DCT quirk after 12B37 update

[oritpro]

Originally Posted by Bas1131

I just got off of the phone with the service department at the dealer. He is telling me that it is hesitating because of my air conditioner and that it is normal for a 4 cylinder. I have had many 4 cylinder cars and have never had this problem. If it was normal, why didn't it do it prior to the last update?? Either way, it's going to the service department on Wed.

I've noticed that running the air conditioner definitely affects driveability.

http://www.focusfanatics.com/forum/s...51#post4254751

http://www.focusfanatics.com/forum/s...16#post4257716

If I need to pull out or change lanes quickly from a stop or slow roll I turn off the A/C first.

[Kabigon]

Originally Posted by Bas1131

And I also meant to write that it is hesitating or missing without the cruise on. I usually notice it when I am on a slight incline and accelerating with the car probably in 3rd or 4th gear.

What fuel are you using?

[Bas1131]

And that seems so very wrong to me that you would have to turn off your A/C in order to have a little power.

But I will have to try that now to see if that will take care of some of my other complaints.

Thanks!

[Bas1131]

Originally Posted by Kabigon

What fuel are you using?

I was using 87 but just this last fill up I used 89. I haven't noticed it as much but the hesitation is still there.

[FrostedG]

I've noticed something similar after getting the 12B37 update. I don't have CC, and my Focus is my daily commuter car. It's infrequent, and I haven't been able to reproduce it at will. When it happens, I'm usually accelerating slightly in traffic, have to step off the gas for a couple / few seconds, the step back on the gas. The RPM's spike and I get no acceleration. I then step off / step on the gas again and the RPM's and acceleration return to normal. I've already sent a PM to FordCustomerService on this board about it. I haven't noticed it when I'm moving at a steady speed; accelerating at least moderately; or under ~ 20-25mph.

[dan50]

I have the same post 12b37 experience. For me, cruise and a/c have to be on and I have noticed it's much more likely to occur when cruise is set for around 60mph than at 75mph. It may very well be that the a/c cycling on in the right circumstances suggests a downshift is needed but the car quickly changes its mind. That it's more likely to occur when the engine is lower in the power band may support this hypothesis.

One of the pre-12b37 complaints was a reluctance to downshift; maybe Ford tinkered with the downshift logic and this is the outcome. When I took mine in with this complaint, they applied 2 post-12b37 updates. Don't know yet if this solved the problem.

[FordCustomerService]

Originally Posted by feta_mgp

...it can be a little annoying to just be cruising then feel the car hiccup repeatedly throughout the drive, it's harder to see in the video but it's easy to notice when you're driving. I'll give it a little while longer before bringing it back into the dealership.

How's your Focus been operating over the past month? Please PM me some details (VIN, mileage, phone #, and dealer info), if you haven't done so already.

Originally Posted by Bas1131

...I contacted the Ford Customer Service Rep, Thomas, on this site and he and Ford Customer Service have been extremely helpful. I'm taking my car back in to the dealer this week...

Originally Posted by Bas1131

I just got off of the phone with the service department at the dealer. He is telling me that it is hesitating because of my air conditioner and that it is normal for a 4 cylinder...Either way, it's going to the service department on Wed.

Originally Posted by Bas1131

And I also meant to write that it is hesitating or missing without the cruise on. I usually notice it when I am on a slight incline and accelerating with the car probably in 3rd or 4th gear.

Thanks for the kind words! Let's see what the dealer says after your Focus has been properly inspected. Please let me know how it goes.

Originally Posted by FrostedG

I've noticed something similar after getting the 12B37 update. I don't have CC, and my Focus is my daily commuter car. It's infrequent, and I haven't been able to reproduce it at will. When it happens, I'm usually accelerating slightly in traffic, have to step off the gas for a couple / few seconds, the step back on the gas. The RPM's spike and I get no acceleration. I then step off / step on the gas again and the RPM's and acceleration return to normal. I've already sent a PM to FordCustomerService on this board about it...

I just responded to your PM earlier today. Do you plan on having a dealer inspect it soon? If so, please PM me your VIN, mileage, phone #, and dealer info; your Customer Service Manager will coordinate with you and your dealer on any repairs (if needed).

Originally Posted by dan50

I have the same post 12b37 experience. For me, cruise and a/c have to be on and I have noticed it's much more likely to occur when cruise is set for around 60mph than at 75mph...

One of the pre-12b37 complaints was a reluctance to downshift; maybe Ford tinkered with the downshift logic and this is the outcome. When I took mine in with this complaint, they applied 2 post-12b37 updates. Don't know yet if this solved the problem.

All transmission feedback is currently being looked into by our reps. How's it been handling over the past few weeks?

Hey everybody! If any of you need to visit the dealer for routine service, this link will come in handy: http://owner.ford.com/servlet/Conten...iceCouponsPage. I'll be here to answer any of your questions by PM.

Happy posting,

Thomas

[kshew97]

Originally Posted by feta_mgp

Glad some of you saw the blips with the RPMs. Definitely a weird one, it's not something that really affects driveability but it does make me miss the old update, it can be a little annoying to just be cruising then feel the car hiccup repeatedly throughout the drive, it's harder to see in the video but it's easy to notice when you're driving. I'll give it a little while longer before bringing it back into the dealership.

Mine does the same thing....Not ALL the time, but when it happens, you notice!

[feta_mgp]

Originally Posted by FordCustomerService

How's your Focus been operating over the past month? Please PM me some details (VIN, mileage, phone #, and dealer info), if you haven't done so already. ...

Happy posting,

Thomas

Originally Posted by kshew97

Mine does the same thing....Not ALL the time, but when it happens, you notice!

I'm glad others are finding the same issue now! Finally!

Thomas, my car has been great but I still have this hiccup everytime I'm driving with cruise on. Happens to me mostly and is almost always replicable at 50mph.

[feta_mgp]

Originally Posted by BetaDnB

I'm not sure it's the DCT, feta. This is something I experience occasionally while using CC myself...and I have a manual transmission. It seems kind of like a misfire. I've never thrown any codes that I know of so it would be hard to get to the bottom of it.

It's odd though to me that it never occurred before the DCT update was performed. I had the one from November, but the 12B37 update in May was what finally affected me in this regard.