TSB 12-02-17 - Steering issue - New TSB? - Page 13 - Focus Fanatics
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Focus Fanatics > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 05-02-2012, 11:34 PM   #121
Eurofordfan
Focus Enthusiast
 
Join Date: Jun 2011
Fan#: 87186
Location: Vancouver, BC, Canada
What I Drive: 1985 Moto Guzzi T5 850 NT

Posts: 290
FF Reputation: 1 Eurofordfan Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by DEREKC View Post
I just had my Ti in for the recall, MFT update, and TSB check. They replaced the steering rack and it seems different and smoother than before. Though the invoice says nothing about the transmission, the shifting is much smoother as well!
So, in as much as you live in Ottawa -- that TSB (for the steering) DOES apply to Canada, as well...

Any others, in Canada, who have had this done?

Another poster (I believe, in this thread) - a Canadian - indicated that when his/her dealer looked for the TSB, they could not find it. This led me to believe that the TSB's for Canada may not be the same as for the 'States.

?
Eurofordfan is offline  
    Reply With Quote
Sponsored Links
Advertisement
 
Old 05-03-2012, 06:56 PM   #122
DEREKC
Focus Enthusiast
 
Join Date: Jan 2011
Fan#: 82958
Location: Ottawa, Canada
What I Drive: 2012 Kona Blue Ford Focus Titanium

Posts: 522
FF Reputation: 2 DEREKC Good Standing Member
Buy-Sell-Trade Rating: (0)
Both cars are exactly the same, and made in the same plant. When the Service Adviser entered my car in the service system it seemed to come up with the recalls and TSBs. They are able to check their service system and look specifically under either Suspension and/or Steering to find it.

I thought my car was perfect before, but it seems to much improved now!
DEREKC is offline  
    Reply With Quote
Old 05-12-2012, 03:48 PM   #123
ccelaya
Focus Enthusiast
 
ccelaya's Avatar
 
Join Date: Dec 2011
Fan#: 92465
Location: MTY, Mexico
What I Drive: 2012 Sterling Grey - Focus HB Sport

Posts: 157
FF Reputation: 1 ccelaya Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Eurofordfan View Post
So, in as much as you live in Ottawa -- that TSB (for the steering) DOES apply to Canada, as well...

Any others, in Canada, who have had this done?

Another poster (I believe, in this thread) - a Canadian - indicated that when his/her dealer looked for the TSB, they could not find it. This led me to believe that the TSB's for Canada may not be the same as for the 'States.

?
I just came back from the dealer in Mexico.
I had my 10,000 km service done, and the TSBs 12-02-17A and 12-02-17B were also valid here. The parts are on backorder now.
ccelaya is offline  
    Reply With Quote
Old 05-14-2012, 03:30 AM   #124
12FOCUS S
Focus Enthusiast
 
Join Date: May 2012
Fan#: 98622
Location: Denton, TX
What I Drive: '13 FOCUS ST/'12 Mustang GT BBP

Posts: 51
FF Reputation: 1 12FOCUS S Good Standing Member
Buy-Sell-Trade Rating: (0)
Exclamation 2012 Focus S

Quote:
Originally Posted by FordCustomerService View Post
Hello everyone,

Well, it's been a while since I've been on this thread. Sorry about that!

For U.S residents having concerns with the steering, especially you forceflow2, please PM your VIN, phone number, mileage, and dealer information so I can get this escalated to the Customer Service Manager for your area.

Now, our Canadian friends may call the Ford of Canada Customer Relationship Center at 1.800.565.3673 in order to have a representative document and assist with this concern. The Ford dealer aligned the car. On center steering varies on the same roadway one day to the next.

Thanks,

Noemi

Sorry to interject. I am having wandering on the Tollway and have the same issue(s) many others are complaining about. The EPAS is suspect at this time. Also, the upper strut mounts sound like they are loose at 550 miles!!! The road is smooth as glass but correction is always needed. Not good. Please let me know. :)
12FOCUS S is offline  
    Reply With Quote
Old 05-14-2012, 06:24 AM   #125
DEREKC
Focus Enthusiast
 
Join Date: Jan 2011
Fan#: 82958
Location: Ottawa, Canada
What I Drive: 2012 Kona Blue Ford Focus Titanium

Posts: 522
FF Reputation: 2 DEREKC Good Standing Member
Buy-Sell-Trade Rating: (0)
Go to your dealership and make an appointment to have them check the Steering TSB, and I an sure that they will replace the steering rack.
DEREKC is offline  
    Reply With Quote
Old 05-14-2012, 07:30 AM   #126
VelociRacer
Focus Enthusiast
 
