Issues Downloading Sync Gen 1 v3.2.2 update - Focus Fanatics
Focus Fanatics Ford Focus Forums
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace



Go Back   Focus Fanatics > Model Specific Discussions > Car Audio, SYNC, MyFord Touch & Electronics

Car Audio, SYNC, MyFord Touch & Electronics The Forum for the Ford Focus audiophiles. The place to chat about automobile sound systems, security systems, or show off your I.C.E.!
Sponsored By: GT Sound Control


Search This Forum | Image Search | Advanced Search    
FocusFest Ford Focus Tire & Wheels FocusFanatics Merchandise

Reply
 
Thread Tools Display Modes
Old 04-03-2012, 09:47 AM   #1
Buddyl33
Focus Jr. Enthusiast
 
Join Date: Apr 2012
Fan#: 97227
Location: Lenexa, KS
What I Drive: 2012 Ignot Silver Focus SE Hatch

Posts: 25
FF Reputation: 1 Buddyl33 Good Standing Member
Buy-Sell-Trade Rating: (0)
Issues Downloading Sync Gen 1 v3.2.2 update

So after recently purchasing a new Ford Focus SE Hatch, the syncmyride website says my version of Sync is Gen 1 v3.1.1 and that 3.2.2 update is out.

I have multiple 4GB flash drives (SanDisk and Butterfly) handy. When I try and download the update, after selecting the flash drive from the pop-up, the download fails. Tells me to make sure there is 2GB free (there is), that the drive isn't password protected (it isn't), then gives me the option to try again.

I am at a lost on how to get the update on to my flash drive. Any ideas?


Buddyl33 is offline  
    Reply With Quote
Sponsored Links
Advertisement
 
Old 04-03-2012, 10:07 AM   #2
Okidoki78
Focus Jr. Enthusiast
 
Join Date: Oct 2011
Fan#: 90522
Location: Springfield, MA
What I Drive: 2012 Frosted Glass Metallic HB

Posts: 26
FF Reputation: 1 Okidoki78 Good Standing Member
Buy-Sell-Trade Rating: (0)
Try using a fresh, formatted drive. I had to format before it would work.
Okidoki78 is offline  
    Reply With Quote
Old 04-03-2012, 10:11 AM   #3
Buddyl33
Focus Jr. Enthusiast
 
Join Date: Apr 2012
Fan#: 97227
Location: Lenexa, KS
What I Drive: 2012 Ignot Silver Focus SE Hatch

Posts: 25
FF Reputation: 1 Buddyl33 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by Okidoki78 View Post
Try using a fresh, formatted drive. I had to format before it would work.
I have. I formatted them fresh with FAT32. Still fails.
Buddyl33 is offline  
    Reply With Quote
Old 04-03-2012, 05:59 PM   #4
BigFuzzyArchon
Focus Enthusiast
 
Join Date: Jun 2011
Fan#: 87167
Location: Hollywood, FL
What I Drive: 2012 SE Hatch Sport Package

Posts: 116
FF Reputation: 1 BigFuzzyArchon Good Standing Member
Buy-Sell-Trade Rating: (0)
why does the new sync add/do?

also I don't think there is a 3.2.2 update for our cars
BigFuzzyArchon is offline  
    Reply With Quote
Old 04-11-2012, 11:10 AM   #5
FordIVTteam
Official Ford Rep
 
FordIVTteam's Avatar
 
Join Date: Jul 2011
Fan#: 87765
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 851
FF Reputation: 3 FordIVTteam Good Standing Member
Buy-Sell-Trade Rating: (0)
Hey everyone!

I just wanted to jump in and clarify some info. If you have SYNC software version 3.1.1 already installed, that is the most up-to-date version available. If your vehicle is equipped with 3.1, you can update to 3.1.1 and the same goes for vehicles equipped with 3.2. They're able to install the 3.2.2 update.

If you check http://cot.ag/qgA1fe (SyncMyRide) for available updates, you'll see the SYNC Status Checker.

The SYNC Status Checker is a small piece of software that records the present version that's installed in your vehicle. Once you choose to download it onto your USB, plug it into your vehicle's USB port, and SYNC will automatically record its version onto the drive. Return to your account page to report your SYNC status.

I hope this helps!

