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Old 07-06-2012, 11:10 PM   #11
Focus Rookie
Join Date: Jun 2012
Fan#: 100413
Location: Shelburne, Canada
What I Drive: 2012 Candy Red 5dr Ti

Posts: 11
FF Reputation: 2 picus Good Standing Member
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Originally Posted by lyonsroar View Post
This genteman knows more than 90% of other people. I'd suggest listening to him.

Originally Posted by Shorty Long View Post
I responded with a PM because I do feel my car has an unusual amount of chips and "dings" on the front, especially along the lower front bumper area.

To my (pleasant) surprise, I received a very quick call from a Ford rep encouraging me to schedule an appointment with my local dealer.

However, I'm not exactly sure what to expect if I bring this up with my service dept. I would have just assumed they would say that it's part of normal wear and tear and there's nothing they can do about it. Should I expect the fix (if there is one) to be covered under warranty?

Just looking for some insight as I've never addressed this type of problem before.
Is there any chance you could post a pic of the areas? To be honest it sounds like normal wear and tear if you're doing any sort of reasonable mileage on highways, but without seeing it it's impossible to say.

I find in my business sometimes people see road rash for the first time when they have a car they care about/first new car, etc. Not saying this is the case here, just that I do see a lot of people who are surprised by how much rash they can accumulate quickly. Paint quality just isn't what it used to be across the board.

As a quick example, this is a pic I took of a car I bought pre-owned in 2004, it was a year old and had 19000km (almost all highway).

The hood wasn't much better. :(
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