Audio Control Light Up

[Bobee12]

I just bought a 2012 focus hatchback sel last week. The circular buttons on the steering wheel (the control on the left controls the information screen next to the speedometer and the control on the right is for the radio) are not lit up at night. I thought that they were lit up before but I cannot remember. Could someone please tell me if these are supposed to be lit up at night? Thanks in advance.
-Brooke

[Sponsor]

[FordCustomerService]

Originally Posted by Bobee12

I just bought a 2012 focus hatchback sel last week. The circular buttons on the steering wheel (the control on the left controls the information screen next to the speedometer and the control on the right is for the radio) are not lit up at night. I thought that they were lit up before but I cannot remember. Could someone please tell me if these are supposed to be lit up at night? Thanks in advance.
-Brooke

Hi Brooke,

The steering wheel buttons should light up when the other interior dash lights come on. When it's dark outside and your turn your lights on, these should illuminate as well. If they aren't, swing by your dealerships o they can have a look.

Additionally, I'm happy to escalate your case to your region's Customer Service Manager. Just shoot me a PM with your VIN, dealer, mileage, and daytime phone number; I'll do the rest.

Thanks!
Crystal

[Bobee12]

Thanks so much. I have already contacted my dealer and I am going to bring it in later this week for additional problems.
-Brooke