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Old 07-09-2012, 07:38 PM   #1111
jake1
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Information for those planning to buy a focus

Reply: To Lscman, Perhaps I might agree with your comment on no i pod jacks in Fords. But my Focus does not, I repeat, does NOT, even have a USB port. I am posting this for anyone considering buying a Focus despite the transmission issues, or considering a manual Focus(which by the way, should have been a six speed). Check before you buy. I ordered mine from the factory, so I didn't realize that it had no USB port until I had taken it home. It never even occurred to me to look. By the way, your examples and analogies illustrating the difficulties of automated manuals were excellent and well told. Driving one of those transmissions does feel like grandma is on the brakes and you are on the accelerator. Thank the Lord I have a manual.
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Old 07-09-2012, 09:09 PM   #1112
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Quote:
Originally Posted by Lscman View Post
Well, technically it is not broken so no fix is necessary. I fully agree with your assessment about lack of consciousness. The only solution is consumer education. It exhibits some occasional noise and harshness that can only be masked by a viscous clutch. The Ford Focus dry clutch automatic tranny will never behave as smoothly as a manual transmission with an experienced operator because the computer control unit that operates the clutch simply can't anticipate what your right foot is going to do next. It does not know when it's appropriate to freewheel and it can only "react" to throttle position changes. The computer can't see ahead to make any proactive decisions. In a car with standard tranny, your clutch foot proactively knows exactly what the right foot is about to do (unless you're sharing pedal operation duties with somebody). Conversely, your throttle foot knows what the clutch foot is planning to do at every moment in time. Last time each pedal was operated by a different brain was when my grandma let me operate the throttle I was about 12 years old. I specifically recall her applying the brake shortly AFTER I applied too much throttle lol. The Ford automatic probably operates the new Focus more smoothly than Mario Andretti and Jeff Gordon could, each operating a separate pedal. I think they'd blow the motor, wreck the car or fry the clutch within 30 seconds and resort to blaming each other.

This new auto transmission is the best thing for folks wanting optimal shiftless efficiency. If you are NOT willing to sacrifice some smoothness for greater efficiency and performance, maybe look elsewhere.

PS: Thank goodness for no proprietary jacks. The industry standard for nearly the last decade has been USB with mp3, mpeg and jpg file formats. The USB cable interface will eventually be superceded by wireless bluetooth which Apple will grudgingly adopt. I'm not an Apple, Microsoft or Sony fan and I don't appreciate their marketing tactics. Ford was first to market with integral USB and it's compatible with about 100 current models of smart phones from dozens of mfrs (all except one lol).
Quote:
Originally Posted by jake1 View Post
Reply: To Lscman, Perhaps I might agree with your comment on no i pod jacks in Fords. But my Focus does not, I repeat, does NOT, even have a USB port. I am posting this for anyone considering buying a Focus despite the transmission issues, or considering a manual Focus(which by the way, should have been a six speed). Check before you buy. I ordered mine from the factory, so I didn't realize that it had no USB port until I had taken it home. It never even occurred to me to look. By the way, your examples and analogies illustrating the difficulties of automated manuals were excellent and well told. Driving one of those transmissions does feel like grandma is on the brakes and you are on the accelerator. Thank the Lord I have a manual.
Amen to Lscman! Apple is cool, but the proprietary stuff is the main reason I don't own ANY apple products! BTW, the SYNC technology says powered by MICROSOFT...That explains why no IPOD jack.
Jake, my 2012 Focus hatch doesn't have one USB plug either, IT has TWO! of course that came with the AWESOME Sony 10 spkr system, so maybe the standard radio is lacking these???
And to all you who have been helping me better understand my new tech tranny...THANK YOU! I now feel a lot better about my new purchase. Once I go in for my first "checkup" I'll post what my dealer says about all this. Hopefully they are as knowledgable as the fine people on this here innanet forum thingy!
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Old 07-10-2012, 06:54 AM   #1113
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Wow, so many problems....I had the same shuddering problems but the more I drive the smoother it gets. I just started driving like I normally do....I'm not going to "baby" the car either. Don't be afraid to hit the gas and go, that seems to work best for me. I've been told that an occasional shudder or rattling noise is typical for this type of tranny and until I feel something different I'm just going to drive and ignore it. My service dept told me everything was fine so that's good enough for me.
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Old 07-10-2012, 07:10 AM   #1114
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I heard the rattling for the first time yesterday as I rolled through a McD's drive-thru. It just sounds like gear shafts moving around, possibly rattling within their bearings a bit. I've heard worse noises coming from a Chevy S-10 manual transmission. If any of you have ever driven one of those, you know that even brand new, there's so much slack in the transmission that you can hear the gears bang against each other whenever you change speeds.

