2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Page 20 - Focus Fanatics
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Old 04-26-2012, 10:53 PM   #191
thelongone13
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Clunking relating to the sway bar usually is due to the bar being cracked. Usually. Well, on cars I have actual experience with. I would say clunking is usually a ball joint, hub/bearing assembly, tie rod, or blown strut/mount. In motion over bumps, it's likely a hub/bearing, strut, mount, or ball joint. In turning, it's usually a tie rod, or if it is sway bar related, that's when you'll hear it.

Edit: endlinks will clunk whenever the they want, because they hate you, as far as I recall.
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Old 04-27-2012, 09:29 AM   #192
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Quote:
Originally Posted by jpr0204 View Post
...Well, I had my appointment this afternoon...
I described the noises that the car was currently making to them all. We then went for a test drive and both of them admitted that they did hear the noise but that it was a "normal operating characteristic" of this particular model car and is nothing to be concerned with and it does not pose a safety threat...
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Originally Posted by meattooth View Post
My SE sport 5 speed just rolled over 1400 miles and I've hearing a squeaky rattle clunk in the front end at low speeds and especially when slowing down to a light or stop sign. ...
My wifes SEL sedan with DCT has about 1600 miles and her's is starting to make the same sound....Here we go
Hi jpr0204 & meattooth,

Itís a pleasure to meet both of you!

Letís have a Customer Service Manager review your concerns. In order to do so, please send a PM with your contact information, dealer name/state, approximate mileage, and VIN to begin the escalation process.

@jpr0204 - My family moved to A-town many moons ago.

Quote:
Originally Posted by Focus eh View Post
So here's my latest update from this afternoon: My dealer has replaced the following;
1. Strut mount.
2. Strut.
3. CV joint.
4. Right front motor mount.
No dice. Noise is still there...
Hey Focus eh,

I thank you for your patience as the dealer diligently works to address the concern. Another great resource to contact is the Ford of Canada Customer Relationship Center. Give them a call at 1.800.565.3673 for assistance.

Quote:
Originally Posted by Dysan911 View Post
...I don't really notice the sound so much when I'm alone in the car on my trip into work in the mornings but when I have a couple co-workers in the car headed to lunch its very noticeable when braking and even more noticeable when braking and turning....
Hi Dysan911,

Have you visited your local Ford dealer to have this addressed? If you havenít, please make an appointment as soon as you can and send me a PM with your VIN, dealer, mileage, full name, and best daytime number. I will get this escalated to the Customer Service Manager for your area.

Have a great weekend everyone!

Noemi
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Old 04-27-2012, 06:15 PM   #193
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Clunk is gone!

Just got my car back a few hours ago after dropping it off on Monday and the low speed clunk/rattle is gone. Looks like there might be a TSB on this now, according to my paperwork which is scanned below. Hopefully this helps those of you with the same problem.

TSB seems to be 11-11-2

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Old 04-27-2012, 06:42 PM   #194
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That is flippin AWESOME News!. ;)
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Old 04-27-2012, 06:48 PM   #195
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Huh... others have posted that they've had their struts/springs/bearings replaced, but the noise remained.

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Old 04-27-2012, 06:50 PM   #196
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It is. I just took it out for another drive just to be sure. Yep, it's gone. I was so used to hearing it for the last few months that it almost seems like a different car now.
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Old 04-27-2012, 06:59 PM   #197
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Hello,

I had the same TSB performed but the noise remained. The TSB is fairly old, however only came up in Oasis with certain VINs only.

There is a possibility that some vehicle may have faulty struts but based on what the forums state, there are very few instances where replacing the struts helped.

Thank you.
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Old 04-27-2012, 08:35 PM   #198
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same I had replaced, was quieter for about 2 weeks, now its back. Shouldn't we be getting compensated for this crap?
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Old 04-27-2012, 08:42 PM   #199
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Quote:
Originally Posted by jjeremyy View Post
Just got my car back a few hours ago after dropping it off on Monday and the low speed clunk/rattle is gone. Looks like there might be a TSB on this now, according to my paperwork which is scanned below. Hopefully this helps those of you with the same problem.

TSB seems to be 11-11-2
TSB 11-11-2 publication date is 11/3/11.
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Old 04-27-2012, 09:53 PM   #200
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Had same TSB performed as well. Lasted about a week and noise returned. Now it actually happens more frequently it seems. Taking it back next week.
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