DCT / PowerShift Transmission Update TSB Thread - Focus Fanatics
Focus Fanatics Ford Focus Forums
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace



Go Back   Focus Fanatics > Model Specific Discussions > MK3 Focus > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
FocusFest Ford Focus Tire & Wheels FocusFanatics Merchandise

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 06-09-2012, 05:49 PM   #11
suss6052
Focus Addict
 
suss6052's Avatar
 
Join Date: Feb 2012
Fan#: 95752
Location: ..., MI
What I Drive: 2013 Ford Focus ST2 Ingot Silver

Posts: 11,639
FF Reputation: 21 suss6052 Great Standing Member
Buy-Sell-Trade Rating: (3)
Quote:
Originally Posted by allyy View Post
The letter clearly states if you are haveing issues described. I dont have a scanner so i cant post the letter. If you have a scanner it would be nice to see what your letter says. Thanks
The letter clearly states that if you have damage that occurs to the vehicle as a result of not having the FSA performed in a timely manner Ford may deny your warranty coverage because you purposefully chose to ignore a software update designed to improve the experience, see quoted exerpt from the letter below.

"What should you do? Please call your dealer without delay and request a service date for Customer Satisfaction Program 12B37. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. The VIN is printed near your name at the beginning of this letter. If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this service action completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this service action performed on a timely basis. Therefore, please have this service action performed as soon as possible."

Therefore its not in one's best interest to leave well enough alone if you think it was ok, and that the new program can't improve it was at your own risk, as damage that may have occurred after your denial of the upgrade can cause warranty headaches down the road.
suss6052 is offline  
    Reply With Quote
 

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:05 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information : Site Map

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX. You can find all Ford Focus related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.