Issues with new 2012 Ford Focus

[Becks]

Originally Posted by ElGatto

being a Focus owner, which you are not, I can only say the Focus is like a fine wine that gets better with age. The early nuances though noticeable are really minor.
It's too bad if you are judging your opinions on what you read here. As a matter of fact I suggest you stay away from any Ford ownership. With your biased view you would only nit pick the car to death.
I have owned at least five Acuras and only switched when they no longer offered a hatchback. My New Focus puts any of those Acuras to shame.

ElGaatto,

I know how nice it must seem for you think you are an official spokesperson in this thread. I also understand how you enjoy being liked by the Ford Cust Care rep (who I do think is a valuable liaison in these forums). However, as you should know, or will come to understand that forums are a place to discuss topics and offer opinions. ElGatto..you have every right to voice your opinion, and give feed back how you see fit. Keep in mind that you are not anyone to anyone in here who can tell others what they can, and cannot do. Nor are you someone that deserves "more credence" because you have owned cars. Making negative assumptions about others in these forums only reveals your level of immaturity.....regardless of your age. On at least 2 other occasions you have been rude to other posters.

Try to understand that forums are not personal, and everyone has a right to voice their opinion. You may not agree with it but, thats life.

Enjoy your ride, and Happy Motoring.

[RiverRunFocus]

I bought a 2012 Focus Titanium in May 2011 for my daughter to drive to school. She said it had a "weird" feel to it when taking off from a red light sometimes. We had the recall reprogramming done. I drove it a couple of weeks ago and noticed "the shudder" - the "weird feel" she talked about. I called the service department at the Ford dealership and the service manager said he'd never heard of a Focus having that problem....but to bring it in and they would look at it. Now they are removing the transmission to replace a couple of leaking seals. Seems fluid is leaking on the dual clutch mechanism causing them to slip and "shudder". The car should be ready in a few days. Luckily, according to the service manager, they can get the parts they need - he said they had been on back-order. I'm just glad they figured it out and didn't put me off.

I don't have a comfortable feeling about sending my daughter back out on the road to school (several hours away) in this Focus. I may have to put her in my wife's Honda Accord. Or my other daughter's Honda Civic.

[Red Jay 918]

Originally Posted by RiverRunFocus

I bought a 2012 Focus Titanium in May 2011 for my daughter to drive to school. She said it had a "weird" feel to it when taking off from a red light sometimes. We had the recall reprogramming done. I drove it a couple of weeks ago and noticed "the shudder" - the "weird feel" she talked about. I called the service department at the Ford dealership and the service manager said he'd never heard of a Focus having that problem....but to bring it in and they would look at it. Now they are removing the transmission to replace a couple of leaking seals. Seems fluid is leaking on the dual clutch mechanism causing them to slip and "shudder". The car should be ready in a few days. Luckily, according to the service manager, they can get the parts they need - he said they had been on back-order. I'm just glad they figured it out and didn't put me off.

I don't have a comfortable feeling about sending my daughter back out on the road to school (several hours away) in this Focus. I may have to put her in my wife's Honda Accord. Or my other daughter's Honda Civic.

O_O!! transmission removal??? yikes!!

[meesterlike24]

[QUOTE=FordCustomerService;4277176]Taking your time with the break-in procedure is important; the owner's guide goes over this too: https://owner.ford.com/servlet/Conte...OwnerGuidePage. This period will also allow the adaptive learning system to run its course. You're always welcome to obtain another opinion about the shaking, though. If you plan on doing this, please shoot me your VIN, mileage, phone number, and dealer info; I'll send this to your region's Customer Service Manager.

The Focus stalled out three times last week when attempting acceleration from coasting at low speeds. But dont worry. I traded in the "Death Trap" before it had a chance to cause a deadly accident with my family in it. When someone buys it, Im sure youll hear from them too. THANK YOU FORD FOR YOUR JUNK PRODUCT AND HORRIBLE CUSTOMER SERVICE. ILL NEVER BUY ANOTHER FORD PRODUCT AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[ElGatto]

Originally Posted by Becks

ElGaatto,

I know how nice it must seem for you think you are an official spokesperson in this thread. I also understand how you enjoy being liked by the Ford Cust Care rep (who I do think is a valuable liaison in these forums). However, as you should know, or will come to understand that forums are a place to discuss topics and offer opinions. ElGatto..you have every right to voice your opinion, and give feed back how you see fit. Keep in mind that you are not anyone to anyone in here who can tell others what they can, and cannot do. Nor are you someone that deserves "more credence" because you have owned cars. Making negative assumptions about others in these forums only reveals your level of immaturity.....regardless of your age. On at least 2 other occasions you have been rude to other posters.

