2012 5-Door tail lamp scratching body - Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 05-10-2012, 03:06 PM   #1
silenthill
Focus Enthusiast
 
Join Date: May 2011
Fan#: 85671
Location: Atlanta, GA
What I Drive: 2012 Focus SEL hatch

Posts: 188
FF Reputation: 2 silenthill Good Standing Member
Buy-Sell-Trade Rating: (0)
2012 5-Door tail lamp scratching body

I've been having a strange recurring problem with my hatchback. On only the right side of the rear turn signal cluster, the fixture has been rubbing paint off and squeaking. Here's the original damage from the original cluster:


IMG_4102 by silenthill2011, on Flickr

The Ford dealer did replace this cluster, but it's chipping again. It's not visible in this picture because the cluster is pressed tightly against the body (which is causing the chipping):


IMG_4367 by silenthill2011, on Flickr

Has anyone else seen this problem? I don't have a problem with the lefthand cluster--there's plenty of clearance between the plastic housing and the fender. There's not on the right, and the dealer says there's no adjustment. They're looking into options, but I thought I'd see if anyone else has seen this.


silenthill is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 05-11-2012, 11:48 AM   #2
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,548
Points 3,284, Level 35
Points: 3,284, Level: 35 Points: 3,284, Level: 35 Points: 3,284, Level: 35
Level Up 56% Completed
Level up: 56% Level up: 56% Level up: 56%
Forum Activity 18%
Activity: 18% Activity: 18% Activity: 18%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by silenthill View Post
I've been having a strange recurring problem with my hatchback. On only the right side of the rear turn signal cluster, the fixture has been rubbing paint off and squeaking...
Silenthill,

Iím glad the dealer is working to have this fixed. We can add another layer of assistance by contacting the Customer Service Manager for your area. To do so, please send a PM with your contact information, dealer name/state, approximate mileage, and VIN.

Take care!

Noemi
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote Quick reply to this message
Old 05-11-2012, 12:18 PM   #3
MKorn
Focus Enthusiast
 
MKorn's Avatar
 
Join Date: Apr 2012
Fan#: 97610
Location: Flint, MI
What I Drive: 2012, SE, Sport, 5MT, Hatch -Silver

Posts: 165
FF Reputation: 1 MKorn Good Standing Member
Buy-Sell-Trade Rating: (0)
Can the tail light assembly be removed and then sand some of the plastic off to allow a better fit?

i am going to check mine when i get home ...
MKorn is offline  
    Reply With Quote Quick reply to this message
Old 05-11-2012, 07:04 PM   #4
journeyforce
Focus Jr. Enthusiast
 
Join Date: Jan 2011
Fan#: 82098
Location: Baltimore, MD
What I Drive: 2005 Silver ZX4

Posts: 35
FF Reputation: 1 journeyforce Good Standing Member
Buy-Sell-Trade Rating: (0)
What about adding a small foam pad to the affected area or at each of the corners so as to keep it from being so tight and rubbing?
journeyforce is offline  
    Reply With Quote Quick reply to this message
Old 05-12-2012, 07:41 PM   #5
Ocysp
Focus Rookie
 
Ocysp's Avatar
 
Join Date: Jun 2011
Fan#: 87283
Location: Hopkinsville, KY
What I Drive: TuxBlk '13 ST3 & '12 SE HB

Posts: 18
FF Reputation: 1 Ocysp Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by silenthill View Post

IMG_4102 by silenthill2011

Has anyone else seen this problem?
That's amazing. I have the same exact problem:

Ocysp is offline  
    Reply With Quote Quick reply to this message
Old 05-13-2012, 06:42 AM   #6
Dick W
Focus Enthusiast
 
Join Date: Nov 2011
Fan#: 91695
Location: Denver, CO
What I Drive: 2012 5dr SGM Ti/09 135i/07 CR-V

Posts: 174
FF Reputation: 2 Dick W Good Standing Member
Buy-Sell-Trade Rating: (0)
Hmmm.

Ours was loose right there--it would wobble maybe 1/32 or 1/16" when pressed. (L Side was rock solid.) I had the tighten it. Maybe that was a mistake?
Dick W is offline  
    Reply With Quote Quick reply to this message
Old 05-13-2012, 10:09 AM   #7
silenthill
Focus Enthusiast
 
Join Date: May 2011
Fan#: 85671
Location: Atlanta, GA
What I Drive: 2012 Focus SEL hatch

Posts: 188
FF Reputation: 2 silenthill Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Ocysp View Post
That's amazing. I have the same exact problem:

Well, it's somewhat reassuring to know that it's not just me. I've got an appointment tomorrow with the dealer and they're going to see what they can do about this (since they already replaced the tail lamp once). They might be consulting with the body shop.

I did send Noemi a message on here as she requested, maybe you should too?
silenthill is offline  
    Reply With Quote Quick reply to this message
Old 05-13-2012, 01:14 PM   #8
mcdiv
Focus Enthusiast
 
Join Date: Feb 2012
Fan#: 94558
Location: toronto, Canada
What I Drive: 2012 titanium, kona blue

Posts: 70
FF Reputation: 1 mcdiv Good Standing Member
Buy-Sell-Trade Rating: (1)
Went and checked mine, and while it's not as bad as the ones posted it's still a noticeable chip. Another thing to bring up next time I'm in for work.

It'll be fun to see all the 5 door focuses five years from now with the patch of rust by the passenger side tail light.
mcdiv is offline  
    Reply With Quote Quick reply to this message
Old 05-13-2012, 09:00 PM   #9
pozi240
Focus Enthusiast
 
Join Date: Feb 2012
Fan#: 94835
Location: Halifax, NS, Canada
What I Drive: 2012 Focus 5 door SEL Kona Blue

Posts: 360
FF Reputation: 4 pozi240 Good Standing Member
Buy-Sell-Trade Rating: (0)
Went out and checked mine....same thing! The left side is fine and has a small gap, the right side is very tight against the body and rubs the paint. I wonder if it has to with the gas filler door?
__________________
2012 Focus SEL 5 door 303a w/Lux pkg in KonaBlue
2012 Escape Limited w/park assist
2010 F150 Supercrew XTR 5.4 4x4
2008 Kawasaki Concours 14 (street)
2008 Kawasaki ZX10R (track only)
pozi240 is offline  
    Reply With Quote Quick reply to this message
Old 05-13-2012, 09:57 PM   #10
silenthill
Focus Enthusiast
 
Join Date: May 2011
Fan#: 85671
Location: Atlanta, GA
What I Drive: 2012 Focus SEL hatch

Posts: 188
FF Reputation: 2 silenthill Good Standing Member
Buy-Sell-Trade Rating: (0)
I'll report back what I hear from the dealer tomorrow. I've had great service experiences with them so far.

Noemi, when you start to seeing a trending issue on the forums, do you get to report things directly to the product groups? I've always been curious if links to threads on Focus Fanatics ever make it back to the Focus team.
silenthill is offline  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 06:49 AM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Audi S3, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. Challenger Hellcat - Charger Hellcat