2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 120 - Ford Focus Forum, Ford Focus ST Forum
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Old 09-14-2012, 03:00 PM   #1191
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Quote:
Originally Posted by Some Guy From NY View Post
Yes I am well aware most people here are talking about a clunk, but a few people have been posting about a rattle. If you have this rattle it does NOT sound like it is coming from the engine bay at all. It sounds like the suspension and this is why I thought it was related to this issue for so long.
And it is more than likely the strut bearings. I had mine replaced and it was quiet for about 1,500 K's.
Last week I jacked up the front of the car and pulled down the strut dust cover and the bump stop on both struts. I sprayed the area where the bearings reside with a liberal amount of white lithium grease and have been rattle free since.
This issue has been driving me nuts to the point where I almost traded the car in last week. Alas this car has very poor resale value so I decided to keep it and deal with.
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Old 09-14-2012, 03:11 PM   #1192
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Hey gang,

Heads up! I'm the new Ford Service representative around these parts. Please remember that I can lend a hand by escalating to the Customer Service Managers for your area. For those who haven't already, please send me a PM with your VIN, contact info, mileage estimate, and preferred servicing dealer.

Thanks!

-Crystal
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Old 09-14-2012, 03:15 PM   #1193
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Quote:
Originally Posted by hand-filer View Post
This issue has been driving me nuts to the point where I almost traded the car in last week. Alas this car has very poor resale value so I decided to keep it and deal with.
Yep, I've been sorely tempted to go buy something else, but my resale has dropped like a rock.

12.5k trade value. Incredible.

On a related note, I have noticed that when I wash the car, and I spray water into the wheelwells, the clunk quiets down temporarily, which leads me to believe some lubrication is needed to keep things quiet. I'll be using a liberal amount of grease on the bump stops, between the bearing and strut mount, and the strut bearings themselves.
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Old 09-14-2012, 03:17 PM   #1194
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Yep, I've been sorely tempted to go buy something else, but my resale has dropped like a rock.

12.5k trade value. Incredible.
12.5k... really? My SEL Hatch (with MFT, no leather, no sunroof, etc..) 'shows' $15k on kbb ... but who knows if that's right. So much for equity in a car... and I even put 25% down.
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Old 09-14-2012, 03:19 PM   #1195
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Originally Posted by FordCustomerService View Post
Hey gang,

Heads up! I'm the new Ford Service representative around these parts. Please remember that I can lend a hand by escalating to the Customer Service Managers for your area. For those who haven't already, please send me a PM with your VIN, contact info, mileage estimate, and preferred servicing dealer.

Thanks!

-Crystal
Crystal, I have a question for you ... what do you do if the noise/issue comes back? So far, mine hasn't (worked on driver side front...but passenger side front is now starting), thankfully.

But I haven't heard/seen a definite course of action from anyone since some dealers have refused to work on it again after the first 'fix' ...

Thanks.
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Old 09-14-2012, 03:58 PM   #1196
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Quote:
Originally Posted by Zillon View Post
Yep, I've been sorely tempted to go buy something else, but my resale has dropped like a rock.

12.5k trade value. Incredible.

On a related note, I have noticed that when I wash the car, and I spray water into the wheelwells, the clunk quiets down temporarily, which leads me to believe some lubrication is needed to keep things quiet. I'll be using a liberal amount of grease on the bump stops, between the bearing and strut mount, and the strut bearings themselves.
Interesting comment about washing the car. I made the same observation.
When you report back with your results, I will be curious to know how much grease you find on the factory bearings.
Thanks,
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Old 09-14-2012, 04:44 PM   #1197
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It seems as per www.fordparts.com that 2013MY Focus has a different Part# for the front struts, could it be an improved version which solves this issue? are there any owners of 2013 cars with the front end clunk?
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Old 09-14-2012, 05:23 PM   #1198
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Quote:
Originally Posted by FGLLMX View Post
It seems as per www.fordparts.com that 2013MY Focus has a different Part# for the front struts, could it be an improved version which solves this issue? are there any owners of 2013 cars with the front end clunk?
I have checked 2013 MYfocus and also fordparts.com both show the original parts... not the TSB parts.... hmmmm.....
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Old 09-15-2012, 12:02 AM   #1199
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Quote:
Originally Posted by JNBradow View Post
Thanks for the info. I did take my car in and they did hear the clunk and did tell me they have never had a focus with this issue. It is frustrating that 1) its a new car (2200 miles) 2) Ford seems none to worried their cars are broken 3) I don't have enough money to pay off the loan and trade it in for a GM, Honda, or Toyota...HA!
Thanks for posting these comments. My car only seems to clunk when I do the first stop and turn, it will make about 3 or 4 clunks as I turn right or left then it doesn't make the sound until I stop and turn the car off. Then I'll start the car again and when I make that stop and turn, it makes the clunk sound again, but doesn't do it again, until I stop and shut off the car. I just have to wait until it gets worse before I take it to the dealership.
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Old 09-15-2012, 12:15 AM   #1200
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Quote:
Originally Posted by hand-filer View Post
And it is more than likely the strut bearings. I had mine replaced and it was quiet for about 1,500 K's.
Last week I jacked up the front of the car and pulled down the strut dust cover and the bump stop on both struts. I sprayed the area where the bearings reside with a liberal amount of white lithium grease and have been rattle free since.
This issue has been driving me nuts to the point where I almost traded the car in last week. Alas this car has very poor resale value so I decided to keep it and deal with.
I don't know if it's possible...but i'm unclear where you are spraying the lithium. Picture possibly?
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