VelociRacer's Avatar
 
Join Date: Apr 2012
Fan#: 97968
Location: Windsor, Canada
What I Drive: 12 BlueC SE Sport 5DR+5SP+201A+Wntr

Posts: 53
FF Reputation: 1 VelociRacer Good Standing Member
Buy-Sell-Trade Rating: (0)
This car is set with 0 front toe at factory. Why not ask dealer to align it with maximum toe-in per factory spec? It's a small amount so you shouldn't notice a mileage drop. But the car will stop following ruts or concrete rain grooves. Simpler options should be looked at before you replace a whole rack and open a new can of worms.

2006 Civic we have: 0 front toe became toe-out after a year of driving. A simple alignment brought it back to spec and did not change much with age after that point.
VelociRacer is offline  
    Reply With Quote
Old 05-14-2012, 10:18 PM   #127
Eurofordfan
Focus Enthusiast
 
Join Date: Jun 2011
Fan#: 87186
Location: Vancouver, BC, Canada
What I Drive: 1985 Moto Guzzi T5 850 NT

Posts: 290
FF Reputation: 1 Eurofordfan Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by VelociRacer View Post
This car is set with 0 front toe at factory. Why not ask dealer to align it with maximum toe-in per factory spec? It's a small amount so you shouldn't notice a mileage drop. But the car will stop following ruts or concrete rain grooves. Simpler options should be looked at before you replace a whole rack and open a new can of worms.

2006 Civic we have: 0 front toe became toe-out after a year of driving. A simple alignment brought it back to spec and did not change much with age after that point.
Good thought to try that first. If the dealer will not oblige, go to a frame and alignment shop. Even if you pay $100 to have that done, and to try it, in my mind, it'd be worth it, 'cause who wants someone to fiddle with your brand new car? I don't care how good the tech is, something very likely would get scratched or broken when factory built becomes dealer / tech serviced or replaced.

Sorry to the techs; that's just my opinion, and YMMV.
Eurofordfan is offline  
    Reply With Quote
Old 05-22-2012, 04:21 PM   #128
Dick W
Focus Enthusiast
 
Join Date: Nov 2011
Fan#: 91695
Location: Denver, CO
What I Drive: 2012 5dr SGM Ti/09 135i/07 CR-V

Posts: 174
FF Reputation: 2 Dick W Good Standing Member
Buy-Sell-Trade Rating: (0)
Had this fix performed last week. What a difference! Changed the vehicle from being at best merely annoying to tedious or worse on the highway to being a pretty pleasant highway driving experience.
Dick W is offline  
    Reply With Quote
Old 05-22-2012, 11:03 PM   #129
ccelaya
Focus Enthusiast
 
ccelaya's Avatar
 
Join Date: Dec 2011
Fan#: 92465
Location: MTY, Mexico
What I Drive: 2012 Sterling Grey - Focus HB Sport

Posts: 157
FF Reputation: 1 ccelaya Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Dick W View Post
Had this fix performed last week. What a difference! Changed the vehicle from being at best merely annoying to tedious or worse on the highway to being a pretty pleasant highway driving experience.
I'm glad for you!

I just got a call from my dealership, the parts arrived today... it will take them two days to get it done (thursday and friday). I'll keep you guys posted :)
ccelaya is offline  
    Reply With Quote
Old 05-22-2012, 11:42 PM   #130
Eurofordfan
Focus Enthusiast
 
Join Date: Jun 2011
Fan#: 87186
Location: Vancouver, BC, Canada
What I Drive: 1985 Moto Guzzi T5 850 NT

Posts: 290
FF Reputation: 1 Eurofordfan Good Standing Member
Buy-Sell-Trade Rating: (0)
How bloody many Focus' have had this done, I ask rhetorically? When will those of us seriously considering a Focus get a sense of (at best) i) new production Focus' have definitely had the fix applied, and NO, will not need to have this dealership repair / changeout performed? or ii) when will we get the sense that the problem is understood, the factory fix has been instituted, and at least the new stock of steering racks in the parts system is problem-free?

With this all going on, who really wants to buy a car that quite possibly will have to undergo fairly major surgery {i.e. separate the ball joints from the wishbones, drop the wishbones / engine cradle, etc... and then put all back together (and get the steering wheel pointing straight, like factory built cars have)}?????
Eurofordfan is offline  
    Reply With Quote
Reply

Bookmarks & Social Networks
-->
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 11:39 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX or Fiesta ST. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.