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Old 09-05-2012, 07:44 PM   #1
Altis
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Door Creak Dilemma

I'll try to keep this short and sweet. My driver's door has made a metallic creaking noise when you open it. It isn't that loud, but it's pretty irritating on such a nice new car. I've had it in to be fixed a few times already (my car has been in the shop probably 10 times for warranty stuff over the past year), yet it is no better.

The dealer sent it over to the body shop, and apparently the problem is within the sheet metal that the door mount attaches to. The solution is basically to hack out that bit and weld new stuff in (in short). I think it's around a $3000 job to do, even.

I just can't seem to think that this is a good idea... Am I wrong to be hesitant? It seems like it would open the door to new problems and never be the same again. It's some pretty major surgery, to say the least. Any thoughts on how I should proceed?

I almost feel like I should not have it done and see if Ford will somehow compensate a different way. What are your thoughts?

Thanks!


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Old 09-05-2012, 08:14 PM   #2
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Wait what...this isn't covered under the warranty?

If it is...let them do it. Anything that goes wrong will be on them to fix.
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Old 09-05-2012, 09:46 PM   #3
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Do not let them perform that kind of surgery. Get a second opinion!
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Old 09-05-2012, 10:18 PM   #4
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Quote:
Originally Posted by NickCornell View Post
Do not let them perform that kind of surgery. Get a second opinion!
You lot are my second opinion!

It is covered under warranty, but the issue is that the car won't be the same coming out the other end. They aren't just replacing a part, but sawing into the sheet metal and welding a new piece within it, repainting, etc. You'll be able to look at it and see the spot where it was reconstructed. Once you've spot welded new sheet metal in the door frame, it opens up potential for a world of new problems, such as door alignment issues.

That would have a much more serious affect on resale value than simply a creaking driver's door.
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Old 09-06-2012, 02:16 AM   #5
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Maybe I am way off, but it seems like you can get an entirely new door for far less than $3000. If it's in the sheet metal itself, it sounds like a manufacturing defect. I'd make them replace it instead of trying to fix it.
EDIT: Wait a minute, just realized you said the door mount and not the door itself. Not sure what you mean by that. Like the hinge? Is that not removable with some bolts or something or is it welded on? My car is in the shop (again) at the moment so I can't go out and look at it. I can only hope my rattling dash issue that I will be bringing up to them when I get it back doesn't require something as crazy as that.
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Old 09-06-2012, 07:30 AM   #6
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There are a few parts, but this one is where the connecting rod (which goes into the door and attached to the frame of the car). The bolts are all nice and snug, but the metal plate itself is creaking when the door is moved. It's tough to explain, but the idea is that it's a pretty serious reconstructive surgery, where it may never be the same again (and it will be visually obvious that something happened there).

I'm mostly worried about causing future issues with the door. I'd rather be compensated a different way than put my car through this. Not sure what to do though.
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Old 09-06-2012, 07:43 AM   #7
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Why will it be visually obvious that something happened?

Have you not seen complete restoration of cars that are rust buckets? They look better than the day they left the showroom.

If the bodyshop knows what they are doing, you should not be able to tell anything was done.

I completely understand this is horrible to happen to a new car, and I would be furious too...but it can still come out well.
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Old 09-06-2012, 08:10 AM   #8
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It could... But even people getting much more simple stuff replaced, such as the windshield, can lead to big headaches... This seems like one spot that could be delicate to work in, and introduce new problems. It would be visible; I have a feeling they wouldn't put quite the same attention to perfection as they would on an old restoration project. At least, they said it would be visually noticeable.
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Old 09-06-2012, 08:44 AM   #9
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Visible my a$$. I'd make them damn well aware that if it's 'visible' that they're gonna work on it until it's NOT visible.

You didn't pay $20K+ to have a car with 'visible' defects straight from the factory. That is just total BS. I'd let them know that if they're not capable of fixing that car without 'visible' evidence of it being repaired to factory specs, that you expect them to find somebody that CAN repair it without 'visible' evidence. Either that or Ford is gonna buy it back and give you a car WITHOUT any visible defects, where the doors work properly and don't creak when they're opened like some 40 year old gm product.

They just don't want to do it .... and that's why they're trying to 'scare' you by saying that it will never be the same. If it's 'not the same', then they pay for it being not the same by buying it back or making it right.


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Old 09-06-2012, 09:18 AM   #10
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It isn't really them trying to scare me, I don't think. I was the one who brought up the concern about the severity of the operation. They were just going to do it, but needed me to consent to it since it isn't simply changing parts.

Thank you for your inputs
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