Considering the type of transmission this is, there's likely not a lot that can be done about it. As for the surging / stuttering / indecisiveness, mine continues to improve with every drive. I guess I'm one of the lucky ones (knocking furiously on wood).
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Old 07-10-2012, 08:17 AM   #1115
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I believe anyone comfortable driving a manual transmission would not have a problem driving a new Focus DCT. I don't. Even the manual refers to a break in period.
As for anyone driving the car other than the owner the DCT Focus adapts to that driver immediately. My son drives mine without complaint.
And remember this. If your transmission is defective as manufactured the warranty never ends.
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Old 07-10-2012, 01:26 PM   #1116
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Cool

Quote:
Originally Posted by ElGatto View Post
I believe anyone comfortable driving a manual transmission would not have a problem driving a new Focus DCT. I don't. Even the manual refers to a break in period.
As for anyone driving the car other than the owner the DCT Focus adapts to that driver immediately. My son drives mine without complaint.
And remember this. If your transmission is defective as manufactured the warranty never ends.
I think you're right....I never drove manual transmission before so a DCT automatic has been a learning process of some sort for me. I think most people on here have similar experiences but the vast majority spend more time in their service dept than they do on the road. Mostly because they don't believe it when they're told everything is fine. We're all so finely tuned to hear every noise that sometimes it causes a case of mass paranoia. I understand that some people have legit problems and hopefully Ford works with them to solve the issues. For the majority though, I would say if your service guy says the car is fine do what I did.....turn up the radio,close the windows, and just drive the darn car....it will smooth out.
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Old 07-10-2012, 02:30 PM   #1117
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Quote:
Originally Posted by STACY810 View Post
It has not gotten better after 8000 miles. My car is unsafe and I am afraid to drive it. I regret the purchase. There is no excuse for the way my car runs...I found out by looking on the internet what the problem was. Send out a recall notice or something....my first Ford and will be my last.
STACY810 -

We never like to lose customers. I'd like to escalate this to your region's Customer Service Manager. He/she will coordinate with you and your dealer on any repairs, if needed. Please PM me your VIN, mileage, phone #, dealer info, and a description of the issue you're experiencing.

Quote:
Originally Posted by Dylan1970 View Post
...I tried to "baby" it to avoid hearing the noises but that doesn't work, the only way to smooth it out is to drive consistently and let it learn my way of driving. I figured I had two technicians tell me it was fine, and I found a DCT fact sheet online which not only told me about the tranny but also what noises I might experience...
Quote:
Originally Posted by Dylan1970 View Post
...I had the same shuddering problems but the more I drive the smoother it gets...Don't be afraid to hit the gas and go,...I've been told that an occasional shudder or rattling noise is typical for this type of tranny and until I feel something different I'm just going to drive and ignore it. My service dept told me everything was fine so that's good enough for me.
+1 for driving it normally! "Go Go Gadget Focus" when I press the gas too. The transmission will learn/break-in the more you're behind the wheel. We're aware this hasn't happened for some owners and are actively looking into it.

Quote:
Originally Posted by melissaraestewart View Post
I bought my 2012 Focus in january, and noticed that it shuddered every time I when I had to slow down and take off with out stopping (when some one turns in front of you in a residential area, or at the supermarket)...My car now has almost 13,000 miles, and it is shaking even worse, and doesn't seem to want to take off with any 'omph' like it used to, especially when I really need it to, like getting on the interstate. Please, someone... HELP ME OUT WITH THIS! The car doesn't ever shudder when I take it to the dealership for them to look at it, but as soon as I get it back it starts doing it again.
melissaraestewart -

I'll see how I can help out! Please shoot me a PM with your VIN, phone #, and dealer; I'll loop in your area's Customer Service Manager. When was the last time you took it to your dealer?

