2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) - Focus Fanatics
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Old 04-05-2012, 06:54 AM   #10
Shorty Long
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Join Date: Sep 2009
Fan#: 68979
Location: The Hills of, WV
What I Drive: '12 Focus Titanium, Kona Blue

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I would suggest you try to convince the service manager to ride in the car with you so you can point out the noise. I took my car in for service and requested they also look into a rattle that was coming from my MFT screen. When the service was completed, I was told the noise could not be found, that the manager even went out with the tech and couldn't detect the noise. As soon as I pulled out of the lot I heard the rattle. I turned right around and had the manager hop in the car with me and we took a ride. Needless to say, he became aware of the noise when he rode with me. I'm taking my car back in to hopefully get it fixed.
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