2012 5-Door tail lamp scratching body - Ford Focus Forum, Ford Focus ST Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace

Go Back   Ford Focus Forum, Ford Focus ST Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 08-07-2012, 12:25 PM   #11
Official Ford Rep
FordService's Avatar
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,343
Points 3,143, Level 34
Points: 3,143, Level: 34 Points: 3,143, Level: 34 Points: 3,143, Level: 34
Level Up 62% Completed
Level up: 62% Level up: 62% Level up: 62%
Forum Activity 14%
Activity: 14% Activity: 14% Activity: 14%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by mwetmore View Post
I found this happening on my black hatchback on the rear passenger side, doesn't seem huge yet but there is some wear. I have to take it in on Friday for 12b37 and 12s29 and an oil change, so this will get added to the list.
Originally Posted by kxweil38 View Post
I noticed this on my passanger side this evening. I have heard of 12b37, but not 12s29. What is that?...
Originally Posted by Hodge Podge View Post
Wiper motor recall...


Some details can be found here: http://www.focusfanatics.com/forum/showthread.php?t=284025

I'd like to escalate this with the Customer Service Manager of your regions; please PM me your VIN, mileage, contact info, and dealer city/state. He/she will be able to coordinate with you and your dealer on necessary repairs. Thanks for jumping in on the 12S29 details, Hodge Podge!

Originally Posted by nerdrage View Post
I got my car back last night. They put a new tail light on, but they still had to play with compression clips to make it fit perfect. Paint scratch is gone. Im happy...
Originally Posted by craigsfocus View Post
So I took my car in last Monday and just got it back today...Its fixed and I got my Focus back. ...
It's back in your beloved arms! Remember, good things come to those who wait. This link will come in handy for routine maintenance: http://owner.ford.com/servlet/Conten...iceCouponsPage. Please keep an eye on this area from time to time; I can be reached by PM if you need anything.

Originally Posted by agscali View Post
My car has the same exact paint chip on the same place!!!!!

Ford dealership will be transporting my car to a body shop to get it fixed.

Does anybody have white spots that look like the paint is chipping off on their hood??
Originally Posted by agscali View Post
They will also check out the speakers? Mine is starting to rattle but on the passenger side..
Originally Posted by agscali View Post
Can you send me the link of where i can purchase it? I have some of those 'rock chips' on the side of the car...
Originally Posted by agscali View Post
And all this is covered under the warantee or extended service plan...right?...
Originally Posted by agscali View Post
...I should probably go ahead and get help from the ford peeps on here since my local dealership can't seem to coordinate anything. Its frustrating, having to go back several times to get things fixed :/
Totally agree with you! Please PM me your VIN, mileage, phone number, and dealer information; I'll loop in your area's Customer Service Manager. Your dealer is the best party to advise you on warranty coverage. They can also look into your speakers and parts availability; just make sure you mention this to them. Remember to visit our official parts site for more details too: http://www.fordparts.com/.


p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 03:35 PM.

Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX or Fiesta ST. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.