Quote:
Originally Posted by cbdallas View Post
I heard the rattling for the first time yesterday as I rolled through a McD's drive-thru. It just sounds like gear shafts moving around, possibly rattling within their bearings a bit...

As for the surging / stuttering / indecisiveness, mine continues to improve with every drive. I guess I'm one of the lucky ones (knocking furiously on wood).
You're doing your part by breaking it in; it'll continue to improve over time. However, you know how to reach me if you sense anything out of the ordinary. It sounds as if your Focus's tummy was growling for some McDonald's!

Quote:
Originally Posted by ElGatto View Post
...Even the manual refers to a break in period. As for anyone driving the car other than the owner the DCT Focus adapts to that driver immediately. My son drives mine without complaint...
I prefer to say it's a learning experience for both driver and vehicle. I'm sure your son has fun in it!

For all, check out the owner's guide (5th print, pg. 5): https://owner.ford.com/servlet/Conte...OwnerGuidePage. This page covers the break-in period some more.

Always available by PM,

Thomas
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Old 07-10-2012, 02:40 PM   #1118
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Originally Posted by FordCustomerService View Post
STACY810


You're doing your part by breaking it in; it'll continue to improve over time. However, you know how to reach me if you sense anything out of the ordinary. It sounds as if your Focus's tummy was growling for some McDonald's!

I would think it would be growling FROM being at McDonalds...
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Old 07-10-2012, 03:32 PM   #1119
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I purchased my car in Nov 2011 and have 14,000KM on it. I am desperately trying to get help with the transmission (as with others)
Ever since I purchased my car I have had a shuddering issue that seems to be somewhat 'normal' but not acceptable in my opinion.
I no longer feel safe with my car in certain situations (If I am going to cross traffic I will no longer do so unless I have 10 times more room than I should require) I have been caught in too many situations where I have attempted to accelerate, only to be stuck cross wise in oncoming traffic cause my car is shuddering so badly it won't move. It feels as though I am driving a standard and the car is still in 4th gear but should be in 1st or maybe 2nd gear.
Believe me when I say, NOT PLEASANT.
We recently drove my car 6.5 hours away to Philadelphia for the Canada Day long weekend and were taking in the Iron Maiden concerts in Philly & Washington. After getting off the highway and coming into Philly the car was at it's worst. Lot's of stop and go traffic for a ways and every time I pressed the gas to move forward it felt like the car was going to vibrate me out of the seat it was shuddering so badly.
So moving forward from that approx 4-6 times in total I have also had a problem with the car neutralizing. Usually when I press the gas to accelerate in traffic, it just zinged up and slowed down. Once it happened while I was attempting to pass a car in fornt of me and I was heading into the other lane of traffic, thankfully I realized what was happening soon enough that I just got back over and didn't need to crap my pants at oncoming traffic.

I have had my car to my local dealer complaining of the shuddering since I purchased the car and have been told that it needs to be reset, it will take xxx amount of km's to learn my driving habits and after our trip to Philly I brought my car in and all that was done was reset the adaptive stragies again.
I am beyond upset and frustrated because I do love my car but am getting frustrated that I do not feel safe while driving it. I planned on driving 11 hours to New Brunswick to visit my grandmother but after the last trip that will not happen. Not with this car anyway. The dealer told me to keep driving it till it blows up!!! I was appalled that the service tech would tell me that. Told me "no worries, there is roadside assistance on it"

Seriously!!??

Anybodies comments or suggestions would be extremely welcome as I need help. They had no problem charging me $29,000 for my fully loaded Titanium but not so much on the fixing part.

Thanks everone.
Darla
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Old 07-10-2012, 07:55 PM   #1120
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Glad to see a few folks understand the technical advantages of the Focus dry clutch auto-shifted manual tranny can outweigh it's occasional clunkiness.
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