2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 23 - Ford Focus Forum, Ford Focus ST Forum
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum > Ford Focus Third Generation > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 05-03-2012, 07:52 PM   #221
Shade-010
Sonic Crew # 010
 
Shade-010's Avatar
 
Join Date: Jul 2011
Fan#: 87369
Location: Noblesville, IN
What I Drive: 2012 Ford Focus SE Sport - 5 Speed

Posts: 9,883
Points 13,819, Level 76
Points: 13,819, Level: 76 Points: 13,819, Level: 76 Points: 13,819, Level: 76
Level Up 43% Completed
Level up: 43% Level up: 43% Level up: 43%
Forum Activity 23%
Activity: 23% Activity: 23% Activity: 23%
FF Reputation: 10 Shade-010 Great Standing Member
Buy-Sell-Trade Rating: (3)
Mine were RED tags and still have that problem
__________________
2012 Ford Focus SE Sport-5 speed-203A package
Basline 1 -155.48hp 145.80 tq 93 oct. Lunchbox delete & K-N Drop in filter.
Dyno 2 -161.86 hp 151.6 tq - 93 oct. RDC 2.5" Catback & K-N Drop in filter.
http://www.rebeldevil.com
Shade-010 is offline  
    Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 05-03-2012, 08:27 PM   #222
Focus eh
Focus Jr. Enthusiast
 
Join Date: Apr 2012
Fan#: 97170
Location: Toronto, Canada
What I Drive: 2012, Red Candy, Titanium Hatch

Posts: 27
FF Reputation: 1 Focus eh Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by stang74shelby View Post
Mine were RED tags and still have that problem
Well there goes the ounce of hope I had!
Focus eh is offline  
    Reply With Quote Quick reply to this message
Old 05-03-2012, 10:41 PM   #223
Zillon
Focus Addict
 
Zillon's Avatar
 
Join Date: Jan 2005
Fan#: 17393
Location: Philthadelphia, PA
What I Drive: '13 GTI

Posts: 1,387
FF Reputation: 27 Zillon Great Standing Member
Buy-Sell-Trade Rating: (3)
Quote:
Originally Posted by Dysan911 View Post
I hear the Noise when going over the speed bumps. Also if I have people in the car then it's much more noticeable going over broken pavement.

Could it be the shocks?
Mine's the opposite; the noise almost disappears if I have more than just myself in the car.

Man, I wish I could find some common thread between all of our cars aside from the noise, but it really seems this issue is all over the place.
__________________
Joined the dark side.
Zillon is offline  
    Reply With Quote Quick reply to this message
Old 05-04-2012, 03:18 PM   #224
HornedFrog05
Focus Fanatic
 
HornedFrog05's Avatar
 
Join Date: Apr 2012
Fan#: 97892
Location: Dallas, TX
What I Drive: 2013 Tuxedo Black ST2

Posts: 2,277
FF Reputation: 6 HornedFrog05 Good Standing Member
Buy-Sell-Trade Rating: (1)
Quote:
Originally Posted by Zillon View Post
Mine's the opposite; the noise almost disappears if I have more than just myself in the car.

Man, I wish I could find some common thread between all of our cars aside from the noise, but it really seems this issue is all over the place.
There has to be something rattling around in the engine compartment. Almost everyone dealing with this issue has had their struts, etc. replaced with no success. I'm hoping they can find the culprit soon, in the meantime I have to take the Focus back into the dealership to get the seats put back together.

It's just one thing after another with this box of steel.
HornedFrog05 is offline  
    Reply With Quote Quick reply to this message
Old 05-04-2012, 03:36 PM   #225
PratoN
Focus Fanatic
 
PratoN's Avatar
 
Join Date: Jul 2011
Fan#: 88058
Location: Milwaukee, WI
What I Drive: 2012 Kona Blue Ti Hatchback, DCT

Posts: 3,896
Points 2,841, Level 32
Points: 2,841, Level: 32 Points: 2,841, Level: 32 Points: 2,841, Level: 32
Level Up 61% Completed
Level up: 61% Level up: 61% Level up: 61%
Forum Activity 10%
Activity: 10% Activity: 10% Activity: 10%
FF Reputation: 13 PratoN Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by HornedFrog05 View Post
There has to be something rattling around in the engine compartment.
There was another thread about a coolant reservoir shaking that was making noise - I don't know if that was that ever brought up in here, but it's worth looking into? Link
PratoN is online now  
    Reply With Quote Quick reply to this message
Old 05-04-2012, 03:59 PM   #226
xpartmgr
Focus Enthusiast
 
xpartmgr's Avatar
 
Join Date: Mar 2012
Fan#: 96709
Location: Shawnee, KS
What I Drive: 2012 White Ford Focus Titanium

Posts: 278
FF Reputation: 2 xpartmgr Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by HornedFrog05 View Post
There has to be something rattling around in the engine compartment. Almost everyone dealing with this issue has had their struts, etc. replaced with no success. I'm hoping they can find the culprit soon, in the meantime I have to take the Focus back into the dealership to get the seats put back together.

It's just one thing after another with this box of steel.
Man I am right there with you! 16 days this car has been in the shop and I have had it just 3 months! It is on its way back tonight for another extended stay. My level of irritation is growing each trip and each time it comes back with the same issues without resolve.
xpartmgr is offline  
    Reply With Quote Quick reply to this message
Old 05-04-2012, 04:05 PM   #227
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,362
Points 3,155, Level 34
Points: 3,155, Level: 34 Points: 3,155, Level: 34 Points: 3,155, Level: 34
Level Up 70% Completed
Level up: 70% Level up: 70% Level up: 70%
Forum Activity 18%
Activity: 18% Activity: 18% Activity: 18%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Mistofoleez View Post
New: The noises are getting worse as the days get warmer...
Hello Mistofoleez,

It's a pleasure to meet you!

