Oil Leak: Dealer said Ford stated This is NORMAL

[mthurman]

Ok, so if I get what you are saying...if it is only oil (what the dealershop is saying) then the clutches probably don't need to be replaced. They would see if anything is damaged when they open it up...or should I push for them to be replaced now. Sorry for all the questions but I bought a new car hoping it would be reliable. Love the car but I would like this to be taken care of right the first ime.

Thanks,

Matt

[pozi240]

Originally Posted by mthurman

Ok, so if I get what you are saying...if it is only oil (what the dealershop is saying) then the clutches probably don't need to be replaced. They would see if anything is damaged when they open it up...or should I push for them to be replaced now. Sorry for all the questions but I bought a new car hoping it would be reliable. Love the car but I would like this to be taken care of right the first ime.

Thanks,

Matt

If oil has leaked into the bell housing (which the dealer has admitted that it has, and you can see that in the pictures ), then the clutches have definitely become contaminated with oil and need to be replaced. TSB 11-12-13 talks about replacing the seals AND the clutches, I would press your dealer to do the job properly.

[sterg]

Is this for the automatic transmission only? I have the 5 speed and I lose oil. I should have a look underneath. I'v never seen any oil in the driveway.

[suss6052]

Originally Posted by sterg

Is this for the automatic transmission only? I have the 5 speed and I lose oil. I should have a look underneath. I'v never seen any oil in the driveway.

The TSB 11-12-13 is specifically for the "automatic" dual clutch transmission as this is the only one that allegedly had this issue commonly enough to require a technical service bulletin. Are you losing engine oil? If so from where? Is the engine consuming the oil (burning it), leaking it?

The tsb mentioned is referring to an internal transmission seal leaking which leads to an external transmission fluid leak, this fluid leak allows fluid to contaminate the clutch pack destroying it.

[sterg]

Originally Posted by suss6052

The TSB 11-12-13 is specifically for the "automatic" dual clutch transmission as this is the only one that allegedly had this issue commonly enough to require a technical service bulletin. Are you losing engine oil? If so from where? Is the engine consuming the oil (burning it), leaking it?

The tsb mentioned is referring to an internal transmission seal leaking which leads to an external transmission fluid leak, this fluid leak allows fluid to contaminate the clutch pack destroying it.

I think the engine is consuming it. Nothing coming out of the exhaust. I'm losing between 1/2 to 1 quart between changes. The service advisore says 1 quart every 1000 miles is considered within specs.

[hotleadsingerguy]

Originally Posted by sterg

I think the engine is consuming it. Nothing coming out of the exhaust. I'm losing between 1/2 to 1 quart between changes. The service advisore says 1 quart every 1000 miles is considered within specs.

Well then ask them how it makes sense with the 10k oil change that's recommended in the manual.

If the car takes 4.75qt, you lose 1qt for every 1,000 miles driven, and the oil should be changed every 10k miles...then they expect you to be at negative 5.25qt when doing an oil change?

Or do they expect us to drop a bit more fresh oil in every month or two?

[suss6052]

Originally Posted by hotleadsingerguy

Well then ask them how it makes sense with the 10k oil change that's recommended in the manual.

If the car takes 4.75qt, you lose 1qt for every 1,000 miles driven, and the oil should be changed every 10k miles...then they expect you to be at negative 5.25qt when doing an oil change?

Or do they expect us to drop a bit more fresh oil in every month or two?

The second one, they expect people to check and top off their fluids, which is mostly wishful thinking given how little most people know or check under the hood until it breaks.

[Joeywhat]

EDIT - nvm...

[mthurman]

Dropped my car off at the dealership to replace the rear main seal. Should have it back in a few days.

[FordCustomerService]

Originally Posted by mthurman

Dropped my car off at the dealership to replace the rear main seal. Should have it back in a few days.

Hey mthurman,

Thanks for the update. Keep me posted on how the diagnosis/repair process goes. I'm always happy to jump in and see what I can do to help. Just send me a PM and I'll get to work.

Have a great day,
Crystal