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Old 10-05-2012, 12:08 AM   #111
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^ That is verbatim from the TSB. That said, if your transmission is making weird noises (not just shuddering) I think that's something your dealer should still be fixing under warranty - TSB or not.
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Old 10-05-2012, 07:04 AM   #112
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My car does not have the transmission problem that some on this thread have been experiencing but I'd thought I should try turning off the traction control just to see what would happen anyway. After driving my car in rush hour traffic yesterday for almost 45 minutes, driving as slow as 15 MPH and as fast as 45 MPH, my car exhibited no significant difference in its driving experience, i.e. I still have not experienced the phenomena that others have experienced with their tranny.

The build date on my car is 8/11 so its fairly old but not as old as some of the other folks' cars who have been experiencing issues but who knows if that is a factor.
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Old 10-05-2012, 07:19 AM   #113
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Quote:
Originally Posted by valmundo View Post
My car does not have the transmission problem that some on this thread have been experiencing but I'd thought I should try turning off the traction control just to see what would happen anyway. After driving my car in rush hour traffic yesterday for almost 45 minutes, driving as slow as 15 MPH and as fast as 45 MPH, my car exhibited no significant difference in its driving experience, i.e. I still have not experienced the phenomena that others have experienced with their tranny.

The build date on my car is 8/11 so its fairly old but not as old as some of the other folks' cars who have been experiencing issues but who knows if that is a factor.
Mine was built 03/11, and has not experienced any issues.

It will sometimes shudder, which I believe to be normal. It typically happens when I'm not deliberate with the throttle, or when I shift at incorrect times (I also typically use select shift).

I also do not have the most recent gearbox update.
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Old 10-05-2012, 07:39 AM   #114
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Originally Posted by Joeywhat View Post
Mine was built 03/11, and has not experienced any issues.

It will sometimes shudder, which I believe to be normal. It typically happens when I'm not deliberate with the throttle, or when I shift at incorrect times (I also typically use select shift).

I also do not have the most recent gearbox update.
That's where the problem lies for a vast majority of people. TSB 12b37 is what caused the issues with shuddering for most people.
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Old 10-05-2012, 07:47 AM   #115
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Wow, very interesting read. Happy that you guys seem to have found the issue, but it's sad that the "fix" is such a constant inconvenience (turning it off every time). To me, this really sounds like this needs to be looked into by Ford. So many people with similar results can hardly be random.

The fact that one feature of the car severely hinders another is not acceptable and could even be considered dangerous. The choice between having transmission issues and having no traction control is not a choice one wants to make with a car that is supposed to have both working.

I'm curious to see what the corporate engineer has to say about this...
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Old 10-05-2012, 07:48 AM   #116
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Originally Posted by hotleadsingerguy View Post
That's where the problem lies for a vast majority of people. TSB 12b37 is what caused the issues with shuddering for most people.
I've had that update as well.
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Old 10-05-2012, 08:28 AM   #117
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Wow, very interesting read. Happy that you guys seem to have found the issue, but it's sad that the "fix" is such a constant inconvenience (turning it off every time). To me, this really sounds like this needs to be looked into by Ford. So many people with similar results can hardly be random.

The fact that one feature of the car severely hinders another is not acceptable and could even be considered dangerous. The choice between having transmission issues and having no traction control is not a choice one wants to make with a car that is supposed to have both working.

I'm curious to see what the corporate engineer has to say about this...
That's precisely the problem -- Ford says "This is the way the car is meant to operate" and leaves it at that. They don't listen to reason or logic beyond and including that statement, so getting them to change it will be downright impossible unless they realize it themselves.

I have a conference call today with one of the "Corporate Engineers" (read: not really an engineer at all) to discuss my issues with the transmission. Having driven more than 15 concentric dry dual-clutch systems across various platforms I feel I have a fairly strong understanding of how this transmission *should* operate. We'll see if I'm able to make my case, or if I get the same old "We know what we're doing" speech.

If I do, the options are either that they buy it back or I bring up a lawsuit. I'm done messing with this car after they drastically changed the operation of it without my approval. I didn't buy a $30k that drives like this, and I'm not going to be expected to keep it for 10 years in this condition.
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Old 10-05-2012, 08:34 AM   #118
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Originally Posted by hotleadsingerguy View Post
That's precisely the problem -- Ford says "This is the way the car is meant to operate" and leaves it at that. They don't listen to reason or logic beyond and including that statement, so getting them to change it will be downright impossible unless they realize it themselves.

I have a conference call today with one of the "Corporate Engineers" (read: not really an engineer at all) to discuss my issues with the transmission. Having driven more than 15 concentric dry dual-clutch systems across various platforms I feel I have a fairly strong understanding of how this transmission *should* operate. We'll see if I'm able to make my case, or if I get the same old "We know what we're doing" speech.

If I do, the options are either that they buy it back or I bring up a lawsuit. I'm done messing with this car after they drastically changed the operation of it without my approval. I didn't buy a $30k that drives like this, and I'm not going to be expected to keep it for 10 years in this condition.
Wow.

The stupid thing is that they had a car working well, then they mess it up with an update, and then claim it was meant to be like that from the start.

I wouldn't expect normal customer support to be able to fix it right away, or even mechanics at a dealer, but what they need to understand is that this needs to be brought up to the people that make the updates. This does sound like lawsuit material if Ford takes no further action. :/
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Old 10-05-2012, 08:53 AM   #119
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Originally Posted by hotleadsingerguy View Post
...
I have a conference call today with one of the "Corporate Engineers" (read: not really an engineer at all) to discuss my issues with the transmission. Having driven more than 15 concentric dry dual-clutch systems across various platforms I feel I have a fairly strong understanding of how this transmission *should* operate. We'll see if I'm able to make my case, or if I get the same old "We know what we're doing" speech.
......
Good luck, man ... and keep us posted!
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Old 10-05-2012, 09:00 AM   #120
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Wow.

The stupid thing is that they had a car working well, then they mess it up with an update, and then claim it was meant to be like that from the start.

I wouldn't expect normal customer support to be able to fix it right away, or even mechanics at a dealer, but what they need to understand is that this needs to be brought up to the people that make the updates. This does sound like lawsuit material if Ford takes no further action. :/
To be fair, 12b37 did help a lot of us. In my case it moved the DCT from being completely unacceptable to merely annoying. One would hope there's another update in the works...
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