Low MPG on new 2012 Titanium Hatch

[FordCustomerService]

Originally Posted by Tra1969

I have the 17" rims. After a short discussion with the service tech last Saturday, the Car is going in on Wed. 9-19-2012 to be hooked up to ensure everything is functioning properly. The car shows no signs of anything wrong that I feel would affect gas mileage. Does not miss, when I release the brake the car rolls forward right away. Tire pressure good and keep them rotated. The only issues I have notice is a slight shake occasionally when I start it, and not just when it cold. I will let you know what I find out, but I assume Ford is going to say everything is ok, we’ll see.

Hi Tra1969,

I want to escalate you to your region's Customer Service Manager. Please DM your VIN, mileage, dealer, and a good daytime contact number; I'll get things moving on my end.

Thanks!
-Crystal