Try to understand that forums are not personal, and everyone has a right to voice their opinion. You may not agree with it but, thats life.

Enjoy your ride, and Happy Motoring.

????

[FordCustomerService]

Originally Posted by chum567

I will when my part for something else comes in.

Excellent; thank you!

Originally Posted by Becks

ElGaatto,

...I also understand how you enjoy being liked by the Ford Cust Care rep (who I do think is a valuable liaison in these forums)....Try to understand that forums are not personal, and everyone has a right to voice their opinion. You may not agree with it but, thats life...

C'mon now; I like everyone! [wink] These forums are a great outlet and communication medium. I'll assist owners with their issues in any way possible.

Originally Posted by RiverRunFocus

I bought a 2012 Focus Titanium in May 2011 for my daughter to drive to school. She said it had a "weird" feel to it when taking off from a red light sometimes. We had the recall reprogramming done. I drove it a couple of weeks ago and noticed "the shudder" - the "weird feel" she talked about. I called the service department at the Ford dealership and the service manager said he'd never heard of a Focus having that problem....but to bring it in and they would look at it. Now they are removing the transmission to replace a couple of leaking seals. Seems fluid is leaking on the dual clutch mechanism causing them to slip and "shudder". The car should be ready in a few days. Luckily, according to the service manager, they can get the parts they need - he said they had been on back-order. I'm just glad they figured it out and didn't put me off.

I don't have a comfortable feeling about sending my daughter back out on the road to school (several hours away) in this Focus...

Congrats on your recent Focus purchase! The dealership will take extra care of your ride to make sure it's set for your daughter. Please PM me your VIN, mileage, contact info, and dealer city/state; I'll forward these details to your region's Customer Service Manager.

Originally Posted by meesterlike24

The Focus stalled out three times last week when attempting acceleration from coasting at low speeds. But dont worry. I traded in the "Death Trap" before it had a chance to cause a deadly accident with my family in it. When someone buys it, Im sure youll hear from them too. THANK YOU FORD FOR YOUR JUNK PRODUCT AND HORRIBLE CUSTOMER SERVICE. ILL NEVER BUY ANOTHER FORD PRODUCT AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We never like to lose a valued customer. Customer safety is a top priority; I wish you all the best.

Thomas

[RFrench6646]

Originally Posted by RiverRunFocus

I bought a 2012 Focus Titanium in May 2011 for my daughter to drive to school. She said it had a "weird" feel to it when taking off from a red light sometimes. We had the recall reprogramming done. I drove it a couple of weeks ago and noticed "the shudder" - the "weird feel" she talked about. I called the service department at the Ford dealership and the service manager said he'd never heard of a Focus having that problem....but to bring it in and they would look at it. Now they are removing the transmission to replace a couple of leaking seals. Seems fluid is leaking on the dual clutch mechanism causing them to slip and "shudder". The car should be ready in a few days. Luckily, according to the service manager, they can get the parts they need - he said they had been on back-order. I'm just glad they figured it out and didn't put me off.

I don't have a comfortable feeling about sending my daughter back out on the road to school (several hours away) in this Focus. I may have to put her in my wife's Honda Accord. Or my other daughter's Honda Civic.

Now this is what I had suspected when mine was shuddering. I'm hoping this is a rare problem. I have no issues now, but I am a very "tuned in" driver, I listen, and sense, any little thing. So I'm keeping this note in the back of my mind. I don't suppose the dealership will be willing to take some photos of the problem, and upload them to Ford? Might help in the future. J/S

[klipper]

Just adding myself to the list of transmissions that are functioning normally. A bit shaky during the break-in but I'm @ 1500 miles and smooth as butter.

[ElGatto]

Originally Posted by klipper

Just adding myself to the list of transmissions that are functioning normally. A bit shaky during the break-in but I'm @ 1500 miles and smooth as butter.

Welcome aboard!

[Mobybyron]

I have 2012 se focus have the same problem with the transmission when shifting from 2nd to 3rd the engine and transmission sound like it skipped and went to 4th gear and the car would shake. Car was in for a week and they found engine mount cracked now it drives like normal have 19k now the one touch window does not work will be going back in