Jaclyn
__________________
FORD IN-VEHICLE TECHNOLOGY TEAM

p: 800.392.FORD (Prompts 1 then 3)
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordIVTteam is offline  
    Reply With Quote
Old 04-13-2012, 09:53 PM   #6
Buddyl33
Focus Jr. Enthusiast
 
Join Date: Apr 2012
Fan#: 97227
Location: Lenexa, KS
What I Drive: 2012 Ignot Silver Focus SE Hatch

Posts: 25
FF Reputation: 1 Buddyl33 Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordIVTteam View Post
Hey everyone!

I just wanted to jump in and clarify some info. If you have SYNC software version 3.1.1 already installed, that is the most up-to-date version available. If your vehicle is equipped with 3.1, you can update to 3.1.1 and the same goes for vehicles equipped with 3.2. They're able to install the 3.2.2 update.

If you check http://cot.ag/qgA1fe (SyncMyRide) for available updates, you'll see the SYNC Status Checker.

The SYNC Status Checker is a small piece of software that records the present version that's installed in your vehicle. Once you choose to download it onto your USB, plug it into your vehicle's USB port, and SYNC will automatically record its version onto the drive. Return to your account page to report your SYNC status.

I hope this helps!

Jaclyn
So you can't upgrade from 3.1.1 to 3.2.2??

Sent from my DROIDX Using FF Mobile
Buddyl33 is offline  
    Reply With Quote
Old 08-14-2013, 10:01 AM   #7
mc_callen
Focus Rookie
 
Join Date: Jul 2013
Fan#: 116625
Location: Austin, TX
What I Drive: 2012 Red Focus SEL Hatch

Posts: 4
FF Reputation: 1 mc_callen Good Standing Member
Buy-Sell-Trade Rating: (0)
So, when CAN we upgrade our Gen1 - V3.1.1.C software to 3.2.2?

I've had nothing but nagging issues with SYNC from day 1. I connect with an iPhone 6 iOS 6.1.4. On any given start up of my 2012 Focus SEL either the USB will or won't work. Then, I try to switch to Bluetooth Audio and I have about a 70/30 shot at success connecting there. Stopping the car, turning it off, and opening the door to shut it down then restarting the car (do I *REALLY* have to ctrl-alt-del my *CAR* Microsoft??) doesn't usually work - a 5 minute or more "off" period seems to be required.

I see updates to MFT, but why not regular SYNC? SYNC doesn't work either, so let's get that fixed.
mc_callen is offline  
    Reply With Quote
Old 08-14-2013, 10:03 AM   #8
mc_callen
Focus Rookie
 
Join Date: Jul 2013
Fan#: 116625
Location: Austin, TX
What I Drive: 2012 Red Focus SEL Hatch

Posts: 4
FF Reputation: 1 mc_callen Good Standing Member
Buy-Sell-Trade Rating: (0)
Oh, and phone support says it's because my IDT3 tags on my music are messed up. Really? Then why does it work just fine for a few days and then not? Sorry, software isn't like that.
mc_callen is offline  
    Reply With Quote
Old 08-14-2013, 11:56 AM   #9
Kabigon
Focus Fanatic
 
Join Date: Jul 2011
Fan#: 88299
Location: Torrance, CA
What I Drive: 2012 sterling gray Titanium

Posts: 2,653
FF Reputation: 8 Kabigon Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by mc_callen View Post
I connect with an iPhone 6 iOS 6.1.4.
There's the problem.



Quote:
Originally Posted by mc_callen View Post
(do I *REALLY* have to ctrl-alt-del my *CAR* Microsoft??)
Can you ctrl-alt-del your phone?
__________________
I am Kabigon and I approve this message.
Kabigon is offline  
    Reply With Quote
Old 08-14-2013, 12:10 PM   #10
mc_callen
Focus Rookie
 
Join Date: Jul 2013
Fan#: 116625
Location: Austin, TX
What I Drive: 2012 Red Focus SEL Hatch

Posts: 4
FF Reputation: 1 mc_callen Good Standing Member
Buy-Sell-Trade Rating: (0)
Yes, but that has little to no effect. I've even done the reset within SYNC. No matter what reboot method I use (car, SYNC, phone) it always winds up having connection issues within a day or so. That or it's indexing. Or it takes 2 hours to "build voice commands". My favorite is when it says there is no Bluetooth device available despite the icon on the screen AND I just made a call.

These are the kinds of issues I was hoping a software update would solve. The MFT software is an entire version ahead - they have to have solved these basic issues for those system.
mc_callen is offline  
    Reply With Quote
Reply

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:40 AM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information : Site Map

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX. You can find all Ford Focus related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.