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Old 07-05-2012, 08:20 PM   #461
forceflow2
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Quote:
Originally Posted by VOLDAR View Post
I have a question for all who had the update and everything worsened with time: How do you drive your car? Granny style or Fun style? Because I want to understand why such thing may happen. My car is 8/11/2011 and I had the FSA done some 3000 km ago (almost 2 month ago) and it is running strong. I now have 21 540 km on it and I don't drive it easy while in town.
I'd have to say I am quite like manueljones. I don't baby it, but I don't act like it's a racecar either. I do make liberal use of the cruise control when on the highway, but that's not really out of the usual for most people probably, nor is it where the issue is at. If the driver display showed what gear you are in when in D then this would probably be a lot easier to figure out. (I don't use S much, maybe a dozen or so times since I bought it and that was just to see what happens)
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Old 07-06-2012, 06:42 AM   #462
smizak
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Quote:
Originally Posted by forceflow2 View Post
Got this done a number of weeks ago and immediately after it did seem a little better, but over the past week and a half it has become noticeably worse than before the update. Accelerating from a stop not only shakes the car, but it is also stuttering like the brakes are being tapped several times while the car is trying to go. Also experiencing the car bogging done much worse than it did before, especially when attempting to accelerate in the 15-25mph range. The gas pedal is pressed, but the car just sort of sits there for several seconds before there is any increase in speed at all. This has made for some less than fun, much less safe, city driving for both me and the people around me when it happens. Has anyone else had this happen and have any advice? If it's too much of a hassle I'll probably just start looking for a car that's actually reliable in earnest since I found I owe far less on this one than I thought I did.
Quote:
Originally Posted by manueljones View Post
Mine is same way. Seemed pretty descent until last week then started experiencing similiar results as you. OK on road but sucks when you get in slow moving traffic or lot of stop and start. Have appointment next week at dealer to try and convince it to behave. Car has 02/19/12 build date. Was happy with car as was but Ford sent letter to have updated. Sorry I done it now!

I was seriously hoping I would look at this forum and not read this. I was hoping it was just my car so it could be fixed. Now it seems pretty likely that it is a software issue. One week in and mine is behaving horribly as well. Dropping gears, not responding to the accelerator demand at first then suddenly downshifting and taking off, people giving me weird looks. I'm getting the strut problem TSB done as soon as the parts come in, time to start bitching again about this transmission.

Thanks a lot Ford. This six-month old car has been in the shop more than the 8 year old VW Jetta I traded in for it. Sucks.
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Old 07-06-2012, 07:12 AM   #463
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Had my January 2012 Titanium done last week, and though I think there is an improvement in responsiveness from 2nd gear to 6th, there is still a way to go to get this car to be safe.

My biggest issue is still with what has been noted, not initially responding to the accelerator, which is a heart-stopper when turning into traffic. I end up having to floor it which causes all sorts of messy acceleration on a turn.

The other thing I have seen since the update is that the car will feel like it is almost stalling as you slow down to a crawl for traffic or a stop light.

And not related, but man this car hates hot weather, throw in the A/C being on and 30 degree celsius weather, and this engine just can't handle it all that well, something I do not see in my GF's 2010 Focus...
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Old 07-06-2012, 12:07 PM   #464
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Quote:
Originally Posted by Arnold Ziffel View Post
...i thought it was just me. you describe this issue perfectley. it used to be amazing how this thing shifted. so smooth you couldn't feel it or hear it. now your like come on, come on, there it is. Your right they took a sporty high performanc DCT and turned it into my mothers car. i feel like im driving my old 78 Pinto
Quote:
Originally Posted by Arnold Ziffel View Post
I am having the 12B37 done again on Tuesday. if that doesn't help i am going to try and get ford to reset it to what it came with from the factory.
i will park my camper at the dealership and live there till it is back the way it was when i bought it.
Arnold Ziffel -

Thanks for your PM a little while ago. Keep me updated on how it goes at your dealer. It's not our intention to make you feel like a senior citizen way before you're ready.

