ford Focus Forum, Ford Focus ST Forum
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Old 11-12-2012, 02:49 PM   #141
dragonpalm
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Quote:
Originally Posted by copernicium112 View Post
That seems a little ridiculous. I would think a BT connection issue, even intermittent, would do it. Ask them about the recall from Ford that put all cars on demonstration/delivery hold until they have the update applied. This means that Ford does not want potential new customers to even be allowed to see any version before this new update and they do not want new owners to be allowed to take their cars with any version but this new one.

Ask them how come then, if Ford doesn't even want people to see the version you have or drive away with the version you have, it is OK for you to be stuck with that version. That doesn't seem right.
It is ridiculous but they said the BT issue may be related to something else (a module or something) that 3.5.1 doesn't cover. I've only spoke to them over the phone but they said to just bring it in and they'll decide if they can fix it without the update or not. Someone said earlier that dealers do this because Ford won't reimburse them unless they do "repair" work and not just updating because the customer wanted it.
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Old 11-12-2012, 03:03 PM   #142
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Quote:
Originally Posted by dragonpalm View Post
Someone said earlier that dealers do this because Ford won't reimburse them unless they do "repair" work and not just updating because the customer wanted it.
True. It is a TSB, not a recall (well, not a recall for customers that already have their cars) so it is at the dealer's discretion but the list of issues the TSB addresses are: "concerns with navigation, voice recognition, call sound quality, phone pairing and/or system performance." Find a car with MFT that doesn't have at least one, if not all, of those issues.

Hopefully when they look at yours they will determine you could benefit from it. Installing a simple update seems like less of a PITA than having them keep your car while they replace hardware!
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Old 11-12-2012, 04:19 PM   #143
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Originally Posted by 12RedHotHatch View Post
That is one of the problems I was having with my iPhone 5 and MFT. Based on my couple days and the comments of others I have seen, 3.5.1 takes care of that issue. You need the dealer if you have nav because they need to change the nav card from A3 to A4.
Fortunately I don't have the NAV option, it was too expensive. I'd rather use Google maps, it's free and reliable.

Maybe I'll try braving the v3.5.1 update this weekend.
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Old 11-12-2012, 04:25 PM   #144
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Is there a part number on this nav card? Depending on the price, I might just buy the card separately and avoid the whole leaving-the-car-at-the-dealership-just-to-get-turned-away ordeal. Though, I'd still like the TSB that fixes the radio changing to random stations after changing sources/ hanging up the phone. That I can replicate. I suppose I can also replicate the 2 sources highlighted at once (FM radio + Bluetooth) issue...
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Old 11-12-2012, 04:37 PM   #145
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Quote:
Originally Posted by PratoN View Post
Is there a part number on this nav card? Depending on the price, I might just buy the card separately and avoid the whole leaving-the-car-at-the-dealership-just-to-get-turned-away ordeal. Though, I'd still like the TSB that fixes the radio changing to random stations after changing sources/ hanging up the phone. That I can replicate. I suppose I can also replicate the 2 sources highlighted at once (FM radio + Bluetooth) issue...
I believe someone that had their MFT updated to 3.5.1 by their dealership indicated that this issue with the Random Station change after ending a call was still present with this update.
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Old 11-12-2012, 04:38 PM   #146
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Originally Posted by Dysan911 View Post
I believe someone that had their MFT updated to 3.5.1 by their dealership indicated that this issue with the Random Station change after ending a call was still present with this update.
Yes, but there's another separate TSB that fixes it.

Quote:
Originally Posted by lewisra View Post
Also, if you're having the issue with your radio changing to an odd station after switching sources(from sirius, USB etc.) you should ask to have TSB 12-10-15 installed as well. This TSB appears by the description to fix that problem.
http://www.focusfanatics.com/forum/s...ation&page=241
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Old 11-12-2012, 04:44 PM   #147
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My dealer could not find anything for my car but was going to look into it for me. They didn't see any recalls about it.
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Old 11-12-2012, 04:54 PM   #148
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My dealer could not find anything for my car but was going to look into it for me. They didn't see any recalls about it.
They are not recalls, they are Technical Service Bulletins(TSB's).
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Old 11-12-2012, 05:01 PM   #149
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Originally Posted by lewisra View Post
They are not recalls, they are Technical Service Bulletins(TSB's).
Yeah I'm not sure they knew exactly what I was telling them about. I told them it was a bulletin but they kept saying recall

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Old 11-12-2012, 07:06 PM   #150
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Makes you feel better they had my car today for 8 hours, for both this TSB and TSB 12-10-15.... Anddddddddd they didnt do anything, because only 1 manger was on duty and i guess the tech never told him to sign off on it. SO i get to go back Wednesday to do it all over again.....
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