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Old 05-31-2012, 05:52 PM   #1171
bobakman
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Quote:
Originally Posted by DEREKC View Post
If you plug your VIN into ETIS, what TSBs/FSAs/Recalls are shown? The dealer should be performing this tasks, which I am certain will resolve the issue.

http://www.etis.ford.com/vehicleRegS...05C4.eccvas503
I had all the latest TSB's applied on 05/24/2012. While I was driving out of the dealership the transmission shifted so hard it felt like someone hit me from behind it actually made a "bang" sound. I saw the mileage in was the same as the mileage out and went back to talk to the shop foreman and asked why they did not perform the re-learn drive and he stated to me that "Those tables were not erased in the update and it did not need to be done" I drove away and the car for two days shifted harsh and erratically and on the third day it smoothed out. The car still intermittently will roll backwards on an incline though most of the time it does not. The transmission still sounds like a bucket of marbles until the clutches engage.
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Old 06-01-2012, 10:21 AM   #1172
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I had the customer satisfaction campaign and the wiper seal recall done Wed (5/30). I had no problem with the transmission although it does seem smoother and more responsive now. I brought it in because I had the wiper recall and I feared the denial of warranty on the trans if you don't get this update threat. They checked the pass. side wiper and I did need the seal (very early 4/11 build date).
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Old 06-01-2012, 02:40 PM   #1173
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Ditto to today's visit see invoice below. Sounds are a normal characteristic of the transmission. If so I can't help to wonder why some on this forum do not have these sounds coming from their transmissions.
I have asked the regional customer service rep. to look into providing me a detailed technical explanation as to the actual source of the sounds and why my transmission did not make them just after my purchase. I can understand servo motor sounds we all hear them occasionally in our PC hard drives it should be distinct from gear or clutch plate slapping sounds or in a hard drive the "click of death". Just give me a proper explanation not a generic "it's normal".

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Old 06-01-2012, 03:53 PM   #1174
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Interesting Video. Perhaps these noises are in fact "Normal". I just wish that they would have provided sample signatures of the actual noises.
So Ford has put information out there but the dealers and customer service folks are not apparently in the "loop" Good Communication would have helped greatly here.

http://www.youtube.com/watch?v=AX1DN...eature=related
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Old 06-01-2012, 05:06 PM   #1175
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I got my first noise today at 129 miles of fairly spirited driving. I hope this stops, it sounds like others described it as marbles.
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Old 06-01-2012, 06:53 PM   #1176
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I recommended that you verify Etis because if the TSB/FSA/Recall is still listed it means that they did not perform the update. Now you are saying that the shifts are hard and that they car still rolls back, so that means that the dealer did not perform the FSA because the car does not do this after the FSA is applied.
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Old 06-01-2012, 07:11 PM   #1177
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Quote:
Originally Posted by DEREKC View Post
I recommended that you verify Etis because if the TSB/FSA/Recall is still listed it means that they did not perform the update. Now you are saying that the shifts are hard and that they car still rolls back, so that means that the dealer did not perform the FSA because the car does not do this after the FSA is applied.
I don't know the process that the dealers use to update Oasis/Etis, but in my case it took just over two weeks for FSA 12B37 to clear from Etis.
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Old 06-01-2012, 07:31 PM   #1178
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Quote:
Originally Posted by DEREKC View Post
I recommended that you verify Etis because if the TSB/FSA/Recall is still listed it means that they did not perform the update. Now you are saying that the shifts are hard and that they car still rolls back, so that means that the dealer did not perform the FSA because the car does not do this after the FSA is applied.
All TSB's have been applied this is the only thing showing up in ETIS:"Outstanding Field Service Actions
12M01 - RRANTY EXTENSION"
Shifting has smoothed out greatly but roll back is still happening now and again.
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Old 06-01-2012, 07:45 PM   #1179
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I haven't waded back thru' 100 pages, but had the reflash done last week. HUGE improvement in responsiveness, smoothness and general driveability.
I've noticed the 'brake release' thing on several starts, tho' as an old manual guy, I was in the habit of 'off the brake and on the gas' PDQ, so it wasn't an issue.
Really a huge improvement IMHO.
Of course, my dealer being my dealer, he didn't have the parts for the wiper work, so I'll need to make another trip.
Moon
ETA-
Didn't check the miles coming and going, but mine drove just fine right off the lot after the work was done.
My around town gas mileage does not seem diminished by the changes.
M
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Old 06-01-2012, 07:56 PM   #1180
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Same here, improvement with shift transparency.

Rollback never bothered me coming from years of manuals, I always took it up with throttle, instinctively.

Honestly, I don't know if rollback has been eliminated. Never paid any attention!
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