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Originally Posted by focus#3 View Post
...I also want the focus I bought back. Im currently going thru the proper channels trying to get my isssues resolved but so far Im very frustrated. whats strange is if you drive a new 2012 focus on a dealers lot, that has had the intent of 12B37 incorporated during production, it seems to be just fine. the power is there and shifting is crisp. I would by happy if mine ran as well. my second 12B37 re-update attempt was done 6/26. i was told to drive the car for 1000 miles to give the adaptive feature of the Xmission to adjust. the first update was done 6/12 and i was told to give it 200 miles. i ended up driving 400 miles the first time. anyway, im trying to cooperate even though i have doubts. i hope theyre right and the xmission will relearn. if not Ill take it to the next level as i hope others will do and maybe ford will work fast to accomodate us who liked our focus's the way they were when we originally bought them.
Quote:
Originally Posted by focus#3 View Post
...the leftovers that didn't take 12B37 perfectly will have probably have to be treated individually, VIN Specific. I hope this is the case and if so hope ford will act with urgency because I think in this hot weather my hesitations are turning into stalls.
focus#3 -

We do recommend breaking it in for 1,000 miles. I'm currently documenting all feedback concerning the 12B37 update; I'll keep everyone posted.

Quote:
Originally Posted by ccelaya View Post
I liked the previous firmware version way better :/ ...I think it was released on february. Sporty, fast response, no shuttering... but oh well.

Now I feel like the car is on E-brake all the time, constantly making grinding noises.

And don't get me started on the steering!... I gave up after 3 dealers and 2 steering racks.
ccelaya -

If you haven't done so already, please drop me a PM and I'll loop in our rep for your country (include your VIN, mileage, phone #, and dealer info).

Quote:
Originally Posted by forceflow2 View Post
Got this done a number of weeks ago and immediately after it did seem a little better, but over the past week and a half it has become noticeably worse than before the update. Accelerating from a stop not only shakes the car, but it is also stuttering like the brakes are being tapped several times while the car is trying to go. Also experiencing the car bogging done much worse than it did before, especially when attempting to accelerate in the 15-25mph range. The gas pedal is pressed, but the car just sort of sits there for several seconds before there is any increase in speed at all...
Quote:
Originally Posted by manueljones View Post
Mine is same way. Seemed pretty descent until last week then started experiencing similiar results as you. OK on road but sucks when you get in slow moving traffic or lot of stop and start. Have appointment next week at dealer to try and convince it to behave. Car has 02/19/12 build date. Was happy with car as was but Ford sent letter to have updated. Sorry I done it now!
forceflow2 and manueljones -

We're currently looking into and documenting all feedback. I recommend having your dealers' inspect it again. Please shoot a PM and include your VIN's, mileage, phone #'s, and dealer info; I'll send the details to your Customer Service Managers' for review.

Quote:
Originally Posted by VOLDAR View Post
...The only thing I can "complain" about is the fact that it likes to change up gears a little too fast than I would do it with a manual, but I learnt to cope with it and to somewhat control it. Pressing firmly on the gas pedal when I need it to downgrade gears is one of the things I do. When at a certain speed and I feel it is in 6, I let the gas pedal off for 5 seconds then press it gently in a continuous motion and it downshifts without a problem...For now, I love it, even though I had to change my driving style a little. I also experienced a problem after a TSB done to it but I get it redone and everything was back as it should. And yes, I changed a FORD shop for this. No remords at all.
VOLDAR -

This transmission monitors too high/low RPM marks. All in all, thanks for the love!

Quote:
Originally Posted by smizak View Post
I was seriously hoping I would look at this forum and not read this. I was hoping it was just my car so it could be fixed. Now it seems pretty likely that it is a software issue. One week in and mine is behaving horribly as well. Dropping gears, not responding to the accelerator demand at first then suddenly downshifting and taking off, people giving me weird looks. I'm getting the strut problem TSB done as soon as the parts come in, time to start bitching again about this transmission.
Quote:
Originally Posted by ianq01 View Post
Had my January 2012 Titanium done last week, and though I think there is an improvement in responsiveness from 2nd gear to 6th, there is still a way to go to get this car to be safe.

My biggest issue is still with what has been noted, not initially responding to the accelerator, which is a heart-stopper when turning into traffic. I end up having to floor it which causes all sorts of messy acceleration on a turn.

The other thing I have seen since the update is that the car will feel like it is almost stalling as you slow down to a crawl for traffic or a stop light.

