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Old 09-14-2012, 02:55 PM   #231
CliftonBruce
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THANKS Jaclyn!
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Old 09-14-2012, 05:41 PM   #232
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Quote:
Originally Posted by FordIVTteam View Post
You're welcome, Joe. You should be able to switch from USB to LINE IN, by giving the voice command LINE IN. I'm going to get a hold of a thumb drive and try this out on my display here. To clarify, when this happens, are music files from the USB actively playing?
Once I have played anything via the USB, there is no way to get the Line In to play unless the USB is unplugged first.

Each bullet below is an example, starting from the state of nothing plugged in:
  • Plug in USB and Line In. Switch from Radio to Aux. Line In plays/is available.
  • Switch from Radio to Aux, and using voice, switch to USB and play something. Then, using voice, attempt to switch to Line In. Get error message "Line in is unavailable when a device is connected to USB".
  • Switch from Radio to Aux, and using voice, switch to USB and play something. Switch back to radio. Then, using voice, attempt to switch to Line In. Get error message "Line in is unavailable when a device is connected to USB".
etc.

Thanks for looking into this.

Joe
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Old 09-14-2012, 06:22 PM   #233
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SYNC Update posted and taken down

See the chat below, blatantly lied to by SYNC representative on chat. Supposedly explorer owners have been able to get a new update that restores the temperature display via syncmyride.com. I didn't see one so I started a chat with the rep:

All SYNC Agents are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Thank you for contacting the Ford & Lincoln-Mercury SYNC Support Center.

You are now chatting with 'Tamika'

How may I assist you?


you: Yes it seems that syncmyride.com does not know I've installed the latest update.

you: I try to use the status checker tool but it is not working

you: I've tried with multiple flash drives

you: and apparently there is a new update in the last couple days that I'm unable to see because it doesn't know I'm currently up to date on updates

Tamika: Hello, I apologize for your inconvenience. May I please have your VIN?

you: 1FAHP3N22CL288770

Tamika: Thank you.

you: sure current in-vehicle version is 4.26.12023

Tamika: The current version of SYNC for your vehicle is Gen2 - V3.0.2 and that is the latest. There are no updates available for your vehicle at this time.

you: I believe there is an update for myford touch that came out in the last couple days

you: brings back the temperature at the top

you: among other thigns

you: things*

Tamika: There is a My FORD Touch Update, however you will need to contact the dealer for installation.

you: ?

you: Others have reported being able to download over syncmyride

you: and i thought you said i had the latest?

Tamika: The update has been removed from the website. If you would like the update please contact your local dealer.

you: oh so you were lying to me

you: fantastic

Tamika: The latest according to the website. I am not sure if the dealer has the update as it is not being reported that it is.

you: ????

you: can i get the straight and narrow please

you: I'm already quite frustrated that we don't have AppLink yet

Tamika: Please contact your dealer if you would like to have the newest My FORD Touch Update.

you: with multiple promises from people including the Sync product manager

Tamika: I apologize for your frustration.

you: Why do i need to contact the dealership. Others were able to download it from syncmyride.com

Tamika: It was removed from the website for technical concerns.

you: ?

Tamika: Is there anything else I can assist you with today?

you: Umm yeah, why did you lie to me?

you: I will post this chat on as many forums as I can

you: promise

you: so?

Tamika: I apologize for your frustration, however according to the website your vehicle was up to date.

Tamika: Thank you for chatting with the SYNC Support Center.

Please let us know how we did today by clicking on the word "Close" in the chat window and filling out our exit survey. If you have not already done so, please create your SyncMyRide account to personalize your experience.

Chat session has been terminated by the site operator.
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Old 09-14-2012, 07:15 PM   #234
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Mr. raj,

You need to do some research before you start accusing people of lying. You owe Tamika an apology.
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Old 09-14-2012, 07:15 PM   #235
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Quote:
Originally Posted by CliftonBruce View Post
Hey... I have Verizon Wireless and it's time for a new phone.. Choices are the iphone5 or the Samsung Galaxy III from Samsung.. Which works best and gives the greatest features for Ford Sync.. ie Voice text etc?? Anyone know???
get the razr max :) it's great.

