Oil Leak: Dealer said Ford stated This is NORMAL

[PratoN]

Sad to see visible leaks and people still getting turned down. I haven't made the time to go to the other dealer that was recommended in my area yet.

[FordCustomerService]

Hi gang,

If you're experiencing this kind of leak, please reach out to me via PM so I can get involved. I'll need your VIN, preferred servicing dealer, mileage, full name, and daytime phone number. I'll get your regional customer service managers involved and make sure someone contacts you promptly. If you have any other questions or concerns, just let me know.

Thanks,
Crystal

[mthurman]

Hi, I dropped by my Ford Dealer this morning just to see what was involved with them checking this out. I showed the pictures I took to a guy at the service counter. He said that they would need at least a few hours to diagnose. He also said that they would need to drive it and use dye to verify the leak. Anyway, I will have them look at it this week and report back the result. Thanks for the replies!

Matt

[pozi240]

Originally Posted by mthurman

Hi, I dropped by my Ford Dealer this morning just to see what was involved with them checking this out. I showed the pictures I took to a guy at the service counter. He said that they would need at least a few hours to diagnose. He also said that they would need to drive it and use dye to verify the leak. Anyway, I will have them look at it this week and report back the result. Thanks for the replies!

Matt

Dye? Really? I mean, that is an option for locating an UNKNOWN source of a leak, but, really, if the tech read the TSB 11-12-13, and verified that the substance is oil (dark brown/black like your photo, not honey brown/redish which is simply undercoating), its obvious where the oil leak is coming from.... good luck.

[mthurman]

I dropped my car off first thing this morning and they were able to see the leak (said it was oil). He said it was the rear main seal and they have ordered the part. They also said that they would need the car for a few days once the part comes in and are getting me a rental. Hopefully this is all that is wrong with it. Any one else had this replaced?

Thanks,

Matt

[PratoN]

Originally Posted by mthurman

Any one else had this replaced?

Matt,

Tons of people. All say it fixed the issue and some (but very few) have had the issue return.

[mthurman]

Thanks PratoN,

Is there much of a chance that oil is getting into the transmission?

Matt

[PratoN]

Originally Posted by mthurman

Is there much of a chance that oil is getting into the transmission?

No. It's not engine oil leaking; it's actually oil from the transmission that's used to lubricate the gears leaking OUT of the transmission. It seeps through the seal and gets onto the clutch. That causes slippage and the car's electronics try to compensate (I can only assume out of normal pre-determined conditions from the engineers) and what you end up getting are these weird grinding noises and RPM flares (low/no power when changing gears due to slippage) and other low-speed driveability jerking/bucking issues.

[Dysan911]

Originally Posted by PratoN

No. It's not engine oil leaking; it's actually oil from the transmission that's used to lubricate the gears leaking OUT of the transmission. It seeps through the seal and gets onto the clutch. That causes slippage and the car's electronics try to compensate (I can only assume out of normal pre-determined conditions from the engineers) and what you end up getting are these weird grinding noises and RPM flares (low/no power when changing gears due to slippage) and other low-speed driveability jerking/bucking issues.

That is absolutely Spot on too!.


@mthurman - Mine had the exact same issue and my clutches were replaced. Along with the new seals. The difference your car will feel when you get it back is night and day!.

[mthurman]

Thanks PratoN!

Dysan911, They only ordered the new seal. Will they check the clutches once they open it up?

Thanks