And not related, but man this car hates hot weather, throw in the A/C being on and 30 degree celsius weather, and this engine just can't handle it all that well, something I do not see in my GF's 2010 Focus...
smizak and ianq01 -

If you'd like, please PM me your VIN's, mileage, phone #'s, and dealer info. I'll forward these details to your Customer Service Managers' for review.

I'm keeping my eyes peeled on this thread; hang in there!

Peace,

Thomas
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Old 07-06-2012, 01:01 PM   #465
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Originally Posted by manueljones View Post
Mine is same way. Seemed pretty descent until last week then started experiencing similiar results as you. OK on road but sucks when you get in slow moving traffic or lot of stop and start. Have appointment next week at dealer to try and convince it to behave. Car has 02/19/12 build date. Was happy with car as was but Ford sent letter to have updated. Sorry I done it now!
For those keeping up with build dates I checked ETIS again and it was built 02/09/12 instead of the 19th. Have appointment next Wed for dealer to check out. printed out issues this morning i am having ,quite a long list i must say for the wife to give them when she drops it off. Have traded with this dealer since 1984 and I believe he will give every effort to solve these issues if there is resources available
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Old 07-08-2012, 10:52 AM   #466
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Just a note that i filled up yesterday with BP Ultimate 93 octane and within a few miles it seemed to have better throttle response and less shudder when taking off from stop. Can't say shudder is gone but is less noticeable, seems to reach shift point rpm quicker also. Not sure how it would do in congested traffic though. Miles since fill-up are mostly 2 lane rural roads at 55 mph with only a few traffic lights or stop signs. Still taking in for service on Wed. and let their techs have a look at it.
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Old 07-08-2012, 04:06 PM   #467
forceflow2
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If you could let us know what they say it'd be appreciated. OF course I wouldn't be surprised if they give you the "that's the way it works" excuse.
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Old 07-09-2012, 08:08 AM   #468
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Quote:
Originally Posted by manueljones View Post
...Have appointment next Wed for dealer to check out. printed out issues this morning i am having ,quite a long list i must say for the wife to give them when she drops it off. Have traded with this dealer since 1984 and I believe he will give every effort to solve these issues if there is resources available
Quote:
Originally Posted by manueljones View Post
...i filled up yesterday with BP Ultimate 93 octane and within a few miles it seemed to have better throttle response and less shudder when taking off from stop. Can't say shudder is gone but is less noticeable, seems to reach shift point rpm quicker also. Not sure how it would do in congested traffic though. Miles since fill-up are mostly 2 lane rural roads at 55 mph with only a few traffic lights or stop signs. Still taking in for service on Wed. and let their techs have a look at it.
manueljones -

Strong dealer relationships are always the best! Please let us all know how it goes.

Quote:
Originally Posted by forceflow2 View Post
If you could let us know what they say it'd be appreciated. OF course I wouldn't be surprised if they give you the "that's the way it works" excuse.
forceflow2 -

Never know what the dealer will say until they perform a thorough inspection.

Take care,

Thomas
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Old 07-09-2012, 10:49 AM   #469
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Quote:
Originally Posted by forceflow2 View Post
Got this done a number of weeks ago and immediately after it did seem a little better, but over the past week and a half it has become noticeably worse than before the update. Accelerating from a stop not only shakes the car, but it is also stuttering like the brakes are being tapped several times while the car is trying to go. Also experiencing the car bogging done much worse than it did before, especially when attempting to accelerate in the 15-25mph range. The gas pedal is pressed, but the car just sort of sits there for several seconds before there is any increase in speed at all. This has made for some less than fun, much less safe, city driving for both me and the people around me when it happens. Has anyone else had this happen and have any advice? If it's too much of a hassle I'll probably just start looking for a car that's actually reliable in earnest since I found I owe far less on this one than I thought I did.
I'm seeing some of this as well. Took my car on a 2,000 mile road trip after 12B37 (trip report here) and it's started to act up again. Some serious jerkiness, especially when it's warmed up, when shifting or trying to give it gas to downshift - e.g. when passing on the highway. I've also noticed rollback on hills - sometimes much more pronounced than it was pre-12B37. I actually don't mind the rollback but I definitely recall thinking to myself 'it didn't used to be like this' when it occurred.
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Old 07-11-2012, 08:37 PM   #470
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Originally Posted by manueljones View Post
Still taking in for service on Wed. and let their techs have a look at it.
Did you get a chance to take it in today?
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