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Old 10-06-2012, 01:07 PM   #11
Shamone
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As expected the dealer has never heard of this problem before. They are going to check with Ford before doing any work.
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Old 10-07-2012, 12:38 PM   #12
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I still have steering issues. I haven't had my rack replaced but it was serviced and did alleviate most of the problem .... but not all. here was my problem:

http://www.focusfanatics.com/forum/s...t=bad+steering

And any one that says that heavy steering is "just how electric steering is" doesn't know what they are talking about. I had a 2011 Fiesta that I bought new last year. Had it for 5 months and drove it 8700 miles. The steering was perfect. Did not even feel like electric steering. The Fiesta drove in a straight line down the highway, no drift to the left or right what so ever. The nibble control was amazing. In high side winds, the little Fiesta didn't even get pushed sideways while much larger cars on the highway were. It was a fun car to drive. In contrast, my Focus is a chore to drive. I drive like 85% or more highway miles. my commute to and from work every day is 39 miles. Now i'm not saying the steering effort to correct the slight drift is huge, but after a few miles, it gets tiresome. I drove to Maine last month and nothing like driving hundreds of miles and trying to compensate for drift (seemed like a left drift) the whole way. I'm going to talk to the dealer again and if it don't get corrected, I'll be car shopping again next year, re-sale value be damned. I like everything else about my Focus, but having heavy, lousy steering just ruins the whole driving experience. :(
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Old 10-08-2012, 08:58 AM   #13
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I think you need a new steering rack too.
We traded in a 2012 Fusion on our 2012 Focus. The Fusion had to have a new steering rack installed at 6,100 miles. I told the dealership's service department about the trouble we were having with the Fusion's steering and they fixed it no questions asked. Ford KNOWS there is a problem with some steering rack assemblies.
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Old 10-08-2012, 09:03 AM   #14
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These things are still going out with defective steering racks a year later? Amazing.
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Old 10-08-2012, 09:38 AM   #15
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Well the Ford dealer just rang and said there's nothing they can do until more people complain about the same fault as Ford Technical say they have never heard of it.

My reply was that this is unacceptable as it is dangerous because at times it can be virtually impossible to keep the car in the lane due to zig-zagging between the white lines. This is to the extent that I had to pull over on a busy freeway to stop/start the engine.

They said their hands are tied, and unless I have an engine management light showing then there was no point in bringing the car in.

2 weeks old, and I have a lemon. Ford Customer service here I come.
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Old 10-08-2012, 10:26 AM   #16
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Quote:
Originally Posted by Pennut View Post
I still have steering issues. I haven't had my rack replaced but it was serviced and did alleviate most of the problem .... but not all...
Hi Pennut,

I want to look into your case and see how I can help. Please send me a PM with your VIN, dealer, mileage, and daytime phone number; I'll do the rest.

Quote:
Originally Posted by Timbo64 View Post
I think you need a new steering rack too.
We traded in a 2012 Fusion on our 2012 Focus. The Fusion had to have a new steering rack installed at 6,100 miles. I told the dealership's service department about the trouble we were having with the Fusion's steering and they fixed it no questions asked...
Thanks for the helpful info, Timbo64!

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Old 10-21-2012, 10:19 AM   #17
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Mine is doing the same thing I noticed so far on my trip to Ohio. Anything over 60 and im all over the road. My dad noticed it to. Unfortunately I'm almost 1000 miles from home

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Old 10-22-2012, 05:31 PM   #18
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This is interesting - Just picked up my ST3 last thursday. I picked it up and left our truck at the dealership. The next day, my wife and I went to the dealer to get the truck. It's about 15 miles away down a 70mph highway. She wanted to drive it and she complained of exactly this issue. I personally haven't noticed it (maybe very mild, but not bad). She could barely keep it between the lines.
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Old 10-22-2012, 05:50 PM   #19
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That's the problem I have been having. I am gonna take it to the dealer and see if they know anything

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Old 10-22-2012, 05:54 PM   #20
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Let me know what you find out. Maybe it's just Iowa ST's ;-)
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