A simple fix for the microphone wind noise issue

[cacophonous]

Originally Posted by robbiew

This is listed in the MFT Performance Upgrade Changes:

- Improved phone call quality and voice recognition using enhanced noise and echo cancellation technology


http://syncsupport.ford.com/servlet/...ord-touch#tab3

I plan to do a voicemail test at various speeds and post my results.

Well it didn't work for highway speed. Possibly it helps at lower speed. No echo problem for me.

[FordCustomerService]

Originally Posted by FZJ80

Thank you very much. I'll be here all week. Don't forget to tip your waitress.

Hey FZJ80,

I always tip my servers; including the bad ones. #justsayin

Take care and have a GREAT weekend!

Noemi

[Dgc333]

Originally Posted by cacophonous

Well if she drives under 20 MPH you are good to go.

Actually what I was trying to get at is the system works great. Even holding the phone to year will pick up wind noise if the windows are open. With the windows closed there is no background noise at any speed.

[cacophonous]

Originally Posted by Dgc333

Actually what I was trying to get at is the system works great. Even holding the phone to year will pick up wind noise if the windows are open. With the windows closed there is no background noise at any speed.

I'm sure there is some background noise at highway speed.

[Dysan911]

Originally Posted by robbiew

I just upgraded MFT and called a co-worker going 50mph, no complaints at all.

Next time I'm out, I'll try the voicemail trick and let you know how it sounds.

Hey Robbie, Just curious if you ever found time to play around with calling your VM and playing back to see if you could detect a level of background noise or the improvements that the MFT Upgrade provided.

Everyday I hope when I get home that my update will be in the mail but so far it hasn't shown up.

[Murray5476]

I had my car at the dealership again today. After they talked to ford from my car and phone, they now know that my phone is not the problem. Which I think is what they were hoping. They have a new wiring harness to the microphone on order from a national PDC. They seem to think that this is where the problem is. I will post once again after this is replaced.

[Murray5476]

Originally Posted by captainsubt3xt

My main issue is not the voice commands but using the hands free over bluetooth. There is some serious background noise according to the people on the other end of the call. I'm thinking there has to be a better mic that would work with it. I'm going to do some research.

EDIT: Perhaps even a small directional mic?

I have had my focus titanium with sunroof in shop several times for this problem they replaced mic and sync module. No fix...Now they have a harness to the mic on order from ford. Hopefully this is the fix. They seem to think so..
[

[Murray5476]

Ford is fixing my problem....

[lewisra]

Originally Posted by Dysan911

Hey Robbie, Just curious if you ever found time to play around with calling your VM and playing back to see if you could detect a level of background noise or the improvements that the MFT Upgrade provided.

Everyday I hope when I get home that my update will be in the mail but so far it hasn't shown up.

mine is markedly improved. My wife refused to talk to me when I was on it before the upgrade. Now it's very clear even when I speak in a very quiet voice.

[FordCustomerService]

Originally Posted by Murray5476

I had my car at the dealership again today. After they talked to ford from my car and phone, they now know that my phone is not the problem...They have a new wiring harness to the microphone on order from a national PDC...

Originally Posted by Murray5476

...Now they have a harness to the mic on order from ford. Hopefully this is the fix. They seem to think so...

Originally Posted by Murray5476

Ford is fixing my problem....

Hi Murray5476,

It's great the dealership is making progress on this issue. I can arrange a call from the Customer Service Manager in your area. For me to do so, please send a PM with your contact information, dealer name/state, approximate mileage, and the VIN.

Thanks,

Noemi