Please make an appointment with your dealer, and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can get this escalated to the Customer Service Manager for your area.

Quote:
Originally Posted by stang74shelby View Post
I went to the Dealer today and my service rep had a tech drive the car and the tech heard nothing. So the rep had me drive and he rode along and right on the way out of the parking lot "Lo and behold" the Noise was there and made a bunch of noise till we got back. so he heard it...]
Hi stang74shelby,

It's good to know the dealer is addressing your concern. I can contact the Customer Service Manger for your area in order to add another layer of assistance. To do so, please send a PM with your contact information, dealer name/state, approximate mileage, and VIN.

Quote:
Originally Posted by HornedFrog05 View Post
...Sorry it's been a while since I've been on the forum but after reading all the new comments I'm starting to get discouraged. I talked with my CSM and she told me to take it to another dealership...
I'll be taking my vehicle to a different dealer next week to address the noise issue but also because my back seats have come apart from the backing and the leather...
Hello HornedFrog05,

Second opinions never hurt.

How about shooting me a PM with with your contact information, dealer name/state, approximate mileage, and VIN? I will contact the Customer Service Manager on your behalf.

Quote:
Originally Posted by theos2 View Post
I also had the 11-11-2 TSB done last year. it did not fix my problem...... This TSB was done at the 2nd dealer after they acknowledged the sound. When I told them the sound is still there, they said it was normal...
Hey theos2,

I certainly don't want this situation to strain your relationship with Ford Motor Company. Please send a PM with your contact information, dealer name/state, approximate mileage, and VIN. I'll escalate the concern to the Customer Service Manager for your area.

Quote:
Originally Posted by Focus eh View Post
The dealer called me today and said that the tech called the hotline after replacing the strut, strut mount, CV-joint, and right front engine mount....
Quote:
Originally Posted by Focus eh View Post
The dealer has ordered new springs for a TSB that apparently should not affect my VIN. Ford has suggested they change them out anyway so we'll see what happens....
Focus eh,

Thank you for your patience as the dealership addresses the concern. It's truly appreciated.

Quote:
Originally Posted by Lipshurt View Post
I am narrowing the sound down to the exhaust system. I have found that i can make the noise happen by lugging the engine a bit, which makes the exact same sound as the slow speed clunk/rattle that i get...
Hey Lipshurt,

Have you taken the Focus to the local Ford dealer? If not, please make an appointment with your dealer, and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can get this escalated to the Customer Service Manager for your area.

Take care all and have a GREAT weekend!

Noemi
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply

Last edited by FordService; 05-08-2012 at 08:29 AM.
FordService is online now  
    Reply With Quote Quick reply to this message
Old 05-05-2012, 01:17 AM   #228
12FOCUS S
Focus Enthusiast
 
Join Date: May 2012
Fan#: 98622
Location: Denton, TX
What I Drive: '13 FOCUS ST/'12 Mustang GT BBP

Posts: 51
FF Reputation: 1 12FOCUS S Good Standing Member
Buy-Sell-Trade Rating: (0)
Exclamation Clunk Blues

Hello, Ford Customer Service. I am having a clunking noise in the front end. It sounds like upper bearing mounts/strut mounts on a 2012 Focus S with only 550 miles. I also have a rear seat cover where the threads have fallen out and has come undone! This is frustrating for a new vehicle.

Please let me know, I need to get these issue(s) resolved.
12FOCUS S is offline  
    Reply With Quote Quick reply to this message
Old 05-05-2012, 07:03 AM   #229
Shade-010
Sonic Crew # 010
 
Shade-010's Avatar
 
Join Date: Jul 2011
Fan#: 87369
Location: Noblesville, IN
What I Drive: 2012 Ford Focus SE Sport - 5 Speed

Posts: 9,883
Points 13,819, Level 76
Points: 13,819, Level: 76 Points: 13,819, Level: 76 Points: 13,819, Level: 76
Level Up 43% Completed
Level up: 43% Level up: 43% Level up: 43%
Forum Activity 23%
Activity: 23% Activity: 23% Activity: 23%
FF Reputation: 10 Shade-010 Great Standing Member
Buy-Sell-Trade Rating: (3)
Another S model, not just the Touring suspension anymore
__________________
2012 Ford Focus SE Sport-5 speed-203A package
Basline 1 -155.48hp 145.80 tq 93 oct. Lunchbox delete & K-N Drop in filter.
Dyno 2 -161.86 hp 151.6 tq - 93 oct. RDC 2.5" Catback & K-N Drop in filter.
http://www.rebeldevil.com
Shade-010 is offline  
    Reply With Quote Quick reply to this message
Old 05-07-2012, 10:35 AM   #230
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,362
Points 3,155, Level 34
Points: 3,155, Level: 34 Points: 3,155, Level: 34 Points: 3,155, Level: 34
Level Up 70% Completed
Level up: 70% Level up: 70% Level up: 70%
Forum Activity 18%
Activity: 18% Activity: 18% Activity: 18%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by 12FOCUS S View Post
Hello, Ford Customer Service. I am having a clunking noise in the front end....Please let me know, I need to get these issue(s) resolved.
Hey 12FOCUS S,

Congratulations on the Focus!

Let's have these concerns reviewed by the Customer Service Manager for your area. Shoot me a PM with your contact information, dealer name/state, approximate mileage, and VIN.

Take care!

Noemi
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is online now  
    Reply With Quote Quick reply to this message
Reply

Bookmarks & Social Networks

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:37 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX or Fiesta ST. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.