Quote:
Originally Posted by blank102 View Post
I'll try it.

But ya know what? The mistake here was letting Microsoft do this.
If Apple had done it your system would work..
If Sync was apple, the Focus would be 30% more expensive with the extra proceeds going directly to apple. My Ford Touch would not receive upgrades, rather you would need to run out and buy a replacement unit, or a new car. There would be no USB plug but instead a jack that works as USB but requires proprietary cable adapters. :P
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Old 09-14-2012, 07:25 PM   #236
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Quote:
Originally Posted by rajmahal View Post
See the chat below, blatantly lied to by SYNC representative on chat. Supposedly explorer owners have been able to get a new update that restores the temperature display via syncmyride.com. I didn't see one so I started a chat with the rep:....
Gee glad to see you take out your anger on a rep who probably has little more responsibility than just that... online chat sessions... maybe a call center rep. I hope you're proud of yourself. Your behavior is childish and akin to blaming the kid ushering at a movie theatre for an issue in projection, an area he clearly is not responsible for. Maybe next time act like an adult, CALL Ford customer service and TALK TO SOMEONE MORE IMPORTANT THAN A CHAT REP.

Seriously... some people.
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Old 09-14-2012, 09:59 PM   #237
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Quote:
Originally Posted by feta_mgp View Post
Gee glad to see you take out your anger on a rep who probably has little more responsibility than just that... online chat sessions... maybe a call center rep. I hope you're proud of yourself. Your behavior is childish and akin to blaming the kid ushering at a movie theatre for an issue in projection, an area he clearly is not responsible for. Maybe next time act like an adult, CALL Ford customer service and TALK TO SOMEONE MORE IMPORTANT THAN A CHAT REP.

Seriously... some people.

Also to add, rajmahal, arent you to young for a driver's license to begin with? Your immature and childish remarks make focus fanatics member's ashamed.
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Old 09-14-2012, 10:36 PM   #238
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Quote:
Originally Posted by CliftonBruce View Post
I have an iPhone 5 on the way on the 21st. Had a 3g for the last couple of years and I like itANYWAY.. decided to stick with Apple..Loved the phone so I'm sure I'll love the new one.. :)
Nice. Not sure if I got my order on in time to make the first day of deliveries or not. If you are one of the first to get one and try it out, I hope you will take a few minutes to post and let everyone know how it is working. My iPhone 4 didn't really give me any hassle with my system so I'd like to think it makes sense that the 5 won't either but like I said earlier, I never assume anything, especially when it comes to Sync and/or MFT.
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Old 09-15-2012, 12:48 AM   #239
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Quote:
Originally Posted by CliftonBruce View Post
Hey... I have Verizon Wireless and it's time for a new phone.. Choices are the iphone5 or the Samsung Galaxy III from Samsung.. Which works best and gives the greatest features for Ford Sync.. ie Voice text etc?? Anyone know???

I have the S3 and it worked great with my focus titanium 2.11 version. It disPlayed and spoke my text messages with my phone. Bluetooth worked great to. So if you decide on the Samsung you should have no worries.
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Old 09-17-2012, 11:17 AM   #240
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Quote:
Originally Posted by feta_mgp View Post
Gee glad to see you take out your anger on a rep who probably has little more responsibility than just that... online chat sessions... maybe a call center rep. I hope you're proud of yourself. Your behavior is childish and akin to blaming the kid ushering at a movie theatre for an issue in projection, an area he clearly is not responsible for. Maybe next time act like an adult, CALL Ford customer service and TALK TO SOMEONE MORE IMPORTANT THAN A CHAT REP.

Seriously... some people.
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